Bull Escala EL260B, Инструкция по установке и эксплуатации

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Appendix A. Getting help and technical assistance
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Appendix A. Getting help and technical assistance
If you need help, service, or technical assistance or just more information about our
products, Bull provides a wide variety of sources to assist you. This appendix indicates
where to go for additional information about Bull and Bull products, what to do if you
experience a problem with your Bull Blade system, and who to call for service if necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the problem
yourself:
•
Check all cables to make sure that they are connected.
•
Check the power switches to make sure that the system is turned on.
• Use the troubleshooting information in your system documentation, and use the
diagnostic tools that come with your system.
•
Go to problem.
You can solve many problems without outside assistance by following the troubleshooting
procedures that are provided in your system and software documentation. Most systems,
operating systems, and programs come with information that contains troubleshooting
procedures and explanations of error messages and error codes. If you suspect a software
problem, refer to the appropriate software documentation.
If you have not been able to solve the problem yourself, contact your Bull Support
Representative.
Using the documentation
Information about your Bull Blade system and pre-installed software, if any, is available in
the documentation that comes with your system. The documentation can include printed
documents, online documents, readme files, and help files. See the troubleshooting
information in your system documentation for instructions for using the diagnostic
programs. The troubleshooting information or the diagnostic programs might tell you that
you need additional or updated device drivers or other software. Bull maintains pages on
the World Wide Web where you can get the latest technical information and download
device drivers and updates. To ac
and select your system.