Black plate (12,1)
Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
13-12
Customer Information
Services Specific to
Canadian-Purchased Vehicles
.
Fuel delivery:
Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.
Lock-Out Service:
Vehicle
registration is required.
.
Trip Interruption Benefits and
Service:
Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment.
.
Alternative Service:
If
assistance cannot be provided
right away, the Roadside Service
advisor may give you permission
to get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered,
however any cost for parts and
labor for repairs not covered by
the warranty are the owner
responsibility.
Scheduling Service
Appointments (U.S. and
Canada)
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program (U.S. and
Canada)
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
Содержание Escalade EXT 2013
Страница 6: ...Black plate 6 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 vi Introduction 2 NOTES ...
Страница 8: ...Black plate 2 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 1 2 In Brief Instrument Panel ...
Страница 102: ...Black plate 50 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 3 50 Seats and Restraints 2 NOTES ...
Страница 260: ...Black plate 88 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 7 88 Infotainment System 2 NOTES ...
Страница 361: ...Black plate 33 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 Vehicle Care 10 33 ...
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Страница 420: ...Black plate 6 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 11 6 Service and Maintenance ...
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Страница 434: ...Black plate 4 1 Cadillac Escalade EXT Owner Manual 2013 CRC 4 5 12 12 4 Technical Data Engine Drive Belt Routing ...