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42
Troubleshooting
B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made
from within
that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com/
If you are having difficulty with your machine
B
Printing
Difficulty
Suggestions
No printout
Check the interface cable on both the machine and your computer. (See the
Quick
Setup Guide
.)
Check that the machine is plugged in and that the
On/Off
key is on.
Check to see if the LCD is showing an error message.
(See
Error and Maintenance messages
One or more ink cartridges have reached the end of their life. (See
If the LCD shows
Cannot Print
and
Replace Ink
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click
Start
and then
Printers and Faxes
.
Choose
Brother DCP-XXXX
(where XXXX is your model name), and make sure
that
Use Printer Offline
is unchecked.
When you choose the
Print Odd Pages
and
Print Even Pages
settings, you may
see a print error message on your computer, as the machine pauses during the
printing process. The error message will disappear after the machine re-starts
printing.
Содержание DCP-J125
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Страница 9: ...vii ...
Страница 14: ...xii ...