8 Troubleshooting
90
B-90
Operation Manual, Version B
Table 8-2: Malfunctions and their remedy (cont.)
Spray head blocked
Product is too concentrated
Use a lower sample concentration
Change to a bigger spray cap / mesh
Clean the spray head and spray cap
Product drips in spray cylinder
No spray flow
Turn on spray
Insufficient spray flow
Inspect inside gas pressure
(20-50 mbar) and gas supply
Deposits on the spray cylinder
Spray head is not clean
Completely dismantle the spray head
and clean with water
Spray head is defective (bent PEEK
tubing, washer or mesh)
Replace spray cap or defective
element
Product will not dry
Increase inlet temperature
Inlet temperature is above the
melting point of the product
Reduce inlet temperature
Product related deposits
No action possible
Irregular or pulsed spraying
Leaks in the spray head
Check seal in the spray head and
replace if necessary
Deposits in the particle collector
Product too moist
Increase inlet temperature to dry the
product
Increase residence time of product in
drying cylinders
Increase gas flow rate to increase
the energy input for drying
Inlet temperature falls
Heating is switched off
Switch on heating
Heater plug is unplugged
Insert heater plug
Outlet temperature falls
No heating
Follow measures under “Fall of entry
temperature”
Spraying too powerful
Reduce production rate of spray
Outlet temperature rises
System has not reached stationary
temperature conditions
Warm up the system with hot drying
gas for about 30 minutes.
Spray head blocked
Clean the spray head
Feed tubing not dipped into sample
solution
Dip feed tubing into product
Change of concentration in sample
solution
Agitate product (magnetic stirrer) to
obtain uniform concentration
No feed of product
Switch on peristaltic pump
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