VII.
W
ARRANTY
P
OLICY
___
Warranty Policy
FTR Systems warrants the product against manufacture design
and defects in materials for a period of
ONE (1) YEAR
from date
of purchase.
The following is covered under the terms of the limited warranty:
YEAR 1: motors, electronics, battery, and mechanical parts.
The manufacturer is not responsible for damage or part failure
due to normal wear-and-tear or misuse of the product.
FTR System’s Warranty Obligations
If a defect arises and a valid claim is received within the warranty
period, at its option, FTR Systems will either:
Send parts for replacement at no charge; or
Repair the defect at no charge, using new or refurbished parts
in cases where service work is required
Customer’s Warranty Obligations
Customers must first register their CaddyTrek for warranty and
service work at
. Refer to page 16.
Customers
must
keep the
original shipping box
including all
packaging material supplied with it.
Customers should follow a regular maintenance program to
keep their unit in top performance. Refer to maintenance and
care section of the User Manual.
Customers should follow recommended use guidelines when
using the product. If using in areas or in a manner not defined
as normal operating standards, can void any future warranty
claims.
Maintain sufficient charging on the battery at all times. Charge
battery using supplied charger for product.
Please note: If your CaddyTrek needs to come in for warranty or
service work, the unit must be shipped in its original shipping box.
If the original box is not available, please use a box with the
following dimensions:
Failure to comply with this policy may result in additional shipping costs.
Pg. 13