6. Troubleshooting
Fault
Possible cause
Action
Bike seems
underpowered
• Battery charge is low
Recharge Battery
• Display Issue
Contact ByoCycle Specialist
• Motor Issue
Contact ByoCycle specialist
Power on but no drive from
the motor
• Motor connection
loose
Check motor connection is
secure
• Manifold connection
loose
Check all connections are
secure on manifold wire
Motor failure
Contact ByoCycle specialist
Short range after full
battery charge
• Battery damaged
Contact ByoCycle specialist
• Tyre pressures low
Re-inflate tyres to a higher
pressure
• Charger issue
Contact ByoCycle specialist
• Frequent riding up
hills, stop/start, strong
winds or overloading
Use the throttle less, change
the pedal assist setting to a
lower level and pedal away
from a stand still (this is where
the most power is used)
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