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APPENDIX 1 - BRODA WARRANTY
BRODA Seating
(a Division of BRODA ENTERPRISES INC.)
560 Bingemans Centre Drive, Kitchener, ON Canada N2B 3X9
Phone: (519) 746-8080 Toll Free 1-800-668-0637
Fax:
(519) 746-8616
GENERAL INFORMATION
WARRANTY
BRODA provides a Three Year Warranty on the chair frame and cross braces, and a One Year Warranty on
all other components subject to the following conditions:
The chair frames and cross braces are guaranteed for the life of the chair against structural defects or
failure. All other parts (except seat pads and cloth covers) including but not limited to strapping, cushions,
gas springs and attachments, casters, caster locs and armrests are guaranteed for one year against defects
in materials and workmanship based on normal institutional use. The guarantee does not cover malicious or
deliberate damage or damage from misuse.
Modifications to BRODA products or the use of non-BRODA supplied parts voids the warranty. This
warranty does not cover shipping damage (see below).
BRODA will provide new or refurbished parts for installation by the owner at no cost following confirmation
by the local BRODA Representative or the BRODA Head Office Customer Service Representative. On
request, defective parts must be returned to the factory within thirty days of receipt of the replacement parts
by the owner. If the defective parts are not returned to BRODA on request, the owner will bear the cost of
the replacement parts on invoice from BRODA.
Warranty does not include on-site labor for the installation of warranty parts or warranty repairs. The owner
may return products to BRODA for warranty replacement or repair by shipping items prepaid and insured to
the factory. Warranty completed at the factory includes both materials and labor. Parts to be repaired or
replaced are at the discretion of BRODA. All returns to the factory require prior authorization from BRODA.
BRODA retains the right to make design and application changes without notice. All orders will be filled with
BRODA's current models unless otherwise specified by the purchaser.
BRODA Chairs are designed for patient mobility, positioning, and comfort in specialty seating, however, the
application of BRODA products shall remain the responsibility of the purchaser or user.
This warranty is not transferable.
RETURNS
BRODA Seating will not accept any returns without a prior Returned Goods Authorization Number. Please
contact our Head Office Customer Service Representative at 1-800-668-0637 for assistance. Returns must
be insured when shipped.
DAMAGED FREIGHT
NOTIFY THE CARRIER OF ANY DAMAGE IMMEDIATELY
It is the responsibility of the person receiving the goods to examine cartons and goods before accepting
receipt. Note all damages on the bill of lading and file a claim if necessary. Notify the carrier of any
concealed damaged within a maximum of 48 hours.
BRODA insures all products for in transit damage, failure to notify the carrier of in transit damage voids both
the insurance and the BRODA warranty. If you require assistance, please contact our Head Office at 1-800-
668-0637
SALES TAX
Most BRODA products are G.S.T. Zero Rated and Exempt from Canadian Provincial Sales Tax. Purchasers
may be required to check with their Provincial or State Tax Office for purchaser tax payment.
