When a Problem Cannot Be Solved
19Y4-068
If a problem cannot be resolved, contact the following:
Do not disassemble or repair the machine yourself
If you disassemble or repair the machine yourself, it may not be covered by warranty.
Customer Support (U.S.A.)
If you cannot solve a problem by referring to the information in this chapter, contact the Canon Customer Care
Center at 1-800-OK-CANON, Monday through Friday, between 8:00 A.M. and 8:00 P.M. EST. On-line support is
available 24 hours a day at http://www.canontechsupport.com.
Customer Support (Canada)
Canon Canada Inc., offers a full range of customer technical support options
*
:
●
To perform step-by-step troubleshooting, send an e-mail to technical support, download drivers or support
documents, or view answers to frequently asked questions, visit http://www.canon.ca/.
●
Free live technical support is available from 9 A.M. to 8 P.M. EST, Monday through Friday (excluding holidays),
for products still under warranty 1-800-OK-CANON.
●
To find the location of the authorized service facility nearest you, visit http://www.canon.ca/ or call 1-800-OK-
CANON.
●
If the problem cannot be corrected via these technical support options, repair options are available from the
technical support personnel via the Web site at http://www.canon.ca/.
*
Available support options are subject to change without notice.
◼
When Contacting Canon
When contacting us, have the following information ready:
●
Product name (D570)
●
Dealer where you purchased the machine
●
Details about your problem (such as what you did and what happened as a result)
●
Serial number (eight alphanumeric characters long, found on the label on the back side of the machine)
Troubleshooting
366
Содержание 1418C025
Страница 1: ...imageCLASS D570 User s Guide USRMA 1576 00 2017 01 en Copyright CANON INC 2017 ...
Страница 31: ... key Press to switch the type of text that is entered LINKS Using the Operation Panel P 29 Basic Operations 25 ...
Страница 60: ...Exiting Sleep Mode Press You can also press any key other than to exit sleep mode Basic Operations 54 ...
Страница 73: ...LINKS Basic Copy Operations P 58 Adjusting Density P 65 Copying 67 ...
Страница 77: ...LINKS Basic Copy Operations P 58 2 Sided Copying P 68 Using the Paper Save Copy Key P 72 Copying 71 ...
Страница 89: ...Managing Documents and Checking the Machine Status P 271 Using the Machine as a Printer 83 ...
Страница 110: ...LINKS Printing a Document P 80 Printing Borders P 102 Printing Watermarks P 105 Using the Machine as a Printer 104 ...
Страница 125: ...LINKS Printing a Document P 80 Various Print Settings P 88 Using the Machine as a Printer 119 ...
Страница 191: ...4 Click Edit in IPv6 Settings 5 Select the Use IPv6 check box and configure the required settings Use IPv6 Network 185 ...
Страница 241: ...Configuring Printer Ports P 194 Security 235 ...
Страница 257: ... The machine does not support use of a certificate revocation list CRL Security 251 ...
Страница 280: ...LINKS Remote UI Screens P 268 Using Remote UI 274 ...
Страница 307: ... Timer Settings Auto Offline Time Set the time period Setting Menu List 301 ...
Страница 339: ...Troubleshooting 333 ...
Страница 398: ...Third Party Software 19Y4 072 For information related to third party software click the following icon Appendix 392 ...
Страница 427: ...Manual Display Settings 19Y4 07X Appendix 421 ...
Страница 437: ...Appendix 431 ...
Страница 438: ...Menu Route Map 19Y4 081 For the settings on the machine s display see Menu Route Map PDF manual Appendix 432 ...
Страница 455: ... 12 JPEG this software is based in part on the work of the Independent JPEG Group ...