Home > Troubleshooting
Troubleshooting
Use this section to resolve typical problems you may encounter when using your Brother machine. You can
correct most problems yourself.
IMPORTANT
For technical help, you must call Brother customer service or your local Brother dealer.
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
If you need additional help, go to the Brother Solutions Center at
.
First, check the following:
•
The machine's power cord is connected correctly and the machine's power is on. See the
Quick Setup Guide
.
•
All of the protective materials have been removed. See the
Quick Setup Guide
.
•
Paper is loaded correctly in the paper tray.
•
The interface cables are securely connected to the machine and the computer, or the wireless connection is
set up on both the machine and your computer.
•
Error and maintenance messages
If you did not solve the problem with the checks, identify the problem and then see
Related Information
.
Related Information
•
Error and Maintenance Messages
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Страница 16: ...Related Information Introduction to Your Brother Machine 9 ...
Страница 22: ...6 Press Med 7 Press Related Information Introduction to Your Brother Machine 15 ...
Страница 24: ...Related Information Introduction to Your Brother Machine 17 ...
Страница 27: ...Related Information Introduction to Your Brother Machine Uninstall the Brother Software and Drivers Windows 20 ...
Страница 52: ...4 Adjust the paper guides to fit the width of your document Related Information Load Documents 45 ...
Страница 59: ...Related Information Print from Your Computer Windows Print Settings Windows 52 ...
Страница 70: ... Create or Delete Your Print Profile Windows Print Settings Windows 63 ...
Страница 83: ...j Click Print Related Information Print from Your Computer Macintosh Print Options Macintosh 76 ...
Страница 88: ... Printing Problems 81 ...
Страница 137: ...Related Information Web Services for Scanning on Your Network Windows Vista SP2 or greater Windows 7 and Windows 8 130 ...
Страница 188: ...Related Information Scan Using Windows Photo Gallery or Windows Fax and Scan 181 ...
Страница 204: ... TWAIN Driver Settings Macintosh 197 ...
Страница 238: ...Home Fax Receive a Fax Receive a Fax Receive Mode Settings Memory Receive Remote Fax Options Remote Fax Retrieval 231 ...
Страница 290: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Macintosh 283 ...
Страница 310: ...Related Information Run Brother s PC FAX Receive on Your Computer Windows 303 ...
Страница 349: ... Configure Your Wi Fi Direct Network Manually 342 ...
Страница 358: ...351 ...
Страница 373: ...8 Press Fax Start Related Information Relay Broadcast How to Enter Text on Your Brother Machine 366 ...
Страница 398: ...Home Security Security Lock the Machine Settings Network Security Features 391 ...
Страница 469: ...Related Information Configure an IPsec Template Using Web Based Management 462 ...
Страница 477: ...470 ...
Страница 508: ...Related Information ControlCenter4 Windows 501 ...
Страница 531: ...5 Put the paper tray firmly back in the machine Related Information Paper Jams 524 ...
Страница 533: ...5 Close the fuser cover 6 Close the back cover until it locks in the closed position Related Information Paper Jams 526 ...
Страница 538: ...Related Information Paper Jams 531 ...
Страница 575: ... Clean the Corona Wire Clean the Drum Unit Clean the Paper Pick up Rollers 568 ...
Страница 579: ...5 Close the front cover of the machine Related Information Clean the Machine Error and Maintenance Messages 572 ...
Страница 584: ...Related Information Clean the Machine Printing Problems 577 ...
Страница 666: ...Home Appendix Appendix Specifications How to Enter Text on Your Brother Machine Supplies Accessories 659 ...
Страница 685: ...X Xmit Report Transmission Verification Report Home Glossary 678 ...