Black plate (10,1)
Cadillac SRX Owner Manual (Include Mex) - 2012
13-10
Customer Information
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws.
.
Legal fines.
.
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel delivery:
Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.
Lock-Out Service:
Vehicle
registration is required.
.
Trip Routing Service:
Limit of
six requests per year.
.
Trip Interruption Benefits
and Service:
Pre-authorization,
original detailed receipts, and
a copy of the repair orders are
required. Once authorization
has been received, the
Roadside Service advisor will
help you make arrangements
and explain how to receive
payment.
.
Alternative Service:
If
assistance cannot be provided
right away, the Roadside
Service advisor may give
you permission to get local
emergency road service.
You will receive payment, up to
$100, after sending the original
receipt to Roadside Service.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are
the owner responsibility.
Roadside Service
(Mexico)
As a new owner, your vehicle
is automatically enrolled in the
Roadside Assistance program.
The services are available at no
cost under the terms and conditions
of the program. The Roadside
Assistance program is not part
of, or included, in the coverage
provided by the new vehicle
limited warranty.
Roadside Assistance provides
assistance to the driver and
passengers while driving the
vehicle within your city of residence
or on any passable road in
Mexico, the United States, and
Canada. Services are subject
to the limitations described in
the following pages. Program
coverage varies by country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
