12
US
ERROR
CAUSE
ACTION
water supply out of the
filter is stopped
Water supply in general is
stopped or a valve is close
Open and check all the valves
Filter cartridge is not mounted
properly in the filter head
Loosen the filter cartridge by turning the filter
cartridge 180 degree clockwise and tighten the
filter cartridge again (see chapter 6.9)
Wrong mounted filter head
Check the flow direction of the water accor-
ding the arrow (see chapter 6.5.2), change the
flow direction if necessary
Low flow rate
System pressure is too low
Check the system pressure (see chapter 6.2)
Integrated shut-off in the
filter head is leaking
(while the filter cartridge
is removed)
Particles within the integrated
shut-off
Rinse the system with installed filter
(see chapter 6.8)
Screw connection bet-
ween the fitting is leaking
Sealing is defect
Check the sealing, if necessary replace the
sealing
Air bubbles
System isn’t purged completely
Repeat the purging/rinsing process
(see chapter 6.8)
turbid/white water
generation of small bubbles of
carbon acid
After 5 minutes the turbidity is vanished
completely
Heater, boiler are not en-
ough protected against
lime scale
wrong chosen blend setting, filter
capacity is reached/passed, filter
size is too small
Check the hardness blend setting and the
filter capacity, if necessary use the bigger size
of the filter cartridge
8 Trouble Shooting
Order Number
Filter Head w/ Bracket
2180373
Replacement cartridge VIZION HRS-100
7000966
Replacement cartridge VIZION HRS-200
7000967
9 Order Numbers
Checking the hoses/piping
regular inspection, hoses/piping should not be squeezed or bent,
replace squeezed/bent hoses/piping
Shut down
After a shut down of more than two days the cartridge has to be
rinsed with at least 1.1–1.3 US gallons (4-5 Litres) of water
Replacement of the
filter cartridge
at least after 12 months independent of the remaining capacity,
also after a shut down of more than 4 weeks
Replacement of the filter head
after 5 years
Replacement of the hoses
after 5 years
NOTE!
f
Note, that the filter has to be changed within the given period and capacity otherwise there is the
risk of health.
f
Filter heads and hoses older than 5 years may cause damage of property, change accordingly.