Cambium Networks ePMP 1000, Руководство пользователя

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CAMBIUM NETWORKS
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General Planning for Troubleshooting
Effective troubleshooting depends in part on measures that you take before you experience
trouble in your network. Cambium recommends the following measures for each site:
Procedure:
1 Identify troubleshooting tools that are available at your site (such as a protocol analyzer).
2 Identify commands and other sources that can capture baseline data for the site. These may
include:
 Ping

tracert or traceroute

Throughput Test results

Throughput data

Configure GUI page captures

Monitor GUI page captures
 Session logs
3 Start a log for the site, including:

Operating procedures
 Site-specific configuration records

Network topology

Software releases

Types of hardware deployed

Site-specific troubleshooting process

Escalation procedures
 GPS latitude/longitude of each network element
GENERAL FAULT ISOLATION PROCESS
Effective troubleshooting also requires an effective fault isolation methodology that includes

Attempting to isolate the problem to the level of a system, subsystem, or link, such as
o
AP to SM
o
AP to CMM
o
AP to GPS
o
CMM to GPS
o
power

Researching System Logs of the involved equipment.

Answering the questions listed in the following section.

Reversing the last previous corrective attempt before proceeding to the next.

Performing only one corrective attempt at a time.