Using Your Desk Phone
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Recorded Name
If your company has a dial-by-name directory, you must record your name for the directory
to be found. You can click the play button to listen to your current name recording on your
PC, or click the speaker button to record or upload a new name recording.
Answering Rules and Time Frames
Though Answering Rules and Time Frames are separate tabs, they are so interconnected
that describing them together makes sense.
Time Frames
Time frames allow you to control the scheduling of the system. You configure time frames
using the Time Frames page. To display this page, click the
Time Frames
icon at the top of
the page:
Three common time frames are:
•
Open Hours (for example, M-F 9am-5pm)
•
Holidays (Independence Day, Thanksgiving, New Year’s, and so on)
•
Closed Hours (all other times)
Time frames can be both shared (system-wide and set by the administrator) or personal to
your extension. You can add a time frame to your extension by clicking the
Add Time
Frame
.
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