VIII.
R
ETURN
P
OLICY
___
Return Policy
If for any reason customer wishes to return their item, the item
must be returned within 30 days after receipt, in its original
packaging, for a complete refund. Returns will not be accepted
after 30 days. The 30 day return allotment begins on the delivery
date of the item.
All returns to FTR Systems must be authorized prior to shipment.
A Return Merchandise Authorization (RMA) number is provided solely
by FTR Systems to authorize the return.
Return Guidelines:
Product must be shipped in its original shipping box.
Use original packing materials to prevent damage during shipping
transit.
Returns must include any accessories (if applicable) and
documentation that came with the original shipment.
Customer pays for return shipping.
If customer fails to adhere to FTR Systems Return Policy, the
returned shipment will be refused at time of delivery.
To receive a RMA number, please contact FTR Systems at (702) 982-
6598 x2.
All returns are evaluated at time of FTR Systems receiving the
package and subject to a 15% restocking fee. Damage incurred
during the shipping transit will be the responsibility of the customer
including any additional fees.
Before a refund can be issued, FTR Systems reserves the right to
make a final assessment to determine the condition of the returned
item(s) and to refuse the return if guidelines listed above are not
met.
CaddyTrek Warranty, Return and Shipping Policies
You can view all our policies at
https://www.caddytrek.com/policies/
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