Home > Troubleshooting
Troubleshooting
If you think there is a problem with your machine, first check each of the items below, then try to identify the
problem, and follow our troubleshooting tips.
You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the
latest FAQs and troubleshooting tips.
Visit us at
.
Click
FAQs & Troubleshooting
and search for your model name.
First, check the following:
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The machine's power cord is connected correctly and the machine's power is on.
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All of the machine's orange protective parts have been removed.
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The ink cartridges are installed correctly.
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The Scanner Cover and the Jam Clear Cover are fully closed.
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Paper is inserted correctly in the paper tray.
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The interface cables are securely connected to the machine and the computer, or the wireless connection is
set up on both the machine and your computer.
•
(For network models) The access point (for wireless), router, or hub is turned on and its link button is blinking.
•
The machine's LCD is displaying messages.
If you did not solve the problem with the checks, identify the problem and then see
Related Information
.
Related Information
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Error and Maintenance Messages
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If You Are Having Difficulty with Your Machine
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Paper Handling and Printing Problems
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Страница 1: ...Online User s Guide DCP J785DW MFC J985DW 2016 Brother Industries Ltd All rights reserved ...
Страница 28: ...Home Paper Handling Paper Handling Load Paper Load Documents 22 ...
Страница 40: ... Choose the Right Print Media Change the Paper Size and Paper Type 34 ...
Страница 43: ... Paper Handling and Printing Problems 37 ...
Страница 55: ... Load Envelopes in the Paper Tray Load Paper in the Manual Feed Slot 49 ...
Страница 62: ... Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 56 ...
Страница 64: ... Other Problems 58 ...
Страница 66: ...Home Print Print Print from Your Computer Windows Print from Your Computer Macintosh 60 ...
Страница 88: ... Change the Default Print Settings Windows 82 ...
Страница 105: ...Related Information Scan Using the Scan Button on Your Brother Machine 99 ...
Страница 107: ...Related Information Scan Using the Scan Button on Your Brother Machine 101 ...
Страница 112: ...Related Information Save Scanned Data to a Memory Card or USB Flash Drive 106 ...
Страница 114: ...Related Information Scan Using the Scan Button on Your Brother Machine 108 ...
Страница 167: ...Related Information Scan from Your Computer Windows WIA Driver Settings Windows 161 ...
Страница 197: ...Related Information Copy Page Layout Options for Copies 191 ...
Страница 199: ...Option Description Poster 3x3 Using the scanner glass Related Information Make Page Layout Copies N in 1 or Poster 193 ...
Страница 200: ...Home Copy 2 sided Copy 2 sided Copy Copy on Both Sides of the Paper 1 sided to 2 sided 2 sided to 2 sided 194 ...
Страница 216: ... Enter Text on Your Brother Machine 210 ...
Страница 295: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Macintosh 289 ...
Страница 299: ...Related Information PC FAX Overview Windows 293 ...
Страница 371: ...Home Network Advanced Network Features Advanced Network Features Print the Network Configuration Report 365 ...
Страница 378: ...Home Security Security Lock the Machine Settings 372 ...
Страница 387: ...Related Information Mobile Web Connect 381 ...
Страница 402: ...Related Information ControlCenter4 Windows 396 ...
Страница 461: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 455 ...
Страница 471: ...Related Information Clean Your Brother Machine Telephone and Fax problems Other Problems 465 ...
Страница 474: ... Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 468 ...
Страница 478: ...Related Information Clean Your Brother Machine 472 ...
Страница 481: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 475 ...
Страница 565: ... WPA PSK WPA2 PSK Authentication Method WPS X Xmit Report Transmission Verification Report Home Glossary 559 ...
Страница 582: ...Visit us on the World Wide Web www brother com UK Version 0 ...