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Purpose
Cambium Networks Point-To-Point (PTP) documents are intended to instruct and assist personnel in
the operation, installation and maintenance of the Cambium PTP equipment and ancillary devices. It
is recommended that all personnel engaged in such activities be properly trained.
Cambium disclaims all liability whatsoever, implied or express, for any risk of damage, loss or
reduction in system performance arising directly or indirectly out of the failure of the customer, or
anyone acting on the customer's behalf, to abide by the instructions, system parameters, or
recommendations made in this document.
Cross References
References to external publications are shown in italics. Other cross references, emphasized in blue
text in electronic versions, are active links to the references.
This document is divided into numbered chapters that are divided into sections. Sections are not
numbered but are individually named at the top of each page and are listed in the table of contents.
Feedback
We appreciate feedback from the users of our documents. This includes feedback on the structure,
content, accuracy, or completeness of our documents. Send feedback to
Problems and Warranty
Reporting Problems
If any problems are encountered when installing or operating this equipment, follow this procedure
to investigate and report:
1
Search this document and the software release notes of supported releases.
2
Visit the support website.
3
Ask for assistance from the Cambium product supplier.
4
Gather information from affected units, such as any available diagnostic downloads.
5
Escalate the problem by emailing or telephoning support.
Repair and Service
If unit failure is suspected, obtain details of the Return Material Authorization (RMA) process from
the support website.
Hardware Warranty
Cambium’s standard hardware warranty is for one (1) year from date of shipment from Cambium
Networks or a Cambium distributor. Cambium Networks warrants that hardware will conform to the
relevant published specifications and will be free from material defects in material and workmanship
under normal use and service. Cambium shall within this time, at its own option, either repair or
replace the defective product within thirty (30) days of receipt of the defective product. Repaired or
replaced product will be subject to the original warranty period but not less than thirty (30) days.
