CS-2015-SOP
Pg. 2
Main battery not fully charged
1.
Allow battery to charge for a full 6 hours before using.
2.
Ensure everything is plugged in correctly.
3.
Ensure all plugs are fully inserted into their designated port?
Note: The charger must be plugged into the battery BEFORE plugging into an outlet.
Main battery charger not illuminating / changing color.
1.
Unplug charger from battery and from power supply (electrical outlet).
2.
Plug charger back into the battery FIRST then plug the other end into electrical outlet.
Handset will return to SB mode from FL mode immediately
1.
Perform sensor test.
a.
Lightly touch the sensor.
b.
Sensor will faintly vibrate indicating that it is working.
2.
Perform handset test.
a.
Power on the unit
b.
Press and hold the power button on the handset.
i.
If successfully paired, the handset will peep and the (SB) LED will flash.
ii.
If all four LEDs flash simultaneously, the handset will need to be manually paired by
pressing and holding the stop button while simultaneously pressing the “UP” button.
iii.
The handset will beep and the (SB) LED will flash when pairing is successful.
Cart is beeping three long beeps and it won’t stop.
1.
The charge level on the battery is low.
2.
Charge the battery.
Cart still beeps three long beeps after charging the battery.
1.
Ensure that the connection between CaddyTrek and the charging adapter is secure.
2.
Ensure that the plug is securely connected to the power outlet.
Note: The beeping may continue for a short while until the battery has accumulated some power.
Cart will not power on
1.
Check that the battery is properly installed.
2.
Test battery voltage using volt meter or a multi-meter.
a.
Voltage will be between 25v – 29v.
2.
Is the battery fully charged?
a.
To check battery level, press the RED button on top of the battery (see photo).
b.
Three green lights = battery is fully charged.
c.
Two green lights = battery is 50-75% charged (recommend charging before use)
d.
One green light = battery is less than 50% charged (must be charged before use)
