Black plate (41,1)
Cadillac CUE Infotainment System - 2013 - CRC 2nd Edition - 5/31/12
Infotainment System
41
Check the batteries to make sure
they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator
light on:
If the batteries are good,
make sure the headphones are on
the correct channel for the screen
being viewed.
The auxiliary source is running
but there is no picture or sound:
Check that the RSE video screen is
in the auxiliary source mode by
pressing the MEDIA button on the
remote control. Check the auxiliary
input connections at both devices.
Sometimes the wireless
headphone audio cuts out or
buzzes:
Check for obstructions,
low batteries, reception range, and
interference from cell phone towers
or from using a cellular telephone in
the vehicle. Check that the
headphones are on correctly using
the L (Left) and R (Right) on the
headphones. Check that the
headphones are positioned properly
with the headband across the top of
the head.
I lost the remote and/or the
headphones:
See your dealer for
assistance.
The Blu-ray/DVD is playing, but
there is no picture or sound:
Check that the RSE video screen is
sourced to the Blu-ray/DVD player
by pressing the MEDIA button on
the remote control.
Video Display Error Messages
The video screen may display one
of the following:
Disc Error:
There are disc load or
eject problems, the disc is inserted
with the disc label wrong side up,
the disc is damaged, or the disc is
not from the correct region.
No Disc Inserted:
No disc is
present.
Disc Player Error:
The
temperature is outside the operating
range of the RSE system. If the
temperature is within range, see
your dealer.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPSs)*, two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar System.