Brocade Communications Systems CNA 1010, Руководство по устранению неисправностей

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48 Brocade Adapters Troubleshooting Guide
53-1001582-01
Data collection using BCU commands and HCM
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Data collection using BCU commands and HCM
You can collect a variety of information on installed Brocade adapters, such as firmware version
installed, operational status, port speed, WWN, PCI data, configuration data, flash status, and
other details for troubleshooting using BCU commands, HCM menu options, Data Center Fabric
Manager (DCFM), and host operating system commands.
Support Save
The Support Save feature is an important tool for collecting debug information from the driver,
internal libraries, and firmware. You can save this information to the local file system and send to
support personnel for further investigation. Use one of the following options to launch this feature:
•
For HCM, launch Support Save through the Tools menu.
•
For DCFM use the Technical SupportSave dialog box.
•
For BCU, enter bfa_supportsave at your operating system prompt (direct mode) or at the BCU>
command prompt using the BCU shell mode. For details on using BCU commands, refer to the
Brocade Adapters Administrator’s Guide .
•
Through your internet browser (Internet Explorer 6 or later or Firefox 2.0 or later), you can
collect bfa_supportsave output if you do not have root access, do not have access to file
transfer methods such as FTP and SCP, or do not have access to the Host Connectivity
Manager (HCM).
•
A bfa_supportsave collection can also occur automatically for a port crash event.
Launching Support Save in HCM collects HCM application information.
Locating BNA device file /dev/bna* Windows Registry
(HKEY_LOCAL_MACHINE
\HARDWARE\DEVICEMA
P\Scsi\Scsi Port x) /dev/bna*
•
(Release 1.0) -
/devices/pci*/pci*/
fibre-channel@0:dev
ctl,
•
(Release 1.1 and
later) -
/devices/pci*/pci*/
bfa@0:devctl
Verifying network interface
parameters, such as link
status, IP address, and
subnet mask. ifconfig ipconfig
Settings > Network
Connections ifconfig N/A
Ethernet statistics ethtool -S
<interface_name> netstat ethtool -S
<interface_name> N/A
Ethernet link status ethtool
interface_name> netstat esxcfg-nics -l N/A
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TABLE 5
Host system data collection commands (continued)
Task Linux Windows VMware Solaris
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