33
cab Produkttechnik GmbH & Co KG
Possible cause
Label material has run out.
Label is not inserted properly in the
label sensor photo cell.
Ribbon has run out.
Printer is loaded with thermal
labels for direct thermal mode, and
no ribbon is loaded, but the
software is set for transfer printing.
On the label material, several
labels are missing.
The label format size specified in
the software is different from the
actual label size.
Continous (endless) media is
loaded, but the software is not set
for continuous media.
Error Message
The printer is
out of label
stock
The printer is
out of ribbon
Cannot find gap
9. Error Messages
If an error occurs while operating the
Gemini
, a message box is displayed on
the screen and the printer is paused. After solving the problem, the print job is
continued by clicking OK in the error message window. If the problem is
corrected, the print job will continue. However, If the problem still exists, the
message box will reappear.
Additionally, an error is indicated by a
rapid blinking
LED
on the printer's front
panel. A
Slow blinking
LED indicates the printer is paused.
The following table contains a reference of error messages, possible causes
and solutions to the problems.
Solution
Insert new supply roll, click OK
Check paper edge, then Click OK.
Insert a new ribbon.
Cancel print job. Correct software
for direct thermal mode. Start a
new print job.
Click Formfeed button in Gemini
Control Panel until the next label
on the material is accepted by the
printer.
Cancel print job, change label
format setting in the software and
start new print job.
Cancel print job. Correct the
media type to continuous
(endless) in the software.
Start a new print job.
