
SDT16 Family Installation and Configuration Guide
22
Chapter 1. Getting Started
Bullhorn Information Line
The Bullhorn Information Line is an automated attendant telephone system. It is typically used
when installing units in the field. The system identifies when the last data transmission (or test
packet) was received on your website account for a unit you specify.
Complete the following steps to use the Bullhorn Information Line:
1.
Call the Bullhorn Information Line at
512-249-4646
.
2.
Press
1
to access the packet log when prompted by the auto-attendant.
3.
Use your telephone keypad to enter the unit serial number when prompted by the auto-
attendant. If required, repeat this step to check another unit.
The unit serial number is included on the bar code label on the side of the unit. It is also
included on the label of the shipping carton.
Contacting Technical Support
If you need assistance with the installation or configuration, contact American Innovations (AI)
Technical Support in any of the following ways:
Table 1-1 How To Contact Technical Support
Telephone
:
512-249-3400
:
:
American Innovations, Ltd.
ATTN. FDD Technical Services
12211 Technology Blvd.
Austin, TX 78727
Fax
:
512-249-3444
Содержание SDT16 Family
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