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HOW TO TEST

Due to the mechanical skill required, the following test should 

only be performed by an Authorized Cannondale Retailer.  
Only swingarms with the codes listed can be affected.   

Swingarms with other codes are not affected.

Table 

2.

BIKE MODEL

SWINGARM CODE

PROPHET 4X, MX

5DPTSP00

PROPHET,  

PROPHET SL

5DPTSJ00

RUSH

6DRHSJ00

SEATPOST 

STRAP

Figure 

1 -  

Code Location (Rear View Of Swingarm Main Pivot)

1.   Remove the swingarm and the rear derailleur hanger.
2.   Secure the swingarm in a large soft jaw bench vice as 

indicated in Figure 2.

1

2

Figure 

 

IMPORTANT : Use very heavy cardboard to protect the 

swingarm from marring or scratches and use only enough 

clamping force to hold the swingarm securely. For the photo, 

we used the cardboard U-channel used on the top tube of 

most of our bike packaging.  Its heavy and will work nicely.

3.   Use drop out alignment tools to induce a slight lateral (side-

to-side) movement into the swingarm. 

 

DO NOT OVERLY COMPRESS OR EXPAND THE CHAINSTAYS 

ONLY SMALL MOVEMENT IS NEEDED TO PRODUCE THE CREAK 

OR CLICK IN AN AFFECTED SWINGARM.

4.  If a faint and repeatable “creak or click” is heard at the 

chainstay hot box area, the condition is present.   Contact 

Cannondale Tech Support.

 

If a “creak or click” is not heard; then the condition is not 

present  in the swingarm.  The swingarm is ok.   Reassemble 

the bike according to the appropriate owner’s manual 

supplement and instructions.

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