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9 | Help with faults

BÜCHI Labortechnik AG

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Operation Manual SyncorePlus

Help with faults

9.1

Troubleshooting

Problem

Possible cause

Action

The display is black No power.

Establish an electrical con-
nection.

Check the fuse.

Display lights only
in part

Display unit is defect.

Contact BUCHI Customer
Service.

Instrument does
not heat up

Temperature is set too low.

Raise the temperature.

Heater is switched off.

Switch on the heater.

The heater is defect.

Contact BUCHI Customer
Service.

Temperature sensor is defect.

Contact BUCHI Customer
Service.

Instrument does
not rotate

The rotation speed is too low.

Move the Navigation con-
trol clockwise.

Automatic speed limit is active
caused by an unbalance.

Adjust the unbalance com-
pensation. See Chap-
ter 8.4 "Adjusting the un-
balance compensation",
page 40

The drive belt is torn.

Contact BUCHI Customer
Service.

The instrument is defect.

Contact BUCHI Customer
Service.

Heater cover is not
heated

The cover is not connected.

Connect the cover.

The temperature is set too
low.

Raise the temperature.

The heater is defect.

Contact BUCHI Customer
Service.

Buttons do not re-
act

The buttons are defect.

Contact BUCHI Customer
Service.

Noise

The vibration elements are
defect.

Check the vibration ele-
ments.

Contact BUCHI Customer
Service.

Vibration

The rotation speed is too high.

Reduce rotation speed.

Protection shield
does not keep the
upper position

The fixing screw is loose.

Tighten the fixing screw.

Содержание SyncorePlus

Страница 1: ...SyncorePlus Operation Manual 11594118 A en ...

Страница 2: ...ht to make changes to the manual as deemed necessary in the light of experi ence especially with respect to structure illustrations and technical details This manual is copyrighted Information from it may neither be reproduced distributed or used for com petitive purposes nor made available to third parties The manufacture of any component with the aid of this manual without prior written agreemen...

Страница 3: ...lification 10 2 6 Residual risks 11 2 6 1 Glass breakage 11 2 6 2 Faults during operation 11 2 6 3 Hot surfaces 11 2 6 4 Dangerous vapors 11 2 6 5 High internal pressure 12 2 6 6 Rotating parts 12 2 7 Personal protective equipment 12 2 8 Modifications 12 3 Product description 13 3 1 Description of function 13 3 2 Configuration 14 3 2 1 Front view 14 3 2 2 Rear view 15 3 2 3 Cover 16 3 3 Type plate...

Страница 4: ...on 29 6 3 Preparing a SPE configuration 32 6 3 1 Position SPE advanced valves 34 7 Operation 35 7 1 Operating the control panel 35 7 1 1 Layout of the control panel 35 7 1 2 Status panel 35 7 1 3 Setting the evaporation temperature 36 7 1 4 Setting the cooling water follow up time 36 7 2 Carrying out an evaporation with control system 36 7 3 Carrying out an evaporation without control system 37 7 ...

Страница 5: ...ctions 47 11 2 Spare parts and accessories 48 11 2 1 Racks 48 11 2 2 Cover 49 11 2 3 Flushback Module 49 11 2 4 Tubes 50 11 2 5 Gaskets 51 11 2 6 Condenser 52 11 2 7 Receiving flask 52 11 2 8 Sample preparation rack 52 11 2 9 Cocking lever 52 11 2 10Sleeves 53 11 2 11Accessories SPE configuration 53 11 2 12Sensors 55 11 2 13Tubing 55 11 2 14Tools 55 ...

Страница 6: ...om contact 1 1 Warning notices in this document Warning notices warn you of dangers that can occur when handling the device There are four danger levels each identifiable by the signal word used Signal word Meaning DANGER Indicates a danger with a high level of risk which could result in death or serious injury if not prevented WARNING Indicates a danger with a medium level of risk which could res...

Страница 7: ...k up Explanation Window Software Windows are marked up like this Tab Tabs are marked up like this Dialog Dialogs are marked up like this Button Buttons are marked up like this Field names Field names are marked up like this Menu Menu item Menus or menu items are marked up like this Status Status is marked up like this Signal Signals are marked up like this 1 3 Trademarks Product names and register...

Страница 8: ...ded Use of any kind other than that described in Chapter 2 1 Proper use page 8 and any application that does not comply with the technical specifications Chapter 3 5 Technical data page 17 constitutes use other than intended In particular the following applications are not permissible Use of the instrument in rooms which require ex protected instruments Use of samples which can explode or inflame ...

Страница 9: ...BÜCHI Labortechnik AG Safety 2 Operation Manual SyncorePlus 9 56 2 3 Location of warning signs on the product 4 Fig 1 Location of warning signs Symbol Meaning Hot surface Hand injuries ...

Страница 10: ...device may only be operated by suitably qualified laboratory staff These operating instructions are aimed at the following target groups Users Users are persons that meet the following criteria They have been instructed in the use of the device They are familiar with the contents of these operating instructions and the applica ble safety regulations and apply them They are able on the basis of the...

Страница 11: ...ngs in this manual serve to alert the user to these residual dangers 2 6 1 Glass breakage Broken glass can cause severe cuts Minor damage to the ground joints impairs the sealing effect and may therefore dimin ish suction capacity Handle the glass components carefully and do not drop them Always place the glassware in a suitable holder when they are not in use Always visually inspect glass compone...

Страница 12: ...t with the rotating parts At high speeds the heating fluid may be sprayed out by the rotation u Wear work overalls or protective clothing u Do not wear loose or baggy items of clothing such as scarves or neck ties u Tie up long hair u Do not wear jewelry such as necklaces or bracelets u At high speeds and or high temperatures use the additional protective arrange ments 2 7 Personal protective equi...

Страница 13: ...process is the evaporation and condensing of solvents under vac uum u The product is heated in the rack u The even rotation of the rack induces a vortex on the surface of each liquid sam ple ð By this vortex the evaporation surface is enlarged and therefore the evapo ration is accelerated ð This also constantly mixes the product which prevents localized overheating and delayed evaporation u The va...

Страница 14: ... 3 2 1 Front view 4 5 10 11 1 2 3 6 8 9 7 Fig 3 Front view 1 Protective cover 2 Heating base 3 Screws fixing cover 4 Connection cover 5 Venting slots 6 Crush protection 7 Unbalance compensation adjustment 8 Handle protective cover 9 On Off master switch 10 Control panel 11 Handle protective cover ...

Страница 15: ...r view 1 3 2 4 8 7 6 5 9 10 Fig 4 Rear view 1 Tap hole 2 Fuse 3 Mains power supply 4 Type plate Chapter 3 3 Type plate page 16 5 BUCHI standard communication port COM 6 BUCHI standard communication port COM 7 Cooling water valve marked CW 8 Reserve marked AV 9 Ventilation slots 10 Tap hole ...

Страница 16: ...g 5 Cover top 1 Sealing 2 Clamping nut 3 Connector cover 4 Vacuum connection 1 2 3 4 Fig 6 Cover bottom 1 Handle 2 Sealing disk 3 Screw cap 4 Support disk 3 3 Type plate The type plate identifies the instrument The type plate is located at the rear of the in strument See Chapter 3 2 2 Rear view page 15 ...

Страница 17: ...ends of the configuration of the purchase order Accessories are delivered as per the purchase order order confirmation and deliv ery note 3 5 Technical data 3 5 1 SyncorePlus SyncorePlus 100 V SyncorePlus 115 V SyncorePlus 230 V Dimensions W x D x H main unit 500 x 520 x 325 mm 500 x 520 x 325 mm 500 x 520 x 325 mm Weight main unit 30 kg 30 kg 30 kg Minimum clearance left right 150 mm 150 mm 150 m...

Страница 18: ...or indoor use only Max altitude above sea level 2000 m Ambient temperature 5 40 C Maximum relative humidity 80 for temperatures up to 31 C decreasing linearly to 50 relative hu midity at 40 C Storage temperature max 45 C 3 5 3 Materials Component Materials of construction Main unit St 1 4301 Protective shield PMMA Rack Aluminum anodized Vacuum connection Aluminum with PFA coating Glass in vacuum c...

Страница 19: ... glass components for damage u Damage that has occurred in transit should be reported to the carrier u Keep packaging for future transportation 4 2 Storage u Make sure that the ambient conditions are complied with see Chapter 3 5 Tech nical data page 17 u Wherever possible store the device in its original packaging u After storage check the device all glass components seals and tubing for dam age ...

Страница 20: ...samples Do not place loose papers or cloths below or to the sides of the instrument as these could impede the air circulation if drawn in Do not place the instrument near vibration sensitive devices Make sure that cables tubes can be routed safely Own mains outlet socket 5 3 Establishing electrical connections NOTE Observe the legal requirements when connecting the instrument to the power supply 4...

Страница 21: ... the type plate u Make sure that all connected devices are earthed u Plug the power cable into the connection on the instrument See Chapter 3 2 Configuration page 14 u Plug the mains plug into the mains outlet socket 5 4 Securing against earthquakes NOTE 4 Eye screw M10 x 10 4 Screw in depth 10 mm NOTE Choose the tap hole according to your installation Position tap hole see Chapter 3 2 Configurati...

Страница 22: ... support rod to the instrument u Attach the cross sleeve to the support rod Use the marked area u Attach the support rod to the condenser u Attach the condenser to the cross sleeve u Attach the vacuum adapter to the condenser with the clamp u Attach the receiving vessel to the vacuum adapter with a ball joint clamp ...

Страница 23: ...ach the coolant hoses in place with a hose clip u Attach the prepared coolant hoses onto the condenser 5 6 3 Connecting the vacuum pump to the condenser u Install the vacuum hose onto the hose nipple u Attach the prepared vacuum hose onto the condenser 5 6 4 Connecting the vacuum hose for the heater cover u Attach the vacuum hose from the heater cover to the vacuum adapter ...

Страница 24: ...ture sensor Incl cap nut seal GL14 Measures the vapor temperature inside the sys tem Meant to be used with the Interface I 300 I 300 Pro 11060707 AutoDest sensor Incl cap nut seal GL14 For automatic distillation Measures temperature of cooling media and the vapor temperature Vac uum is adjusted according to cooling capacity of condenser Meant to be used with the Interface I 300 I 300 Pro and glass...

Страница 25: ...uration only u Assemble the waste bottle u Attach the support rod onto the waste bottle u Secure the support rod in place with the nut NOTICE Push the hose 3 cm in the waste bot tle u Attach the waste line to the waste bottle u Attach the cross sleeve to the support rod u Attach the waste vessel to the support rod ...

Страница 26: ...5 Installation BÜCHI Labortechnik AG 26 56 Operation Manual SyncorePlus u Attach the waste tube onto the waste bottle u Attach the waste tube onto the condenser ...

Страница 27: ...g the instrument for a configuration 6 1 Preparing a Polyvap configuration u Make sure that the surface of the heater base is clean u Put the rack on the heater base u Make sure that there are no spaces between rack and heater base u Secure the rack in place with the screws on both sides u Fill water into the rack ...

Страница 28: ... Manual SyncorePlus u Attach the vacuum hose to the heater cover u Put the heater cover on the instrument u Connect the heater cover to the instrument u If using a rack with 24 or more positions place a spring in each hole u Put the sample tubes in the rack u Close the protective cover ...

Страница 29: ... the heater cover on the rack NOTICE Do not tighten the knurl nuts too much u Tighten the knurl nuts with your hand 6 2 Preparing an Analyst configuration u Make sure that the surface of the heater base is clean u Put the rack on the heater base u Make sure that there are no spaces between rack and heater base ...

Страница 30: ...ure the rack in place with the screws on both sides u Install the condenser tubes onto the rack u Attach the condenser tubes in place with a hose clip u If appendix is less than 3 mL insert sealing u Fill water into the rack u Attach the vacuum hose to the heater cover u Put the heater cover on the instrument ...

Страница 31: ... 6 Operation Manual SyncorePlus 31 56 u Connect the heater cover to the instrument u Put the sample tubes in the rack u Close the protective cover u Put the heater cover on the rack NOTICE Do not tighten the knurl nuts too much u Tighten the knurl nuts with your hand ...

Страница 32: ...ual SyncorePlus 6 3 Preparing a SPE configuration u Make sure that the surface of the heater base is clean u Put the rack on the heater base u Make sure that there are no spaces between rack and heater base u Secure the rack in place with the screws on both sides u Fill water into the rack ...

Страница 33: ...tion 6 Operation Manual SyncorePlus 33 56 u Attach the vacuum hose to the heater cover u Connect the heater cover to the instrument u Put the cover on the instrument u Put the sample tubes in the rack u Close the protective cover u Put the heater cover on the rack ...

Страница 34: ...ual SyncorePlus NOTICE Do not tighten the knurl nuts too much u Tighten the knurl nuts with your hand u Attach the waste line to the valve u Prepare the sample according to your needs 6 3 1 Position SPE advanced valves Elute The sample flows in the tube Stop Waste Sample flows in the waste ...

Страница 35: ... and heater base 2 Actual temperature heater cover 3 According to the current operation Set temperature heater base 4 Actual temperature heater base 5 Status panel See Chapter 7 1 2 Status panel page 35 6 According to the current operation Rotation speed Error code See Chapter 9 2 Error messages page 43 7 Button STOP 8 Icon Lock 9 Navigation control 10 Button SET 7 1 2 Status panel The status pane...

Страница 36: ...s OK and Setting u Turn the navigation control to the temperature according to the requirements u Tap the button SET u Turn the navigation control to the offset value according to the requirements u Tap the button SET ð The offset temperature is changed ð The temperature is set 7 1 4 Setting the cooling water follow up time NOTE After 1 minute without using the control panel the instrument returns...

Страница 37: ... 7 3 1 Preparing the instrument Precondition R All commissioning operations have been completed See Chapter 5 Installation page 20 u Set the On Off master switch to On 7 3 2 Starting an evaporation NOTE To reduce processing time preheat the instrument NOTE If you want to use rotation make sure that the status box does not show the status locked u Prepare the configuration See Chapter 6 Preparing t...

Страница 38: ...n speed according to the requirements ð The instrument is rotating 7 3 3 Ending an evaporation u Tap the button STOP ð The instrument stops heating ð The instrument stops the rotation u Switch off the connected chiller or close the water tap 7 3 4 Shutting down the instrument u Set the On Off master switch to Off ...

Страница 39: ...asive cleaning material 4 Make sure that the cleaning agent meets the requirements of the safety data sheets for the chemicals used 4 Make sure that the cleaning agent is compatible with the materials used See Chapter 3 5 Technical data page 17 4 If you have any further questions contact BUCHI Customer Service NOTE Lock the instrument before carrying out any regular maintenance work See Chap ter 8...

Страница 40: ...te into a pre defined position u Press the button STOP 5 seconds ð The heating plate moves to a pre defined position ð The heating plate is locked Retrieving the heating plate from a pre defined position u Press the button STOP ð The heating plate is unlocked 8 4 Adjusting the unbalance compensation The unbalance compensation is used to change the distance of a balancing weight from the horizontal...

Страница 41: ...he tool u Retrieve the heating plate from the pre de fined stopping position See Chapter 8 3 Mov ing and retrieving the heating plate into a pre defined position page 40 8 5 Testing the vortex movement u Prepare the configuration See Chapter 6 Preparing the instrument for a configu ration page 27 u Turn the navigation control to the rotation speed according to the requirements u Make sure that the...

Страница 42: ...gation con trol clockwise Automatic speed limit is active caused by an unbalance u Adjust the unbalance com pensation See Chap ter 8 4 Adjusting the un balance compensation page 40 The drive belt is torn u Contact BUCHI Customer Service The instrument is defect u Contact BUCHI Customer Service Heater cover is not heated The cover is not connected u Connect the cover The temperature is set too low ...

Страница 43: ...issing u Check fan for pollution u Restart the instrument u Contact BUCHI Customer Service 953 The rise of the heater base tem perature during 15 sec is higher than expected u Check rack u Check thermal connection to the heater 975 The fault signal from the valve driver is still active after 5 resets of the driver u Restart the instrument u Contact BUCHI Customer Service 976 Heater was switched on...

Страница 44: ...omer Service 986 No sensor connection bit from AD converter set during 1 sec u Restart the instrument u Contact BUCHI Customer Service 987 Temperature of Cover for more than 3 sec above 80 C u Check Cover connection u Restart the instrument u Contact BUCHI Customer Service 988 Temperature of Base for more than 3 sec above 120 C u Replace the defective parts u Restart the instrument u Contact BUCHI...

Страница 45: ...off the device u Disconnect the power supply cable from the device u Set the On Off master switch to Off u Disconnect the power supply cable from the device u Unscrew the fuse carrier 2 ð Make sure the O ring on the fuse carrier is not damaged u Replace the defective fuse 1 u Screw in the fuse carrier u Connect the power supply cable u If the fuse brakes repeatedly contact the Contact BUCHI Custom...

Страница 46: ...bing and communication cables from the device 10 2 Disposal The operator is responsible for proper disposal of the instrument u When disposing of equipment observe the local regulations and statutory require ments regarding waste disposal u When disposing observe the disposal regulations of the materials used Materials used see Chapter 3 5 Technical data page 17 10 3 Returning the instrument Befor...

Страница 47: ...11 Appendix 11 1 Schematics 11 1 1 Cooling Chiller 10 C Secondery condenser Primery condenser Flushback modul Analyst rack 70 C 15 16 C 12 13 C 10 C 10 C 14 15 C 11 1 2 Communication connections Recirculating Chiller SncorePlus Vacuum Pump Vacu Box StatusLight Interface ...

Страница 48: ...ack R 6 Analyst with residual volume cooling For a maximum working volume of up to 6 x 250 mL without glass tubes 047777 EasyFill Rack R 12 Analyst with residual volume cooling For a maximum working volume of up to 12 x 120 mL without glass tubes 046000 Polyvap racks Order no Image Crystal Rack R 4 For working volumes of up to 4 x 500 mL 047790 Crystal Rack R 6 For working volumes of up to 6 x 250...

Страница 49: ...038246 Vacuum Cover R 12 with PTFE sealing disks Actively heated vacuum cover with individual sample connection 040910 Vacuum Cover R 24 with PE sealing disks Actively heated vacuum cover with individual sample connection 040920 Vacuum Cover R 48 with PE sealing disks Actively heated vacuum cover with individual sample connection 042850 Vacuum Cover R 96 with PE sealing disks Actively heated vacuu...

Страница 50: ... Analyst residual volume 1 0 mL Working volume up to 250 mL 038575 Set of 6 graduated glass tubes for Crystal rack R 6 Analyst residual volume 0 3 mL Working volume up to 250 mL 038168 Set of 12 graduated glass tubes for EasyFill rack R 12 Analyst residual volume 3 0 mL Working volume up to 120 mL 046070 Set of 12 graduated glass tubes for EasyFill rack R 12 Analyst residual volume 1 0 mL Working ...

Страница 51: ... 6 Polyvap Working volume up to 250 mL 038486 Set of 12 glass tubes for EasyFill Rack R 12 Polyvap Working volume up to 120 mL 040907 Set of 24 glass tubes for EasyFill Rack R 24 Polyvap Total volume 55 mL 25 x 150 mm d x h 038469 Set of 72 glass tubes for EasyFill Rack R 24 PSE ASE Total volume 60 mL 27 x 135 mm d x h 049535 Set of 100 standard test tubes for EasyFill Rack R 48 Total volume 34 mL...

Страница 52: ...ted receiving flask 3000 mL with internal cooling loop open 11061399 11 2 7 Receiving flask Order no Glass BJ35 20 1000 mL P G 020728 Glass BJ35 20 2000 mL P G 025265 11 2 8 Sample preparation rack Order no Image Sample preparation rack R 4 metal rack 4 posi tions 040075 Sample preparation rack R 6 metal rack 6 posi tions 040076 Sample preparation rack R 12 metal rack 12 po sitions 040077 11 2 9 C...

Страница 53: ...ormat 12 with 2 way valve 051440 SPE Basic Cover format 12 with 2 way valve 051438 SPE Basic Module format 24 with 2 way valve 051463 SPE Basic Cover format 24 with 2 way valve 051439 SPE Advanced Module format 6 with 3 way valve and waste vessel 11055465 SPE Advanced Cover format 6 with 3 way valve and waste vessel 11055466 SPE Advanced Module format 12 with 3 way valve and waste vessel 051164 SP...

Страница 54: ...ssel 051444 FEP tube waste condenser including GL 14 caps and seals 051467 Three way stopcock 051163 Set comprising of 12 SPE three way stopcocks 051457 Set of 4 FEP tube clips For bundle the hoses 051458 Set of 12 FEP elution tubes Use between 3 way tap and waste vessel 051492 Support for the three way stopcocks 051493 1 Set fittings 3 2 25 units Use for attaching the hoses to the 3 way tap and t...

Страница 55: ...mperature of cooling media and the vapor temperature Vacuum is adjusted according to cooling capacity of condenser Meant to be used with the Interface I 300 I 300 Pro and glass assembly V HP or S 11059225 11 2 13 Tubing Order no Ribbed PFA vacuum hose 600 mm Spiral vacuum tube 600 mm with SVL22 connectors 049634 Set of 2 PTFE sealings SVL22 Set consisting of 2 PTFE sealing rings SVL22 for the vacu...

Страница 56: ...cn zh India BUCHI India Private Ltd IN Mumbai 400 055 T 91 22 667 75400 F 91 22 667 18986 india buchi com www buchi com in en Indonesia PT BUCHI Indonesia ID Tangerang 15321 T 62 21 537 62 16 F 62 21 537 62 17 indonesia buchi com www buchi com id in Japan Nihon BUCHI K K JP Tokyo 110 0008 T 81 3 3821 4777 F 81 3 3821 4555 nihon buchi com www buchi com jp ja Korea BUCHI Korea Inc KR Seoul 153 782 T...

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