43
B
B
Error and Maintenance messages
B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error and shows an error message. The
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance by yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Note
The information button (
) lights up when an error message appears on the screen. Press
to display the error message screen.
Troubleshooting
B
Error Message
Cause
Action
B&W Print Only
Replace Ink
One or more of the colour ink
cartridges have reached the end of
their life.
You can use the machine in
monochrome mode for approximately
four weeks depending on the number
of pages you print.
While this message appears on the
LCD, each operation works in the
following way:
Printing
If you choose
Greyscale
in the
Advanced
tab of the printer driver
you can use the machine as a
monochrome printer.
Duplex print is not available when
this message appears.
(DCP-J725DW)
Copying
If the paper type is set to
Plain Paper
you can make
copies in monochrome.
Duplex copy is not available when
this message appears.
(DCP-J725DW)
If the paper type is set to
Other Glossy
,
Brother BP71
or
Brother BP61
the machine will stop
all print operations.
Replace the ink cartridges. (See
If you unplug the machine or take out
the ink cartridge, you cannot use the
machine until you change to a new ink
cartridge.
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