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Canon 3410, Руководство пользователя

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Canon 3410 Скачать руководство пользователя страница 74

 

73

 

Service Call Display

 

When a problem has occurred and the printer does not work properly, the service 
call shown in the figure appears:

 

1

 

Turn the power OFF, wait for 10 seconds or longer, and then 
turn it ON again.

 

If the message does not reappear, the printer can be used as normal. If the error 
message still appears, proceed to the next step.

 

Message

Cause

Remedy

 

("n" represents an 
alphanumeric character)

A problem has 
occurred inside the 
printer.

Cycle the power of the printer using the 
following procedure. If the message does 
not disappear after cycling the power of 
the printer several times, contact your 
local authorized Canon dealer.

("n" represents an 
alphanumeric character)

A problem has 
occurred with the 
fixing unit of the 
printer.

Perform the following procedures from 
the Step 2 to contact your local 
authorized Canon dealer.

("n" represents an 
alphanumeric character)

A problem has 
occurred while the 
printer is processing 
print data.

Cycle the power of the printer using the 
following procedure.

Ennn-nnnn

E001-nnnn

E003-nnnn

F9-nn ﾁｪｯｸ ﾌﾟﾘﾝﾀ 

 

ON

OFF

Содержание 3410

Страница 1: ...User s Guide User s Guide Laser Beam Printer ...

Страница 2: ...Trays 15 Loading Paper in the Paper Cassette 16 When Loading Standard Size Paper 16 When Loading Custom Size Paper 21 Loading Paper in the Multi purpose Tray 29 Loading Paper Other than Postcards and Envelopes 29 Loading Postcards and Envelopes 35 Paper Jams 41 Paper Jam Area 44 Procedure for Clearing Paper Jams 45 Replacing the Toner Cartridge 60 When ト ト ト トナ ナ ナ ナー ー ー ー ヨ ヨ ヨ ヨウ ウ ウ ウイ イ イ イ カ...

Страница 3: ... power ON immediately after turning it OFF If you want to turn the printer ON again after turning it OFF wait at least 10 seconds after turning the printer OFF before turning it ON again Be sure to set the paper cassette in the printer before you turn the power ON for the first time after you install the printer Although a sheet of blank paper is output when you turn the power ON for the first tim...

Страница 4: ...ator is on all the print data remaining in the printer memory will be erased If there is any necessary print data remaining in the printer wait until it is output or press リセット in the offline state and then select ハイ シュツ to output the data before turning the printer OFF Do not turn the power OFF when the printer is in any of the following status While the printer is in the middle of printing While...

Страница 5: ...4 1 Make sure that the ジ ジ ジ ジョ ョ ョ ョブ ブ ブ ブ indicator is off 2 Press of the power switch on the printer Off ...

Страница 6: ...us Placing the Printer Online When printing from the computer the printer has to be online Before printing make sure that the printer is online If not place the printer online using the following procedure The printer comes online automatically after you turn it ON 1 Press オ オ オ オン ン ン ンラ ラ ラ ライ イ イ イン ン ン ン The オンライン indicator comes on and the printer is ready to print IMPORTANT When an error is ...

Страница 7: ...m the computer or specify the settings for all the options in the セットアップ menu place the printer offline using the following procedure 1 Press オ オ オ オン ン ン ンラ ラ ラ ライ イ イ イン ン ン ン The オンライン indicator goes off allowing you to specify the settings on the control panel IMPORTANT This printer comes online automatically if left in the offline state for five minutes or longer However when an error is occu...

Страница 8: ...s slow as approximately 2 ppm Paper Size The following shows the paper sizes that can be used with this printer The symbol indicates the paper that can be used for 1 sided printing and automatic 2 sided printing the symbol O indicates the paper that can be used for only 1 sided printing and the symbol X indicates the paper that cannot be used Paper Size Paper Source Multi purpose Tray Cassette 1 C...

Страница 9: ...the symbol O indicates the paper that can be used for only 1 sided printing and the symbol X indicates the paper that cannot be used Plain Paper This printer can print plain paper that is 76 2 to 215 9 mm wide 127 0 to 355 6 mm long and that weighs between 64 and 80 g m2 including the standard paper sizes A4 B5 A5 Legal Letter Executive Postcard Reply postcard and 4 on 1 postcard Plain paper can b...

Страница 10: ...t A4 and Letter size labels Labels can be loaded in the multi purpose tray IMPORTANT Use A4 size labels recommended by Canon A4 size labels recommended by Canon weighs 7 8 g per sheet Do not use the labels in the following conditions Using inappropriate labels may result in paper jams that are difficult to clear or may result in damage to the printer Peeled labels or partly used labels Coated labe...

Страница 11: ...ide facing up in the multi purpose tray IMPORTANT Do not use the following types of envelopes Using inappropriate envelopes may result in paper jams that are difficult to clear or may result in damage to the printer Envelopes with fasteners or snaps Envelopes with address windows Envelopes with adhesive on the surface Wrinkled or creased envelopes Poorly manufactured envelopes in which the glued p...

Страница 12: ...g envelopes they may be creased Abbreviations of Paper Sizes The following shows the abbreviations of paper sizes that are marked on the paper cassette Printable Area The following shows the printable area of this printer However if you have selected the Print with Upper Left of Sheet as Starting Point check box or Expand Print Region and Print check box in the Finishing Details dialog box in the ...

Страница 13: ... printing postcard data with no margin It is recommended that you specify the size of the data a little smaller than the printable area for the postcard size Envelope You cannot print on any area within 10 mm 7 6 mm for the right edge of an envelope at a size of YOUGATA No 4 or YOUGATA No 2 when LIPS LX Printer Driver is used of the edges of an envelope 5 mm 5 mm 5 mm 5 mm 5 mm 5 mm 5 mm 5 mm 東京都千...

Страница 14: ...than the printable area for the envelope size Unusable Paper To avoid problems such as paper jams and other malfunctions the following types of paper should never be used IMPORTANT Paper that jams easily Paper that is too thick or too thin Irregularly shaped paper Wet or moist paper Torn or damaged paper Rough extremely smooth or glossy paper Paper with binding holes or perforations Curled or crea...

Страница 15: ...r Carbon paper Paper with staples clips ribbons or tapes Paper that has already been printed by a copy machine or another laser printer The reverse side of the paper is also unusable Using the multi purpose tray however you can perform 2 sided printing manually on the other side of previously printed paper You cannot print on the printed side again Paper that is difficult for the toner to fix onto...

Страница 16: ...Approx 50 sheets Heavy paper 90 g m2 Approx 100 sheets Approx 50 sheets Heavy paper 128 g m2 Approx 40 sheets Approx 30 sheets Heavy paper 199 g m2 Approx 30 sheets Approx 30 sheets Transparency Approx 10 sheets Approx 10 sheets Label Approx 60 sheets Approx 40 sheets Envelope X Approx 10 sheets Postcard Reply postcard 4 on 1 postcard X Approx 40 sheets 4 on 1 postcard recommended by Canon Approx ...

Страница 17: ...ze Paper See p 21 IMPORTANT For more details on the usable paper see Usable Paper on p 7 When Loading Standard Size Paper Load standard size paper in the paper cassette using the following procedure Be sure to load standard size paper in portrait orientation when loading it in the paper cassette IMPORTANT Do not load paper other than plain paper 64 80 g m2 and heavy paper 90 120 g m2 This may resu...

Страница 18: ... changing the size of the paper to be loaded adjust the length of the paper cassette and change the positions of the paper guides While holding the lock release lever of the side paper guides slide the guides to the size mark for the paper to be loaded The side paper guides move together Align the position of A with the size mark for the paper to be loaded NOTE When using B5 size paper 182 mm x 25...

Страница 19: ... paper guide CAUTION When loading paper take care not to cut your hands with the edges of the paper IMPORTANT Be sure to check if the paper guide is at the position of the size of the loaded paper If the paper guide is set at a wrong position this may result in misfeeds If you use paper that has been poorly cut multiple sheets of paper may be fed at once In this case fan the paper thoroughly and t...

Страница 20: ...19 To print letterhead paper or paper printed with a logo load the paper so that the printing side is facing down as shown in the following figures Feeding direction Cassette 1 Cassette 2 ...

Страница 21: ...t exceed the load limit marks A and then set it under the hooks B on the paper guides Make sure that there is sufficient space between the hooks of the paper guides and the paper stack If there is no sufficient space slightly reduce the amount of paper A B B B A B B Cassette 1 Cassette 2 ...

Страница 22: ... of the following custom paper sizes When loading paper in portrait orientation Width 148 0 to 215 9 mm Length 210 0 to 355 6 mm When loading paper in landscape orientation only when LIPS LX Printer Driver is used Width 210 0 to 215 9 mm Length 210 0 to 215 9 mm For more details on the usable paper see Usable Paper on p 7 Do not load paper other than plain paper 64 80 g m2 and heavy paper 90 120 g...

Страница 23: ...rints without checking the paper size even when the paper size specified in the printer driver and the size of the paper loaded in the paper cassette do not match When custom size paper is printed from LIPS LX Printer Driver you can load the paper either in portrait or landscape orientation However when you are printing custom size paper of its long edges 215 9 mm or less with カセット N N 1 2 用紙サイズ s...

Страница 24: ...s case fan the paper thoroughly and then align the edges of the stack on a hard flat surface When custom size paper is printed from LIPS LX Printer Driver you can load the paper either in portrait or landscape orientation However when you are printing custom size paper of its long edges 215 9 mm or less with カセットN N 1 2 用 紙サイズ set to フリー load the paper in landscape orientation When you are not pri...

Страница 25: ...letterhead paper or paper printed with a logo when loading paper in portrait orientation load the paper so that the printing side is facing down as shown in the following figures Feeding direction Cassette 1 Cassette 2 ...

Страница 26: ...oad the paper so that the printing side is facing down as shown in the following figures Feeding direction 3 While holding the lock release lever of the side paper guides slide the guides to the size mark for the loaded paper The side paper guides move together Cassette 1 Cassette 2 Cassette 1 Cassette 2 ...

Страница 27: ...h the width of the paper If the paper guides are too loose or too tight this may result in misfeeds or paper jams 4 While holding the lock release lever of the rear paper guide slide the guide to the size mark for the loaded paper Cassette 1 Cassette 2 ...

Страница 28: ...t exceed the load limit marks A and then set it under the hooks B on the paper guides Make sure that there is sufficient space between the hooks of the paper guides and the paper stack If there is no sufficient space slightly reduce the amount of paper Cassette 1 Cassette 2 A B B B A B B ...

Страница 29: ...per cassette in the printer Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer CAUTION When setting the paper cassette in the printer be careful not to catch your fingers Paper Type Cassette 1 Cassette 2 Plain paper Ex 64 g m2 Approx 250 sheets Approx 500 sheets Heavy paper Ex 90 g m2 Approx 200 sheets Approx 40...

Страница 30: ... Paper Other than Postcards and Envelopes on p 29 Postcard Envelope See Loading Postcards and Envelopes on p 35 IMPORTANT For more details on the usable paper see Usable Paper on p 7 Loading Paper Other than Postcards and Envelopes Perform the following procedure to load plain paper heavy paper transparencies or labels in the multi purpose tray 1 Open the multi purpose tray Holding the opening at ...

Страница 31: ...30 2 Pull out the auxiliary tray IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi purpose tray 3 When loading long size paper such as A4 etc open the tray extension ...

Страница 32: ...he transparencies or labels thoroughly before loading them If they are not fanned enough multiple sheets of paper may be fed at once causing paper jams When fanning or aligning the transparencies try to hold the edges to avoid touching the printing surface Take care not to mark or stain the printing surface of the transparencies with fingerprints dust or oil This may result in poor print quality T...

Страница 33: ...less Label Approx 40 sheets Load the paper so that it is straight If the rear edge of the paper stack is not properly aligned this may result in misfeeds or paper jams If the paper is curled or folded at corners flatten it before loading it in the printer If you use paper that has been poorly cut multiple sheets of paper may be fed at once In this case fan the paper thoroughly and then align the e...

Страница 34: ...roper orientation according to the following instructions When loading paper at a size of A4 B5 A5 Legal Letter or Executive or when loading custom size paper in portrait orientation load the paper so that the printing side is facing up as shown in the following figures Feeding direction ...

Страница 35: ...loading custom size paper in landscape orientation load the paper so that the printing side is facing up as shown in the following figures Feeding direction 7 Align the paper guides with both sides of the stack ...

Страница 36: ... on 1 postcard recommended by Canon and envelopes at sizes of YOUGATA No 4 and YOUGATA No 2 in the multi purpose tray Use the following procedure when loading postcards or envelopes in the multi purpose tray NOTE When printing plain paper or heavy paper at a size of Postcard Reply postcard or 4 on 1 postcard see Loading Paper Other than Postcards and Envelopes on p 29 1 Open the multi purpose tray...

Страница 37: ... Pull out the auxiliary tray IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi purpose tray 3 When loading long size paper such as 4 on 1 postcard etc open the tray extension ...

Страница 38: ...oading envelopes align them as shown in the following figures Place the stack of envelopes on a flat surface flatten them to release any remaining air and be sure that the edges are pressed tightly CAUTION When loading paper take care not to cut your hands with the edges of the paper ...

Страница 39: ...the figure Align the edges of the envelopes on a flat surface 6 Gently load the stack of envelopes with the printing side facing up until it touches the back of the multi purpose tray as shown in the figure Be sure that the paper stack is loaded under the load limit guides A A ...

Страница 40: ...GATA No 4 YOUGATA No 2 Load the envelopes so that the flap is toward the left of the printer when viewed from the front Postcard 4 on 1 Postcard Load the postcards so that the top of the postcards is toward the back of the printer when viewed from the front Reply Postcard Load the postcards so that the top of the postcards is toward the left of the printer when viewed from the front ...

Страница 41: ...pecified in the application with the actual printing orientation Example For Windows 2000 XP Server 2003 select Double Japan Postcard Rotated If the postcards are curled flatten the curls by warping them in the opposite direction before loading them If you use postcards that have been poorly cut multiple sheets of postcards may be fed at once In this case align the edges of the stack on a hard fla...

Страница 42: ...ake care not to allow the toner to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing with warm water will set the toner and make it impossible to remove the toner stains When removing paper jammed inside the printer remove the jammed paper gently to prevent the toner on the paper from scatterin...

Страница 43: ...nt cover In this case open and close the front cover once Do not touch the high voltage contacts A or the electrical contact B shown in the figure as this may result in damage to the printer Do not touch the transfer roller C as this may result in deterioration in print quality A B C ...

Страница 44: ... the output tray and sub output tray are hot during printing or immediately after printing When taking out of the paper or removing jammed paper be careful not to touch the surroundings of the output tray or sub output tray ...

Страница 45: ...y Sub output tray ハイシ エリア c Inside the front cover マエカバー エリア d Multi purpose tray テザシトレイ エリア e Cassette 1 カセット1 エリア f Cassette 2 only when the paper feeder is installed カセット2 エリア Paper flow for 1 sided printing Paper flow for 2 sided printing a b c d e f b Output Tray Sub output Tray Paper Feeder Unit Optional Duplex Print Transport Area Cassette 1 Cassette 2 Multi purpose Tray ...

Страница 46: ...that appear in the display Messages appear one at a time Confirm all of them As the messages disappear when the cover is open take a note of them if required 2 If you are using the multi purpose tray and see the jammed paper inside the multi purpose tray simply pull out the paper to remove it 13 ﾖｳｼｶﾞ ﾂﾏﾘﾏｼﾀ ﾏｴｶﾊﾞｰ ｴﾘｱ ...

Страница 47: ...46 3 Close the multi purpose tray b c a ...

Страница 48: ...47 4 Open the front cover Open the front cover gently while pressing the lever on the top surface of the cover 5 Remove the toner cartridge from the printer ...

Страница 49: ...e transport guide then tilt it toward you Holding the green tab raise the transport guide then tilt it toward you CAUTION Do not take your hands off the transport guide The transport guide may snap back to its original position and this may result in personal injury ...

Страница 50: ...ammed paper cannot be removed easily do not try to remove it forcefully but proceed to the next step 9 Move the transport guide back to its original position slowly CAUTION Do not take your hands off the transport guide until it moves back to its original position The transport guide may snap back to its original position and this may result in personal injury ...

Страница 51: ...med paper cannot be removed easily do not try to remove it forcefully but proceed to the next step NOTE If unfixed toner is on the removed paper it may adhere to the paper to be printed next 11 Open the sub output tray Open the sub output tray completely as shown in the figure ...

Страница 52: ...51 12 Turn the green dial in the sub output tray in the direction of the arrow to send any jammed paper When you have been performing automatic 2 sided printing 13 Close the sub output tray ...

Страница 53: ...52 14 Close the front cover Close the front cover completely until it clicks 15 Pull out the paper cassette ...

Страница 54: ...53 If the paper feeder is installed pull out the paper cassette of the paper feeder also 16 Push any jammed paper downward slowly and forcefully to remove it In case of the printer unit ...

Страница 55: ...der If you have not been performing automatic 2 sided printing proceed to Step 20 IMPORTANT Be sure not to touch the feed rollers A of the printer unit and paper feeder This may result in damage to the printer or printer error A ...

Страница 56: ...55 17 Open the duplex print transport guide Press the green lock release switch A as shown in the figure 18 Remove any jammed paper by pulling it in the direction of the arrow A ...

Страница 57: ...e duplex print transport guide is closed completely If the duplex print transport guide is not closed completely this may result in misfeeds or paper jams 20 Set the paper cassette in the printer Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer ...

Страница 58: ...57 If the paper feeder is installed set the paper cassette of the paper feeder also 21 Open the front cover Open the front cover gently while pressing the lever on the top surface of the cover ...

Страница 59: ...ridge out of the protective bag 23 Push the toner cartridge into the printer until it touches the back of the printer while aligning A on both sides of the toner cartridge with the toner cartridge guides inside the printer A A ...

Страница 60: ...59 24 Close the front cover Close the front cover completely until it clicks ...

Страница 61: ...r cartridge before printing a large amount of data When the toner cartridge needs to be replaced soon The printer stops printing You can continue to print by pressing オンライ ン Have a new toner cartridge available It is recommended that you replace the toner cartridge before printing a large amount of data When there is a possibility that the toner cartridge has reached the end of its life You can co...

Страница 62: ...the global standard related to Method for the determination of toner cartridge yield for monochromatic electrophotographic printers and multi function devices that may contain printer components issued by ISO International Organization for Standardization This section describes the procedure taking Canon Cartridge 510 as an example Replacing the Toner Cartridge Replace the toner cartridge with a n...

Страница 63: ...62 1 Open the front cover Open the front cover gently while pressing the lever on the top surface of the cover 2 Remove the toner cartridge from the printer ...

Страница 64: ...o the printer 3 If chipped paper or toner accumulates on the transport guide clean the transport guide Raise the transport guide Holding the green tab raise the transport guide CAUTION Do not take your hands off the transport guide The transport guide may snap back to its original position and this may result in personal injury A B ...

Страница 65: ... soft dry cloth IMPORTANT Do not use a cleaning agent such as mild detergent Be sure not to touch the feed roller A This may result in damage to the printer or printer error Be sure that no water or chipped paper is remaining on the transport guide Be sure to finish with wiping with a dry cloth Water remaining inside the printer may result in damage to the printer A ...

Страница 66: ...may snap back to its original position and this may result in personal injury 4 Take the new toner cartridge out of the protective bag after taking it out of the package Use scissors to open the protective bag so as not to damage the toner cartridge IMPORTANT Keep the protective bag for the toner cartridge It may be required after taking out the toner cartridge for printer maintenance ...

Страница 67: ...carry out this procedure properly Be sure to shake the toner cartridge gently If you do not shake the cartridge gently toner may spill out 6 Place the toner cartridge on a flat surface fold back the tab of the sealing tape a and then pull out the sealing tape approx 52 cm long gently b while supporting the toner cartridge Remove the sealing tape by hooking your fingers into the tab and pulling it ...

Страница 68: ...agonally upwards or downwards If the tape is severed it may become difficult to pull out completely Pull out the sealing tape completely from the toner cartridge If any tape remains in the toner cartridge this may result in poor print quality When pulling out the sealing tape be careful not to touch the toner cartridge memory A or not to hold the drum protective shutter B with your hands Dispose o...

Страница 69: ...68 7 Hold the toner cartridge properly with the arrowed side facing up as shown in the figure IMPORTANT Do not hold the toner cartridge in a manner that is not directed in this procedure ...

Страница 70: ...des inside the printer 9 Close the front cover Close the front cover completely until it clicks IMPORTANT If you cannot close the front cover check if the toner cartridge is installed properly If you try to close the front cover forcefully this may result in damage to the printer Do not leave the front cover open for a long time after installing the toner cartridge A A ...

Страница 71: ...this case the next print data may be canceled When there is any print data sent from a printer driver other than that for this printer multiple data may be canceled NOTE When canceling a job you may not be able to cancel the job even if 03 ジョブ キャン セル is displayed Cancel a job using the following procedure When canceling a job be sure that the ジョブ indicator is on or blinking when the job that you w...

Страница 72: ...e paper Load A4 size paper in the paper cassette or multi purpose tray The settings specified using the menu of the printer s control panel are reflected to Status Print For example when the automatic 2 sided printing function is specified Status Print will be printed with two pages on both sides of paper However always a sheet of paper is printed regardless of the number of copies 1 Make sure tha...

Страница 73: ...unctions a list of the setting values specified in the printer function menu the versions of the software and hardware equipped with the printer and number of the total print pages You can check the number of total print pages using Page Count on the lower right of Status Print IMPORTANT This is a sample of Status Print The contents may differ from the Status Print printed by your printer ...

Страница 74: ... inside the printer Cycle the power of the printer using the following procedure If the message does not disappear after cycling the power of the printer several times contact your local authorized Canon dealer n represents an alphanumeric character A problem has occurred with the fixing unit of the printer Perform the following procedures from the Step 2 to contact your local authorized Canon dea...

Страница 75: ...nect the power plug from the AC power outlet c and then remove the ground wire from the ground terminal d IMPORTANT After removing the power cord store the ground wire with its cap on 4 Contact your local authorized Canon dealer When contacting your Canon dealer please report the problems and the code number that you have noted a c d b a ...

Страница 76: ... For a message with the Auto Error Skip mark you can skip the error by pressing オン ライン and continue printing However part of the print data may be missing or it may not be printed properly When you want to stop the process perform a soft reset to eliminate the cause of the error press オンライン and then print again Also you can automatically skip the errors to which this mark is attached by setting 自動...

Страница 77: ... press オンライン 16 トナー カクニン Cause The toner cartridge needs to be replaced soon Remedy Press オンライン Although you can continue to print for a while have ready a new toner cartridge When you print a large amount of data or white patches appear on the images replace the toner cartridge with a new one If the printer is not online after closing the front cover press オン ライン 18 キュウシ エラー Cause Paper of the si...

Страница 78: ...m or less in portrait orientation and printed when 手差しトレイ用紙サイズ or カセット N N 1 2 用紙サイズ is set to フリー Remedy Load the paper in landscape orientation then print again 96 サブハイシトレイカクニン シメテ クダサイ Cause Paper was to be output with the printed side facing up during automatic 2 sided printing Remedy Close the sub output tray The printer resumes printing and the paper is output to the output tray 9F トナー カクニン ...

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