Brocade Adapters Troubleshooting Guide
39
53-1001582-01
Adapter driver installation verification
2
•
Cables that are not rated or compatible with adapter port speeds. Refer to cable specifications
in the
Brocade Adapters Installation and Reference Manual
.
•
Faulty switch or adapter SFPs. Verify if an SFP is the problem by connecting a different link to
the adapter port or, if convenient, replace the cable with a cable of known quality. If the errors
or invalid data on the link still indicate a cable problem, the SFP may be faulty. Try replacing the
SFP.
•
SFP issues on the adapter or switch. For example, the SFP may not be compatible with the
adapter, but is compatible with the switch, or vice versa. SCSI retries and time-outs determine
communication between the adapter and storage. Dropped packets cause time-outs, and
packets can drop because of SFP issues. Run the BCU port -stats command to display port
statistics, and look for errors and dropped frames.
lists HCM options and BCU commands, as well as Fabric OS commands that you can use to
determine link status.
Adapter driver installation verification
Problems with adapter operation may be due to improper hardware or software installation,
incompatibility between the adapter and your host system, unsupported SFPs installed on the
adapter, improper cable connected to the fabric, or the adapter not operating within specifications.
Determine if problems may exist because of these factors by reviewing your installation with
information in the
Brocade Adapters Installation and Reference Manual
listed in
TABLE 3
Tools to determine link status
Application
Tool
References
HCM
•
Port Statistics
•
Loopback and PCI loopback test
•
Fibre Channel ping, echo, and trace route
tests
•
Link Beaconing
•
Port Properties
•
SFP information
Chapter 3, “Tools for Collecting
Data”
BCU
•
fcdiag and diag commands.
•
Port commands, such as port --stats. port
--list, and port --query.
Chapter 3, “Tools for Collecting
Data”
Switch Fabric OS
•
switchShow
•
portShow
•
portStatsShow
•
portErrShow
•
fcpProbeShow
•
fPortTest
•
Chapter 3, “Tools for Collecting
Data”
•
Fabric OS Administrator’s
Guide
•
Fabric OS Troubleshooting
and
Diagnostics Guide
TABLE 4
Installation and Reference Manual references
Information
Chapter
Hardware and software compatibility information.
Product Overview
Software installation packages supported by host
operating system and platforms.
Product Overview
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