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Confidential
3.7
Software Setting Troubleshooting
The end user can solve problems pertaining to software, for instance, print cannot be made
from a computer although test print and Printer Settings print can be made from the machine,
by following the User Check items. If the same problem occurs, follow each procedure in the
order of the number described in the Step column in the tables below.
3.7.1 Cannot print data
*
Check the product ID on a Macintosh as follows:
(1) Select the "About This Mac" from the "Apple" menu.
(2) Press the "More Info..." button in the "About This Mac" dialogue box.
(3) Select the "USB" at the bottom of "Hardware" in left side "Content".
(4) Select the "MFC-XXXX" or "FAX-XXXX" in the "USB Device Tree".
(5) Check the "Product ID" under "MFC-XXXX" or "FAX-XXXX".
Product ID (hexadecimal)
• FAX-2840
: 02A3h
• FAX-2950
: 02A7h
• FAX-2845
: 02A4h
• MFC-7290 : 02A8h
• MFC-7240 : 02A5h
• FAX-2890
: 02AAh
• FAX-2940
: 02A6h
• FAX-2990
: 02ABh
<User Check>
- Check that the USB cable or LAN cable is not damaged.
- Check that the correct machine is selected if you have an interface switching device.
- Check the descriptions on the software setting in the User's Guide.
- Reset the machine back to its default printer settings. (Refer to the following operations.)
Step
Cause
Remedy
1
Machine connection
For Macintosh, check the product ID*.
When it is wrong, install the firmware.
2
Main PCB failure
Replace the main PCB ASSY.
Содержание FAX-2950
Страница 20: ...Confidential CHAPTER 1 SPECIFICATIONS ...
Страница 35: ...Confidential CHAPTER 2 TROUBLESHOOTING ...
Страница 45: ...2 8 Confidential 2 2 2 Scanning part Fig 2 4 ...
Страница 122: ...Confidential CHAPTER 3 DISASSEMBLY REASSEMBLY ...
Страница 130: ...3 6 Confidential 5 LUBRICATION There are no applicable parts for lubrication ...
Страница 136: ...3 12 Confidential 3 New toner sensor PCB ASSY New toner sensor PCB ASSY Main PCB ASSY Guide ...
Страница 140: ...3 16 Confidential 8 Main fan High voltage power supply PCB ASSY Guide Main fan Tape Hole of guide Hole of guide ...
Страница 143: ...3 19 Confidential 12 Speaker unit Guide Speaker harness Guide Guides Guides Speaker unit Main PCB ASSY ...
Страница 153: ...3 29 Confidential 9 3 Cord hook 1 Turn the two cord hooks and then remove them from the machine Fig 3 12 Cord hooks ...
Страница 204: ...Confidential CHAPTER 4 ADJUSTMENTS AND UPDATING SETTINGS AS REQUIRED AFTER PARTS REPLACEMENT ...
Страница 217: ...Confidential CHAPTER 5 SERVICE FUNCTIONS ...
Страница 224: ...5 5 Confidential Black and white color scanning Fig 5 1 ...
Страница 263: ...Confidential CHAPTER 6 WIRING DIAGRAM ...
Страница 266: ...Confidential CHAPTER 7 PERIODICAL MAINTENANCE ...
Страница 267: ...Confidential CHAPTER 7 PERIODICAL MAINTENANCE CONTENTS 1 PERIODICAL REPLACEMENT PARTS 7 1 ...
Страница 268: ...7 1 Confidential 1 PERIODICAL REPLACEMENT PARTS There are no parts to be replaced periodically ...
Страница 269: ...Confidential APPENDIX 1 SERIAL NUMBERING SYSTEM ...
Страница 273: ...Confidential APPENDIX 3 INSTALLING MAINTENANCE DRIVER ...
Страница 275: ...Confidential APPENDIX 4 HOW TO MAKE PROTECTIVE MATERIAL FOR DRUM UNIT ...