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If You Are Having Difficulty with Your Machine
> Paper Handling and Printing
Problems
Paper Handling and Printing Problems
Printing Difficulties
Difficulties
Suggestions
No printout
Check that the correct printer driver has been installed and selected.
Check to see if the machine's display is showing an error message.
See
Related Information
:
Error and Maintenance Messages
.
Check that the machine is online:
•
Windows Vista
®
and Windows Server
®
2008
Click
/
Start
>
Control Panel
>
Hardware and Sound
>
Printers
. Right-
click
Brother MFC-XXXX Printer
(where XXXX is your model name). Make
sure
Use Printer Online
is not listed. If it is listed, click this option to set the
driver Online.
•
Windows
®
7 and Windows Server
®
2008 R2
Click
/
Start
>
Devices and Printers
. Right-click
Brother MFC-XXXX
Printer
(where XXXX is your model name) and click
See what's printing
.
Click
Printer
in the menu bar. Make sure
Use Printer Offline
is not selected.
•
Windows
®
8
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click
Settings
>
Control Panel
. In the
Hardware and Sound
group, click
View devices and printers
. Right-click the
Brother MFC-XXXX
Printer
(where XXXX is your model name). Click
See what's printing
. If
printer driver options appear, select your printer driver. Click
Printer
in the
menu bar and make sure
Use Printer Offline
is not selected.
•
Windows
®
10
Click
>
All apps
>
Windows System
>
Control Panel
. In the
Hardware
and Sound
group, click
View devices and printers
. Right-click the
Brother
MFC-XXXX Printer
(where XXXX is your model name). Click
See what’s
printing
. If printer driver options appear, select your printer driver. Click
Printer
in the menu bar and make sure
Use Printer Offline
is not selected.
•
Windows Server
®
2012
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click
Settings
>
Control Panel
. In the
Hardware
group, click
View devices and printers
. Right-click the
Brother MFC-XXXX Printer
(where XXXX is your model name). Click
See what's printing
. If printer driver
options appear, select your printer driver. Click
Printer
in the menu bar and
make sure
Use Printer Offline
is not selected.
•
Windows Server
®
2012 R2
Click
Control Panel
on the
Start
screen. In the
Hardware
group, click
View
devices and printers
. Right-click the
Brother MFC-XXXX Printer
(where
XXXX is your model name). Click
See what’s printing
. If printer driver
options appear, select your printer driver. Click
Printer
in the menu bar and
make sure
Use Printer Offline
is not selected.
One or more ink cartridges have reached the end of their life.
See
Related Information
:
Replace the Ink Cartridges
.
If old, unprinted data remains in the printer driver spooler, it will prevent new print
jobs from printing. Open the printer icon and delete all data as follows:
•
Windows Vista
®
and Windows Server
®
2008
Click
/
Start
>
Control Panel
>
Hardware and Sound
>
Printers
.
•
Windows
®
7 and Windows Server
®
2008 R2
659
Содержание MFC-J5330DW
Страница 25: ... Use the Ledger Copy Shortcuts Error and Maintenance Messages 18 ...
Страница 27: ...Related Information Touchscreen LCD Overview 20 ...
Страница 32: ...Related Information Introduction to Your Brother Machine 25 ...
Страница 37: ...Home Paper Handling Paper Handling Load Paper Load Documents 30 ...
Страница 44: ... Choose the Right Print Media Change the Paper Size and Paper Type 37 ...
Страница 60: ...Related Information Load Paper About Envelopes Choose the Right Print Media Error and Maintenance Messages 53 ...
Страница 64: ...Related Information Load Paper About Envelopes Choose the Right Print Media Error and Maintenance Messages 57 ...
Страница 174: ...Related Information Set up a Scan to Network Profile 167 ...
Страница 190: ...Related Information Scan Using the Scan Button on Your Brother Machine 183 ...
Страница 256: ... TWAIN Driver Settings Macintosh 249 ...
Страница 281: ... Important Note 274 ...
Страница 294: ...Related Information Send a Fax Fax Options 287 ...
Страница 300: ... Set up Groups for Broadcasting Enter Text on Your Brother Machine 293 ...
Страница 329: ...Related Information Memory Receive Options 322 ...
Страница 355: ...Related Information Store Fax Numbers Dial Access Codes and Credit Card Numbers Set up Groups for Broadcasting 348 ...
Страница 359: ...Related Information Store Fax Numbers 352 ...
Страница 361: ... Store Address Book Numbers 354 ...
Страница 389: ... Set the Machine to Power Off Automatically 382 ...
Страница 390: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Macintosh 383 ...
Страница 434: ...Related Information Additional Methods of Configuring Your Brother Machine for a Wireless Network 427 ...
Страница 440: ...Related Information Configure Your Wi Fi Direct Network Wi Fi Direct Network Configuration Overview 433 ...
Страница 445: ... Wi Fi Direct Network Configuration Overview 438 ...
Страница 454: ...Related Information Configure Your Brother Machine for Email or I Fax 447 ...
Страница 540: ...Related Information Set Up Brother Web Connect 533 ...
Страница 544: ...Related Information Set Up Brother Web Connect 537 ...
Страница 569: ...Related Information Outline Scan and Copy or Cut Parts of Your Documents Using Brother Web Connect 562 ...
Страница 571: ...Related Information Outline Scan and Copy or Cut Parts of Your Documents Using Brother Web Connect 564 ...
Страница 579: ...4 Press OK The machine scans the document Related Information NotePrint and NoteScan 572 ...
Страница 689: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 682 ...
Страница 705: ... Clean the Print Head from Your Brother Machine 698 ...
Страница 819: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine 812 ...
Страница 830: ...USA CAN Version 0 ...