Burley 570-R Series, Руководство по эксплуатации и установке, Страница: 16 / 16

14.
REPLACE 13A FUSE
WITH SAME TYPE
1.
2.
3.
TROUBLE SHOOTING GUIDE
The following instructions should solve any questions or problems which you may have. To find the cause of an operational fault,
plug the fire into the wall socket, turn on the on/off switch and turn the thermostat up to maximum.
Symptoms.
1.
a)
No heat and no light.
b) Check Batteries in remote control handset. (red light comes on briefly as you press the button)
c) Check appliance lead is securely fitted.
d) Check switch is on next to the cable inlet.
e) Check and replace fuse in the plug ( UK only)
f) Otherwise this will almost certainly mean that the fuse has tripped or the wall socket is faulty. Check that the wall socket
works by plugging in another electrical appliance. Is the fire on an extension lead? Heaters must not be used on extension
leads as most have their own cut out and are not rated for the power required.
g) If the problem still persists, then either the PCB, PSU, or remote control receiver is faulty.
2) The heat comes on but no light. The LED light souce may have failed or the PCB is faulty.These are not user replaceable
and should only be replaced by a qualified person.
3) Light comes on but no heat. Make sure the fire is turned on to the right setting and the thermostat is set at a high position.
4) “The thermostat is not working.” The thermostat works by monitoring the room temperature, it is either on or off, you do not
get 10% of the heat on number 1 and 60% on number 6. See (Controls, Thermostat).
5) Plug gets hot. It is nearly always the socket which is at fault. Check the fire in another socket, it will not get as warm. Stop
using the socket immediately and call an electrician. Many house fires are caused by faulty sockets overheating.
6) Flame effect is not working. The flame effect movement is controlled by a motor. It is possible that the motor or PCB has
failed. Neither the motor nor the PCB are user replaceable and should only be replaced by a qualified person.
7) Lights not working. The fire uses specialized mains electric powered LED’s. These are not user replaceable and should only
be replaced by a qualified person.
8) Noise from the fan. Unfortunately there is always some noise from the fan. We do our utmost to reduce this, but they will
never be silent.
9) Heater cuts out and blows cold air. First check that there is nothing blocking the air inlets at the top and bottom of the fire.
Also check that nothing is blocking the heater outlet grill. Otherwise there is a failure of the fan or heating element which will
require the services of a qualified electrician to investigate further. (Our recommendation is that if either the fan or element has
failed then both should be replaced together since failure of one invariably damages the other component).
Although your guarantee is with the retailer from whom you purchased the fire, should you still have any questions, please phone
us directly and we will inform you of your next course of action.
Guarantee.
Any fault, other than that caused by abnormal treatment, which occurs within twelve months of the date of purchase, will be
corrected without charge. This does not apply to lamp failures whose life, regrettably, we cannot predict. In the event of complaint,
please phone us for guidance, or contact your retailer. Should a repair be necessary,the appliance will need returning to the point
of purchase.