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Troubleshooting and other information

Document Jams

(MFC-1810, MFC-1811

and MFC-1815)

Follow the steps below to handle a document
jam in the ADF.

Open the ADF cover.

Pull the jammed document out.

Close the ADF cover.

Lift the document cover.

Pull the jammed document out to the
right.

Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.

If the document rips or tears, be sure
you remove all small paper scraps to
prevent future jams.

Close the document cover.

Press

Stop/Exit

Содержание DCP-1510

Страница 1: ...User s Guide DCP 1510 DCP 1511 MFC 1810 MFC 1811 MFC 1815 Not all models are available in all countries Version 0 ARL ASA NZ ...

Страница 2: ......

Страница 3: ...nter is our one stop resource for all your machine needs You can download the latest drivers software and utilities read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com You can check here for Brother driver updates Customer Service Visit http www brother com for contact information on your local Brother office 2013 Brother Industries ...

Страница 4: ...and installing the drivers and software for the operating system and connection type you are using Printed In the Box User s Guide Learn the Fax MFC 1810 MFC 1811 and MFC 1815 only Scan and Copy operations See troubleshooting tips and machine specifications Printed In the Box Software User s Guide Follow these instructions for Printing Scanning Remote Setup MFC 1810 MFC 1811 and MFC 1815 only PC F...

Страница 5: ...ures for DCP models 22 On screen programming 22 Menu table 23 1 General Setup 23 2 Copy 25 3 Printer 26 4 Machine Info 26 Entering text MFC 1810 MFC 1811 and MFC 1815 28 Ecology features 29 Deep Sleep mode 29 Auto Power Off DCP 1510 and DCP 1511 only 29 Toner Settings 29 Toner Setting Continue mode 29 Receiving faxes in Continue Mode MFC 1810 MFC 1811 and MFC 1815 only 30 2 Paper Setting 31 Paper ...

Страница 6: ... dial 40 Manual dialling 40 Speed dialling 40 Search 40 Redial 40 Caller ID MFC 1810 and MFC 1815 only 40 7 Using PC FAX MFC 1810 MFC 1811 and MFC 1815 42 PC FAX Receive For Windows only 42 PC FAX sending 44 Sending a file as a PC FAX 44 8 Telephone and external devices MFC 1810 MFC 1811 and MFC 1815 46 Voice operations MFC 1815 only 46 Making a telephone call 46 Hold 46 Connecting an external TAD...

Страница 7: ...62 If you are having difficulty with your machine 64 Telephone and Fax problems MFC 1810 MFC 1811 and MFC 1815 64 Improving the print quality 66 Document Jams MFC 1810 MFC 1811 and MFC 1815 71 Paper Jams 72 Transferring your faxes or Fax Journal report MFC 1810 MFC 1811 and MFC 1815 74 Transferring faxes to another fax machine 74 Transferring faxes to your PC 74 Transferring the Fax Journal report...

Страница 8: ...vi ...

Страница 9: ...ially hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features Prohibition icons indicate actions that must not be performed Electrical Hazard icons alert you to a possible electrical shock Hot Surface icon...

Страница 10: ...tion about these operations read the Software User s Guide that is on the installer CD ROM for Windows users Macintosh users can read the Software User s Guide by downloading it from the Brother Solutions Center http solutions brother com 1 MFC 1810 MFC 1811 and MFC 1815 Viewing Documentation 1 Viewing Documentation Windows 1 Windows 7 Windows Vista Windows XP To view the documentation from the St...

Страница 11: ...Explorer icon on the taskbar and then go to Computer Double click the CD ROM icon and then double click start exe b If the model name screen appears click your model name c If the language screen appears click your language The CD ROM Top Menu will appear d Click User s Guides e Click PDF HTML documents If the country screen appears choose your country and then click the document you want to read ...

Страница 12: ...u can redial the last 20 numbers called Pause Inserts a 3 5 second pause when programming speed dial numbers or when dialling a number manually Resolution Sets the resolution when sending a fax 3 Mode keys FAX Puts the machine in FAX mode Fax mode is the default mode SCAN Puts the machine in SCAN mode COPY Puts the machine in COPY mode 4 LCD Displays messages to help you set up and use your machin...

Страница 13: ... standby mode a or b Press to scroll through the menus and options Address Book Lets you access speed dial numbers directly 8 Dial pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine MFC 1815 only The key temporarily switches the dialling mode from Pulse to Tone during a telephone call not available in New Zealand 9 Stop Exit Stops an op...

Страница 14: ...s to scroll through the menus and options 3 SCAN Puts the machine in SCAN mode 4 On Off Press to turn the machine on Press and hold down to turn the machine off 5 Stop Exit Stops an operation or exits from a menu Press this key to cancel the print job 6 Start Lets you start making copies or scanning 7 Copy Options You can quickly and easily choose temporary settings for copying 8 2 in 1 ID Copy Yo...

Страница 15: ...3 for Copy menu Press 4 for Printer menu Press 5 for Print Reports menu Press 6 for Machine Info menu Press 9 for Service menu 1 1 This will appear only when the LCD shows an error message You can also scroll through each menu level by pressing a or b for the direction you want c Press OK when the option you want appears on the LCD The LCD will then show the next menu level d Press a or b to scrol...

Страница 16: ... or a and b to highlight different menu options Press OK to select an option In the below example the ring volume setting is changed from Med to Low a Press Menu b Press 1 to choose General Setup c Press 3 to choose Volume d Press 1 to choose Ring e Press a or b to display Low f Press OK g Press Stop Exit 1 General Setup Level 2 3 Volume 1 Ring Low Med High Off Level 3 Descriptions 1 Options Adjus...

Страница 17: ...C 1810 and MFC 1811 Your external telephone answering device TAD automatically answers every call Voice messages are stored on the external TAD Fax messages are automatically printed External TAD is displayed on the LCD when set Manual You control the phone line and must answer every call yourself Manual is displayed on the LCD when set 2 Date Time 1 Date Time Puts the date and time on the LCD and...

Страница 18: ...he same number again Name Enter your name up to 20 characters 28 4 Tone Pulse not available in New Zealand Chooses the dialling mode Tone Your machine comes set for Tone dialling service Pulse If you have Pulse dialling service rotary you need to change the dialling mode 4 Dial Tone for New Zealand 5 Dial Tone You can shorten the dial tone detect pause Detection Your machine will dial as soon as i...

Страница 19: ... phone numbers and fax settings 1 Reset 2 Exit Cancel restore and exit the menu 2 All Settings Restores all the machine settings to factory default 1 Reset 2 Exit Cancel restore and exit the menu 1 General Setup Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page 1 Mode Timer You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode 0 Sec Return...

Страница 20: ...the speaker volume Low Med High Off 4 Ecology 1 Toner Save You can save toner using this feature On Increases the page yield of the toner cartridge When you set Toner Save to On print appears lighter Off 5 LCD Contrast Adjusts the contrast of the LCD nnnno nnnon nnonn nonnn onnnn Press c to make the LCD darker Or press d to make the LCD lighter 6 Scan Size Adjusts the scan area to the size of the ...

Страница 21: ... Example for Australia If you have external or extension telephones on the same line as the machine choose the maximum number of rings 38 2 F T Ring Time Sets the length of the fast double ring time in Fax Tel mode 20 Secs 30 Secs 40 Secs 70 Secs For New Zealand 20 Secs 30 Secs 40 Secs 55 Secs If the call is a fax then your machine will receive it however if it is a voice call the machine will sou...

Страница 22: ...tion ratio by using the page size of the fax and your Paper Size setting Menu 1 2 2 On If you choose On the machine automatically reduces each page of an incoming fax to fit on one page of A4 Letter Legal or Folio size paper Off 5 Memory Receive Automatically stores any incoming faxes in its memory if it runs out of paper The machine will carry on receiving the current fax with the remaining pages...

Страница 23: ... Auto Auto will give the best results It automatically chooses a suitable contrast for your document Light If your document is too light choose Light Dark If your document is too dark choose Dark 2 Fax Resolution Sets the default resolution for outgoing faxes The quality of an outgoing fax can be improved by changing the Fax Resolution Standard Suitable for most typed documents Fine Good for small...

Страница 24: ...need to apply for the Caller ID service at your local telephone company You can not choose the numbers that is not stored in the Caller ID memory Choose the number you want to register to the Anti Junk Fax list by pressing a and b Press OK and then press 1 2 Delete Choose the number you want to delete from the Anti Junk Fax list by pressing a and b Press OK and then press 1 3 Print Report You can ...

Страница 25: ...erval for automatic printing of the Fax Journal The Fax Journal is a list of information about your last 200 incoming and outgoing faxes Off If you set the interval to Off you can still print the report manually from the Print Reports menu Every 50 Faxes The machine will print the Journal when the machine has stored 50 jobs Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days The ...

Страница 26: ...ephone line try this setting 2 Caller ID MFC 1810 and MFC 1815 only View or print a list of the last 30 Caller IDs stored in the memory Display The Caller ID of the last call will appear on the display 40 Print Report Prints the last thirty calls in the Caller ID list 3 Copy Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page 1 Quality You can choose the Copy resolution for your type of doc...

Страница 27: ...uts If you want to make it clearer choose Lighter Lighter The factory setting varies depending on your country 2 Brightness nnnno nnnon nnonn nonnn onnnn The factory setting varies depending on your country Press c to increase the brightness or press d to decrease the brightness 3 Contrast nnnno nnnon nnonn nonnn onnnn Press c to increase the contrast or press d to decrease the contrast 4 2in1 1in...

Страница 28: ... Bold with an asterisk 5 Print Reports Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page 1 XMIT Verify 1 View on LCD You can use the Transmission Verification Report as proof that you sent a fax This report lists the receiving party s name or fax number the time and date of transmission duration of transmission number of pages sent and whether or not the transmission was successful You ca...

Страница 29: ...hine has printed during its life Total Displays the total page count Fax List Displays the page counter for faxes and lists Copy Displays the page counter for copies Print Displays the page counter for printed pages 4 Parts Life 1 Toner You can check the percentage of Toner life that remains 2 Drum You can check the percentage of Drum life that remains 5 Reset Drum You can reset the drum counter w...

Страница 30: ... to access the menu mode 1 a Press Menu b Scroll through each menu level by pressing a or b for the direction you want c Press OK when the option you want appears on the LCD The LCD will then show the next menu level d Press a or b to scroll to your next menu selection e Press OK When you have finished setting an option the LCD will show Accepted f Press Stop Exit to exit Menu mode ...

Страница 31: ... a or b to choose 1 General Setup Press OK c Press a or b to choose 1 Paper Press OK d Press a or b to choose 1 Paper Type Press OK e Press a or b to choose Recycled Paper Press OK f Press Stop Exit 1 General Setup 1 1 General Setup Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page 1 Paper 1 Paper Type Plain Recycled Paper 31 2 Paper Size Sets the size of the paper in the paper tray A4 Le...

Страница 32: ...onn nonnn onnnn Press a to make the LCD darker or press b to make the LCD lighter 4 Replace Toner Sets the machine to continue or stop printing after the LCD shows Replace Toner Continue The machine will continue printing Replace the toner cartridge with a new one after the LCD shows Toner Ended 29 Stop The machine will stop printing Replace the toner cartridge with a new one 5 Reset 1 All Setting...

Страница 33: ...n Press a to increase the brightness or press b to decrease the brightness 3 Contrast Adjust the contrast to help an image look sharper and more vivid nnnno nnnon nnonn nonnn onnnn Press a to increase the contrast or press b to decrease the contrast 4 ID Copy 1 Quality You can change the default settings for ID Copy Auto Auto is the standard mode for ordinary printouts If you want to make it clear...

Страница 34: ...tically clear a paper size error and will use the paper loaded in the paper tray On Off Size mismatch is displayed on the LCD and printing does not occur 3 Reset Printer Restores the printer settings to the original factory default settings a Reset b Exit The factory settings are shown in Bold with an asterisk 4 Machine Info Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page 1 Serial No Yo...

Страница 35: ...page counter for printed pages 4 User Settings Lists your settings 5 Parts Life 1 Toner You can check the percentage of Toner life that remains 2 Drum You can check the percentage of Drum life that remains 6 Reset Drum You can reset the drum counter when you replace the drum unit with a new one a Reset 59 b Exit 4 Machine Info continued Level 2 Level 3 Descriptions 1 Options Descriptions 2 Page Th...

Страница 36: ...racters Making corrections If you entered a character incorrectly and want to change it press d or c to move the cursor to the incorrect character and then press Clear Inputting repeated letters To enter a letter on the same key as the previous letter press c to move the cursor right before pressing the key again Inputting Special characters and symbols Press l or 0 then press d or c to move the c...

Страница 37: ...to choose 1 General Setup Press OK b Press a or b to choose 2 Ecology Press OK c Press a or b to choose 2 Auto Power Off Press OK d Press a or b to choose how many hours before the machine goes into Power Off mode Choose 1 hour 2 hours 4 hours 8 hours or Off Press OK e Press Stop Exit Toner Settings 1 Toner Setting Continue mode 1 You can set the machine to continue printing after the LCD shows Re...

Страница 38: ... of the fax is OK If the quality is not good choose 2 No The machine will keep the faxes stored in the memory so you can reprint them after you replace the toner cartridge with a new one If the print quality is good choose 1 Yes The LCD will ask if you want to delete the printed faxes from the memory If you choose not to delete them you will be asked again after you replace the toner cartridge wit...

Страница 39: ... choose 1 Paper Type Press OK d Press a or b to choose Plain or Recycled Paper Press OK e Press Stop Exit Paper Size 2 a For MFC 1810 MFC 1811 and MFC 1815 Press Menu 1 2 2 and go to step d For DCP 1510 and DCP 1511 Press Menu and then press a or b to choose 1 General Setup Press OK b Press a or b to choose 1 Paper Press OK c Press a or b to choose 2 Paper Size Press OK d Press a or b to choose A4...

Страница 40: ...is highly textured that is extremely smooth or shiny that is curled or warped 1 A curl of 2 mm or greater may cause jams to occur that is coated or has a chemical finish that is damaged creased or folded that exceeds the recommended weight specification in this guide with tabs and staples with letterheads using low temperature dyes or thermography that is multipart or carbonless that is designed f...

Страница 41: ...he ADF Document Sizes Supported 3 How to load documents 3 a Lift up and unfold the ADF document output support flap b Load your document face down top edge first in the ADF until the LCD message changes c Adjust the paper guides 1 to fit the width of your document Using the scanner glass 3 You can use the scanner glass to fax MFC 1810 MFC 1811 and MFC 1815 only copy or scan pages of a book one pag...

Страница 42: ...document guidelines on the left and top place the document face down in the upper left corner of the scanner glass c Close the document cover IMPORTANT If the document is a book or is thick do not slam the cover or press on it ...

Страница 43: ... ADF must be empty If you want to change the fax resolution press b or Resolution and then press a or b or Resolution to choose the fax resolution c Enter the fax number d Press Start to send a fax Cancelling a fax in progress 4 Press Stop Exit to cancel the fax If you press Stop Exit while the machine is dialling or sending the LCD will ask you to confirm Dialing XXX 1 Clear 2 Exit Sending XXX P0...

Страница 44: ... a broadcast report to let you know the results Cancelling a Broadcast in progress 4 While broadcasting you can cancel the fax currently being sent or the whole broadcast job a For MFC 1811 Press Menu 2 6 For MFC 1810 and MFC 1815 Press Menu 2 7 The LCD will display the Broadcast job number followed by the fax number or name being dialled for example 001 0123456789 Press a or b to show the broadca...

Страница 45: ...e follow the instructions below a Press Menu 0 1 b Press a or b to choose the receive mode Press OK c Press Stop Exit The LCD will display the current receive mode Receiving a fax MFC 1810 MFC 1811 and MFC 1815 5 Do you want to use the telephone features of your machine if available or an external telephone or external telephone answering device connected on the same line as the machine Yes Fax On...

Страница 46: ...is made by the machine extension and external MFC 1810 and MFC 1811 only telephones will not ring a Make sure you are in FAX mode b Press Menu 2 1 2 c Press a or b to choose how long the machine will ring to alert you that you have a voice call Press OK d Press Stop Exit Fax Detect 5 If Fax Detect is On 5 The machine can receive a fax automatically even if you answer the call When you see Receivin...

Страница 47: ...nter the name using the dial pad up to 15 characters For help entering characters see Entering text MFC 1810 MFC 1811 and MFC 1815 on page 28 Press OK Press OK to store the number without a name d To store another Speed Dial number go to step a Changing or Deleting Speed Dial numbers 6 You can change or delete a Speed Dial number that has already been stored a For MFC 1811 Press Menu 2 3 1 For MFC...

Страница 48: ... OK e Press Start NOTE If you do not enter a letter and press OK in step c all registered names will appear Press a or b to scroll until you find the name you are looking for If the LCD shows No Contact Found when you enter the first few letters of the name it means that a name for the letters is not stored Redial 6 Ensuring the line is not in use press Redial to find the last 20 numbers you recen...

Страница 49: ...Caller ID of the last call will appear on the display If no ID is stored the beeper will sound and No Caller ID will appear on the display Go to step d c Press a or b to scroll through the Caller ID memory to choose the Caller ID you want to view and then press OK The LCD will show the caller s number and the date and time of the call d To finish viewing press Stop Exit ...

Страница 50: ... select Receive XXXX is your model name Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX Receive in the left navigation bar and then click Receive Then complete the following steps on your machine a For MFC 1811 Press Menu 2 5 1 For MFC 1810 and MFC 1815 Press Menu 2 6 1 b Press a or b to choose On or Off Press OK c...

Страница 51: ...Make sure your PC is connected and turned on See Software User s Guide PC FAX receiving If your machine has an error and is unable to print faxes from memory you can use this setting to transfer your faxes to a PC See Transferring your faxes or Fax Journal report MFC 1810 MFC 1811 and MFC 1815 on page 74 PC Fax Receive is not supported in Mac OS ...

Страница 52: ... fax NOTE The PC FAX software can only send Black White fax documents in A4 size Please install MFL Pro Suite software connect your machine and PC before using PC FAX sending Sending a file as a PC FAX 7 a Create a file in any application on your PC b Click File then Print The Print dialog box appears ...

Страница 53: ...e Address Book button and then choose a member or group from the Address Book If you make a mistake click All Clear to delete all the entries e To include a cover page click Add Cover Page NOTE You can also click the cover page icon to create or edit a cover page f Click Start to send the fax NOTE If you want to cancel the fax click Cancel or press Stop Exit on the machine s control panel If you w...

Страница 54: ...AD to the same line as your machine When the TAD answers a call your machine will listen for the CNG fax calling tones sent by a sending fax machine If it hears them it will take over the call and receive the fax If it does not hear them it will let your TAD take a voice message and the display will show Telephone The external TAD must answer within four rings we recommend you set it to two rings ...

Страница 55: ... time to listen for the fax CNG tones of automatic transmissions before they stop b Limit your speaking to 20 seconds For example After the beep leave a message Multi line connections PABX 8 Most offices use a central telephone system Brother recommends that all our Fax MFC machines are connected to a discreet dedicated line Although a particular Private Automatic Branch Exchange PABX may appear t...

Страница 56: ... fast double ringing to alert you to pick up a voice call Lift the external telephone s handset MFC 1810 and MFC 1811 only or the machine MFC 1815 only and then press Hook or Hook Hold to answer Using a non Brother cordless external handset 8 If your non Brother cordless telephone is connected to the telephone line cord see Connecting an external or extension telephone on page 48 and you typically...

Страница 57: ...ng from the scanner glass After placing the document on the scanner glass close the document cover NOTE To use the scanner glass the ADF must be empty c For MFC 1810 MFC 1811 and MFC 1815 Use the dial pad to enter the number of copies you want up to 99 copies For DCP 1510 and DCP 1511 Press a or b to enter the number of copies you want d Press Start to copy Making copies 9 ...

Страница 58: ...e 25 Double sided ID copy 9 a For MFC 1810 MFC 1811 and MFC 1815 Press Menu 3 4 and go to step c For DCP 1510 and DCP 1511 Press Menu and then press a or b to choose 2 Copy Press OK b Press a or b to choose 4 ID Copy Press OK c Press a or b to choose 4 2in1 1in1 Press OK Press a or b to choose 2in1 for double sided copy as a default Press OK and then press Stop Exit d For MFC 1810 MFC 1811 and MFC...

Страница 59: ...r b to choose 2 Copy Press OK b Press a or b to choose 4 ID Copy Press OK c Press a or b to choose 4 2in1 1in1 Press OK Press a or b to choose 1in1 for one sided copy as a default Press OK and then press Stop Exit d For MFC 1810 MFC 1811 and MFC 1815 Press COPY e For MFC 1810 MFC 1811 and MFC 1815 Enter the number of copies you want For DCP 1510 and DCP 1511 Press a or b to enter the number of cop...

Страница 60: ...10 MFC 1811 and MFC 1815 only 9 DCP 1510 and DCP 1511 only 9 Press a or b then press OK MFC 1810 MFC 1811 and MFC 1815 only Press a b d or c then press OK DCP 1510 and DCP 1511 only Press a or b then press OK Quality Auto Text Photo Receipt Stack Sort Stack Sort Brightness onnnn nonnn nnonn nnnon nnnno Contrast onnnn nonnn nnonn nnnon nnnno The factory settings are shown in Bold with an asterisk ...

Страница 61: ... Custom 25 400 50 78 LGLiLTR 2 83 LGLiA4 2 91 Full Page 94 A4iLTR 97 LTRiA4 Page Layout Off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L Press Menu selections Options MFC 1810 MFC 1811 and MFC 1815 only 9 DCP 1510 and DCP 1511 only 9 Press a or b then press OK MFC 1810 MFC 1811 and MFC 1815 only Press a b d or c then press OK DCP 1510 and DCP 1511 only Press a or b then press OK The factory settings...

Страница 62: ... Load your document b Do one of the following Windows XP Windows Vista and Windows 7 Open ControlCenter4 by clicking Start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click SCAN in the left navigation bar ...

Страница 63: ...How to scan to a computer 55 10 c Choose Advanced Mode and then click OK d Click File in the Scan tab ...

Страница 64: ...the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list e Click Scan The machine starts the scanning process The folder where the scanned data is saved will open automatically 1 2 4 5 3 ...

Страница 65: ...tart The machine starts the scanning process SCAN key settings 10 You can change your machine s SCAN key settings using ControlCenter4 a Do one of the following Windows XP Windows Vista and Windows 7 Open ControlCenter4 by clicking Start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then...

Страница 66: ...down list 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list e Click OK 1 2 4 5 3 ...

Страница 67: ...ne or the refilling of empty cartridges with toner from other sources If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than Brother Original products due to the incompatibility or lack of suitability of those products with this machine any repairs required as a result may not be covered by the warranty For best performanc...

Страница 68: ...acement will vary depending on the complexity of printed pages percentage of coverage and type of media used Availability of toner cartridges differs from one country to another Visit the Brother Solutions Center at http solutions brother com or contact your local Brother office for further details ...

Страница 69: ...ay The interface cables are securely connected to the machine and the computer If you did not solve your problem with the above checks identify your problem and then go to the page suggested below Telephone and Fax problems MFC 1810 MFC 1811 and MFC 1815 on page 64 Improving the print quality on page 66 If the machine is connected to a PC depending on the error a Popup application may appear on th...

Страница 70: ... machine is in Ready mode Disconnected The other person or other person s fax machine stopped the call Try to send or receive again Document Jam The document was not inserted or fed correctly or the document scanned from the ADF was too long Pull the jammed paper out of the ADF unit MFC 1810 MFC 1811 and MFC 1815 Drum End Soon Replace Drum It is time to replace the drum unit The drum unit counter ...

Страница 71: ...t rise to a specified temperature within the specified time Turn the machine off wait a few seconds and then turn it on again Leave the machine idle for 15 minutes with the power on The fuser unit is too hot Toner Low If the LCD shows Toner Low you can still print however the machine is telling you that the toner cartridge is near the end of its life Order a new toner cartridge now so a replacemen...

Страница 72: ...owing 1 Check the machine s power cord is connected correctly and the machine is turned on 2 Connect one end of the telephone line cord to the area labelled LINE and then connect the other end of the telephone line cord directly to a telephone wall socket If you can send and receive faxes when the telephone line is directly connected to the fax the problem may be unrelated to the machine Please co...

Страница 73: ... you should choose Fax Only Can I set the machine not to print the Transmission Verification report Even if the Transmission Verification report is set to Off a report is printed when there is a communication error If the Journal Period is set to Off Fax Journal are not printed Can I cancel the fax job Press Stop Exit to cancel the fax or press Menu 2 6 for MFC 1811 only or Menu 2 7 for MFC 1810 a...

Страница 74: ...ts check the following 1 The machine s environment Choose a location where the temperature remains between 10 C and 32 5 C and the humidity is between 20 to 80 without condensation 2 Acceptable paper is loaded in the paper tray See Acceptable paper on page 32 3 The paper is loaded correctly in the machine Turning the paper over may help paper loading become smoother Adjusting the guide may help pa...

Страница 75: ...ons included with the drum unit for replacing the drum unit or see the instructions listed on the box of the toner cartridge for replacing the toner cartridge 5 Clean the inside of the machine Cleaning the scanner glass Clean the white plastic surface 1 and scanner glass 2 MFC 1810 MFC 1811 and MFC 1815 Clean the white bar 3 and the scanner glass strip 4 1 2 3 4 ...

Страница 76: ... to left several times NOTE Be sure to return the tab to the home position a 5 If you do not printed pages may have a vertical stripe Clean the drum unit if black or white dots appear on printed pages Push down the lock lever and take the toner cartridge out of the drum unit 5 ...

Страница 77: ...and other information 69 A Turn the drum unit gear by hand while looking at the surface of the drum roller 1 Wipe the surface of the drum gently with a dry cotton swab until the dust or glue on the surface comes off 1 ...

Страница 78: ...ver settings Try changing the Print Settings in the Basic tab If the paper is curled or the toner is not fixed well on the paper you can adjust these settings in Improve Print Output Click Other Print Options in the Advanced tab ...

Страница 79: ...ver b Pull the jammed document out c Close the ADF cover d Lift the document cover e Pull the jammed document out to the right f Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through If the document rips or tears be sure you remove all small paper scraps to prevent future jams g Close the document cover h Press Stop Exit ...

Страница 80: ...revents paper jams a Turn the machine off b Wait at least 15 minutes for the product to cool down before you touch the internal parts of the product c Remove all paper loaded in the tray d Use both hands to slowly pull out the jammed paper e Open the scanner cover The pull arm 1 on the left side of the machine will lock Open the top cover f Slowly take out the drum unit and toner cartridge assembl...

Страница 81: ...ock lever lifts automatically i Place the drum unit and toner cartridge assembly back in to the machine j Close the top cover After pulling the pull arm 1 on the left side of the machine down close the scanner cover using both hands k Load the paper back in to the tray Make sure that the paper is below the protruding section of the rear guide Slide the paper guides to fit the paper size Make sure ...

Страница 82: ...achine s memory Press Stop Exit Enter the fax number to which faxes will be forwarded c Press Start Transferring faxes to your PCA You can transfer the faxes from your machine s memory to your PC a Make sure that you have installed MFL Pro Suite and then turn on PC FAX Receiving on the PC See Software User s Guide PC FAX receiving Do one of the following Windows XP Windows Vista and Windows 7 From...

Страница 83: ...ty Guide before cleaning the machine Clean the outside and inside of the machine regularly with a dry lint free cloth When you replace the toner cartridge or the drum unit make sure that you clean the inside of the machine If printed pages are stained with toner clean the inside of the machine with a dry lint free cloth WARNING DO NOT use flammable substances any type of spray or an organic solven...

Страница 84: ...r Consumption 1 Average Peak Approx 1 080 W at 25 C Printing Approx 380 W at 25 C Copying Approx 380 W at 25 C Ready Approx 40 W at 25 C Deep Sleep Approx 0 8 W Approx 1 3 W Power Off 2 3 Approx 0 28 W Dimensions DCP 1510 and DCP 1511 MFC 1810 MFC 1811 and MFC 1815 1 For MFC 1815 the width is 456 mm Weights with consumables 7 0 kg 8 0 kg 8 3 kg 340 mm 385 mm 255 mm 340 mm 385 mm1 283 mm ...

Страница 85: ...face USB Hi Speed USB 2 0 4 5 It is recommended you use a USB 2 0 cable Type A B that is no more than 2 metres long Support OS Windows Windows XP Home Edition Windows XP Professional Windows XP professional x64 Edition Windows Vista Windows 7 Windows 8 Mac OS Mac OS X v10 6 8 10 7 x 10 8 x Consu mables Toner Cartridge Inbox For DCP 1510 MFC 1810 and MFC 1815 for Asia Approx 1 000 pages A4 or Lette...

Страница 86: ...1810 MFC 1811 MFC 1815 ADF automatic document feeder Up to 10 pages Scanner Glass One sheet per time Document Size ADF A4 Letter Legal Folio Scanner Glass Length Up to 300 0 mm Width Up to 215 9 mm Weight ADF 65 to 90 gsm Scanner Glass Up to 2 0 kg ...

Страница 87: ... Paper Tray Paper Type Plain Paper Recycled Paper Paper Size A4 Letter Legal Folio Paper Weight 65 to 105 gsm Maximum Paper Capacity Up to 150 sheets of 80 gsm Plain paper Paper Output Face Down Output Tray Up to 50 sheets of 80 gsm Plain Paper face down delivery to the face down output paper tray ...

Страница 88: ...810 MFC 1811 MFC 1815 Modem Speed 14 400 bps with Automatic Fallback Scanning Width Max 208 mm Printing Width Max 208 mm Greyscale 8 bit 256 levels Resolution Horizontal 8 dot mm Vertical Standard 3 85 line mm Fine 7 7 line mm Photo 7 7 line mm Superfine 15 4 line mm Speed Dial 99 stations Automatic Redial 3 times at 5 minute intervals Memory Transmission Up to 400 1 pages Out of Paper Reception U...

Страница 89: ...rd tray Model DCP 1510 DCP 1511 MFC 1810 MFC 1811 MFC 1815 Copy Width Max 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Up to 600 600 dpi First Copy Out Time 1 Less than 16 seconds at 23 C 230 V ...

Страница 90: ...811 MFC 1815 Colour Yes TWAIN Compliant Yes Windows XP Windows Vista Windows 7 Windows 8 Mac OS X v10 6 8 10 7 x 10 8 x 1 WIA Compliant Yes Windows XP Windows Vista Windows 7 Windows 8 ICA Compliant Yes Mac OS X v10 6 8 10 7 x 10 8 x Colour Depth Colour 24 bit colour processing Input 24 bit colour processing Output Greyscale 8 bit colour processing Input 8 bit colour processing Output Resolution U...

Страница 91: ...ocument you print 2 From Ready mode and standard tray Model DCP 1510 DCP 1511 MFC 1810 MFC 1811 MFC 1815 Resolution Up to 2400 600 dpi HQ1200 technology Print Speed 1 Up to 20 pages minute A4 size Up to 21 pages minute LTR size First Print Out Time 2 Less than 10 seconds at 23 C 230 V ...

Страница 92: ...ser s Guide Copy Copy Options key 6 Options key 4 Cordless telephone non Brother 48 D Deep Sleep mode 29 Dialling manual 40 Speed Dial 40 using the Search key 40 Dimensions 76 Document how to load 33 jam 71 Drum unit 59 cleaning 68 E Error messages on LCD 62 External telephone connecting 48 F FAX PC FAX Macintosh See Software User s Guide Windows receiving 42 sending 44 Fax stand alone receiving C...

Страница 93: ...ftware User s Guide Resolution copy 81 fax 80 print 83 scan 82 Ring delay setting 38 S Scan a document to a computer 54 Scanner glass using 33 Scanning 54 See Software User s Guide Sockets EXT external telephone 48 TAD answering machine 46 Specifications 76 copy 81 document size 78 fax 80 general 76 print 83 print media 79 scan 82 Speed Dial changing 39 setting up 39 using 40 T TAD telephone answe...

Страница 94: ...86 W Weights 76 Windows See Software User s Guide ...

Страница 95: ...further assistance please contact Brother International NZ Limited on the following numbers Our Technical Support Consultants are available 7 days a week by phone during the hours of 8 30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday Email Assistance Please visit www brother co nz and submit a helpdesk enquiry from our Service and Support page Web Assistance Please visit www brother...

Страница 96: ... Visit us on the World Wide Web http www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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