LIMITED TWO-YEAR WARRANTY:
Cadet Manufacturing Co. will repair or replace, any Cadet Com-Pak Plus (C), and/or Com-Pak Twin Plus (CT)
heater found to be defective or malfunctioning from first date of purchase through the second year.
These warranties do not apply:
1. To conditions resulting from (a) improper installation, or (b) incorrect supply voltage.
2. To conditions resulting from improper maintenance, misuse, abuse, accident or alteration.
3. To service calls or labor involved in replacing defective part.
4. If the date of manufacture cannot be determined.
5. To freight damaged products.
Cadet shall not be liable for commercial consequential damages such as property damage and incidental expenses resulting from breach of
these written warranties or any implied warranty. These warranties give you specific legal rights, and you may also have other rights which vary
from state to state. Cadet neither assumes, nor authorizes anyone to assume for it, any other obligation or liability in connection with these
electric heaters or any part of such heaters. If the product warranted should become defective during the warranty period, contact Cadet
Manufacturing Co. for instructions on how to have the repair or replacement processed. Products returned without authorization will be
refused. To prolong the life of your heater, it is necessary to follow the maintenance guidelines included with each heater. Failure to maintain
your heater will result in the warranty being voided.
Warranty
WARNING: CONSULT LOCAL ELECTRICAL CODES TO DETERMINE WHAT WORK MUST BE PERFORMED BY QUALIFIED
ELECTRICAL SERVICE PERSONNEL.
Symptom
Problem
Solution
Breaker trips immediately upon
energizing heater
Heater fan operating, but does
not discharge warm air
Heater will not shut off
Heater discharges smoke or
emits a burnt odor
Element heats for a moment
without the fan turning, then
immediately stops heating.
Heater does not run
Troubleshooting chart
1.Incorrect supply voltage.
2.Overloaded circuit.
3.A short circuit exists in the
supply or heater wiring.
4.Defective circuit breaker.
1.Insufficent element temperature.
2.Incorrect supply voltage.
3.Element has failed.
4.(Model CT only) One of the
heater units must be reset.
1.Heat loss from room is greater
than heater capacity.
2.Defective thermostat.
3.Thermostat wired incorrectly to
heater.
1.Dust, lint or other matter is
accumulated inside heater.
1.Defective motor or internal
connection.
2.Jammed fan or motor
1.Thermostat set too low.
2.Heater has tripped the high-
temperature reset switch.
3.Heater has tripped the over-
temperature switch.
4.Power not on at the circuit
breaker.
5.Broken or poorly connected
wire(s) to heater.
6.Defective thermostat
1. Verify that supply voltage matches the heater rating.
2. The total amperage of all heaters on a branch circuit must not be
more than 80% of the amperage rating of the circuit breaker and
supply wire ratings. Use a lower wattage heater, or reduce the
number of heaters in the circuit.
3. Shorted supply or heater wires may be accompanied by severe
sparking. Inspect all supply and heater wiring insulation for damage.
Do not reset the circuit breaker until any electrical shorts have been
repaired.
4. Replace the circuit breaker.
1. Allow a few moments for element to reach operating temperature.
2. Verify that supply voltage matches the heater rating.
3. Replace heater.
4. CT models have two heating units with independent over-
temperature controls. One of the high-temperature reset switches
may trip and cut power to one of the heating units, while the other
remains running, resulting in only half output. Reset the heater unit
that is not operating (see "Operation & Maintenance" section for
instructions).
1. Close doors and windows. Provide additional insulation, or install a
higher-wattage heater (or multiple heaters if necessary).
2. Adjust themostat to its lowest setting. If heater continues to run
(allow a few moments for the thermostat to respond to the
adjustment), replace thermostat.
3. Refer to thermostat documentation and correct wiring.
1. Clean heater (see "Operation & Maintenance" section for
instructions).
1. Heater requires replacement.
2. Remove obstruction and press heater reset button after allowing the
unit to cool. Test heater operation--if reset button has been pressed
(be sure to listen and feel for a click indicating it has been reset), but
heater does not run, heater requires replacement.
1. Adjust thermostat to a higher temperature until heater operates (see
Problem #6 below if the problem persists).
2. Press the heater reset button (see "Operation & Maintenance"
section for instructions).
3. A severe over-temperature condition has occurred. Replace heater.
4 Turn the correct circuit breaker in the main panel on.
5. Turn off power at circuit breaker. Check supply wire continuity and
proper connection to heater wires.
6. Turn off power at circuit breaker. Jumper across thermostat
terminals. Turn on main circuit breaker. If heater operates,
thermostat is defective and should be replaced. Remove jumper
before operating heater.
