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Error and Maintenance Messages
The most common error and maintenance messages are shown in the table. To see more
detailed information, read the
Online User's Guide
.
You can correct most errors and perform routine maintenance yourself. If you need more tips, go
to your model's
FAQs & Troubleshooting
page on the Brother Solutions Center at http://
Error Message
Action
Absorber NearFull
The ink absorber box or flushing box must be replaced soon. Contact
Brother customer service or your local Brother dealer.
B&W Print Only
Replace Ink
One or more of the colour ink cartridges have reached the end of their
lives.
Replace the ink cartridges.
For more information, see the
Online User's Guide
:
Replace the Ink
Cartridges
.
The machine will stop all print operations and you will not be able to
use the machine until you change to a new ink cartridge in the
following cases:
• If you unplug the machine or take out the ink cartridge.
• (Windows
®
) If you select
Slow Drying Paper
in the
Basic
tab of
the printer driver.
(Macintosh) If you select
Slow Drying Paper
in the
Print Settings
drop-down list of the printer driver.
Cannot Detect
Take out the new ink cartridge and reinstall it slowly and firmly until it
latches.
For more information, see the
Online User's Guide
:
Replace the Ink
Cartridges
.
Remove the used ink cartridge and install a new one.
Replace the cartridge with a Brother Original ink cartridge. If the error
message remains, contact Brother customer service or your local
Brother dealer.
Slowly turn the ink cartridge so that the ink supply port is pointing
downward, and then reinstall the cartridge.
Check the model numbers of the ink cartridges and install the correct
ink cartridges.
See
Related Information
:
Supply Specifications
at the end of this
section.
Cannot Detect Ink
Replace the cartridge with a Brother Original ink cartridge. If the error
message remains, contact Brother customer service or your local
Brother dealer.
B
Troubleshooting
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