TROUBLESHOOTING
109
9
TROUBLESHOOTING GUIDE
Problem
Suggestions
Reading
:
Not possible to read the
target barcode (always
returns No Read) or the
Auto Setup procedure
Fails.
Check synchronization of reading pulse with object to read:
Is the scan line correctly positioned?
Place barcode in the center of scan line and run Test mode
(selectable by Genius™ as an Operating Mode). If you still have
trouble, check the following:
Is the reading distance within that allowed (see reading
diagrams)?
Is the scanner correctly focused?
Is the Tilt angle too large?
Is the Skew angle less than 15° (direct reflection)?
Choose the Code Definition branch and enable different
Code Symbologies (except Pharmacode). Length = Min
and Max (variable).
Is the Bar Code quality sufficient?
If you had no success, try to perform the test using the
BARCODE TEST CHART included with the product.
Communication
:
Device is not
transmitting anything to
the host
Is the serial cable connected?
Is the correct wiring respected?
Are serial host settings equivalent to the serial device
setting?
If using CBX, be sure the RS485 termination switch is
positioned to OFF.
Communication
:
Data transferred to the
host are incorrect,
corrupted or incomplete
In the Genius™ program select the Data Communication
Settings/Data Format/Standard Parameters branch and
check the Header, Separators, and Terminator values
Also check the Code Field Length and Fill Character values.
Are the COM port parameters correctly assigned?
Communication
:
Always returns the
Reader Failure
Character (<BEL> char
as default)
Contact your local Datalogic office or Datalogic Partner or
ARC, because either a Motor or Laser failure has occurred.
Note the exact model and Serial Number of the device.
How do I obtain my
units’ serial
numbers?
The device’s serial number is printed on a label that is affixed
to the body of the reader.
Serial numbers consist of 9 characters: one letter, 2
numbers, and another letter followed by 5 numbers.
Содержание BSR00034
Страница 1: ...DS4800 Reference Manual BSR idware GmbH Jakob Haringer Str 3 A 5020 Salzburg Web www bsr at...
Страница 5: ...v INDEX 115...
Страница 27: ...RAPID CONFIGURATION 13 1 b Operating mode selection and definition c Digital Outputs configuration...
Страница 51: ...INSTALLATION 37 3 Figure 20 Positioning with U Shape Mounting Bracket Pitch Skew 0 15 45 45 15 alignment marks...
Страница 63: ...CBX ELECTRICAL CONNECTIONS 49 4 Figure 33 ID NET Network Connections with isolated power blocks...
Страница 64: ...DS4800 REFERENCE MANUAL 50 4 Figure 34 ID NET Network Connections with Common Power Branch Network...
Страница 65: ...CBX ELECTRICAL CONNECTIONS 51 4 Figure 35 ID NET Network Connections with Common Power Star Network...
Страница 78: ...DS4800 REFERENCE MANUAL 64 5 Figure 55 DS4800 Multidrop Connection to a Multiplexer...
Страница 81: ...25 PIN CABLE ELECTRICAL CONNECTIONS 67 5 Figure 57 ID NET Network Connections with isolated power blocks...
Страница 82: ...DS4800 REFERENCE MANUAL 68 5 Figure 58 ID NET Network Connections with Common Power Branch Network...
Страница 83: ...25 PIN CABLE ELECTRICAL CONNECTIONS 69 5 Figure 59 ID NET Network Connections with Common Power Star Network...
Страница 133: ...www automation datalogic com...