84
CHAPTER 16
EN
FAULT
If the fault should persist, contact a Candy Technical Assistance Centre. For prompt servicing, give the model of
the washing machine, to be found on the label placed on the cabinet inside of the porthole or on the
guarantee certificate.
Important
1 The use of environment friendly detersives without phosphates may produce the following effects:
- The discharge rinse water may result cloudier due to the presence of zeolites in suspension. This does not
compromise the efficiency of the rinses.
- The presence of white powder (zeolites) on the washing at the end of the washing cycle. This does not
remain incorporated in the fabric and does not alter the colour.
- The presence of foam in the last rinse water which is not necessarily a sign of inadequate rinsing.
- The non-ionic surface-active agents present in the composition of washing machine detersives are often
difficult to remove from the washing itself and, even in small quantities, may produce visible signs of the
formation of foam.
- Carrying out further rinses, in cases such as this, is not useful.
2 If your washing machine fails to function, carry out the above-mentioned checks before calling the Candy
Technical Assistance Service.
1. Does not function
on any
programme
2. Does not load
water
3. Does not discharge
water
4. Water on floor
around washing
machine
5. Does not spin
6. Strong vibrations
during spin
Mains plug not plugged in
Mains switch not on
No power
Electric circuit fuses failure
Load door open
See cause 1
Inlet tap turned off
Timer not set correctly
Discharge tube bent
Odd material blocking filter
Leak from the washer between the tap
and inlet tube
The washing machine has not
discharged water
“No spin” setting (some models only)
Washing machine not perfectly level
Transport bracket not removed
Washing load not evenly distributed
Insert plug
Turn on mains switch
Check
Check
Close load door
Check
Turn on water inlet tap
Set timer on correct position
Straighten discharge tube
Check filter
Replace washer and tighten the tube
on the tap
Wait a few minutes until the machine
discharges water
Turn the programme dial onto spin
setting
Adjust special feet
Remove transport bracket
Distribute the washing evenly
CAUSE
REMEDY
NOTE:
THE MACHINE IS FITTED WITH A SPECIAL ELECTRONIC DEVICE, WHICH PREVENTS THE SPIN CYCLE
SHOULD THE LOAD BE UNBALANCED.
THIS REDUCES THE NOISE AND VIBRATION IN THE MACHINE AND SO PROLONGS THE LIFE OF YOUR
MACHINE.
