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Page 1

01 

Unpack the Appliance

Verify the contents of the shipping package for the Advanced Secure Gateway appliance:

• 

(2) AC power cords

• 

Grounding hardware

• 

(1) Null modem serial cable

• 

Slide-rail kit

• 

Safety and Regulatory Guide

• 

Quick Start Guide

 (this document)

• 

Software License Agreement

• 

Hardware Warranty Information

02 

Connect Cables

Symantec recommends plugging in cables, verifying LEDs, and configuring and licensing 
the appliance before rack-mounting. Make sure the appliance is on a flat, level surface when 
performing the initial configuration. If you would rather rack-mount the appliance before 
performing configuration tasks, skip to 

Step 6—Rack-Mount the Appliance

.

The following procedure describes a typical deployment for a single SA-S500-10-CM appliance 
capturing from a single SPAN/TAP switch (as shown in the above illustration). For information 
on deployments with other SA-S500 appliances, or configurations with multiple appliances or 
multiple SPAN/TAP switches, see the Security Analytics documentation at:

 

https://support.symantec.com/us/en/documentation.html

Note: 

Network cables are not included with the appliance. Make sure to use only straight-through 

Ethernet cables. Category 5E cables or better are recommended for 1000Base-T operation. 
Category 6A cables are recommended for 10GBase-T operation. 

To deploy the appliance and connect its cables:

a. 

Connect an Ethernet cable to the appliance’s 

LAN

 

1:0

 port and connect the other end to 

the SPAN or TAP switch. The appliance auto-negotiates 100/1000/10GBase-T speed and 
duplex settings.

b. 

Connect an Ethernet cable to the appliance’s 

MGMT 0:0

 port and connect the other end to 

the management network switch.

c. 

Connect the included null-modem cable to the appliance’s 

DB9 seria

l port and connect the 

other end to a serial terminal or workstation with terminal emulation software. The serial 
connection is used to perform the appliance’s initial configuration.

d. 

Attach the lug-equipped end of the in-
cluded grounding wire (10 AWG) to both 
grounding studs on the appliance, secur-
ing it with the star washers and M5 nuts. 
Attach the other end of the grounding 
wire to a proper earth-ground.

e. 

Connect the included AC power cords to the appliance’s power inlets and connect the other 
ends to a 120V or 220V power source.

Note: 

The SA-S500 is available in the following appliance configurations with the indicated 

port enumerations.

03 

Power on the Appliance and Verify LEDs

To verify the appliance is operational:

a. 

Confirm the appliance’s power cords are securely connected to a power source.

b. 

If the appliance does not automatically power on, press the rear soft power switch.

Note: 

The state of the appliance’s soft power switch (on or off) is retained when power is 

removed. This may necessitate pressing the power switch when reapplying power to the 
appliance.

c. 

As the appliance boots, verify the following:

• 

The LCD panel displays 

Symantec

 and the Power LED turns amber.

• 

Near the end of the boot cycle, the Power LED alternates between amber and green, 
indicating an unconfigured state. 

• 

After the boot cycle has completed, the LCD panel displays the appliance’s model, 
serial number, and IP address.

• 

Following the initial configuration (see 

Step 4

), the Power LED turns green.

The front-panel LEDs indicate the following states:

• 

Power LED 

(

) Off: Powered off or no power present

   (

) Amber: Booting

   (

) Amber/green alternating: Not yet initialized

 

 

  (

) Green: Powered on and configured

• 

Sys Status LED 

(

) Off: Powered off or no power present

 

 

  (

) Green: Normal

 

 

  (

) Amber: System fault (or not yet licensed)

 

 

  (

*

) Amber blinking: Critical fault

04 

Perform the Initial Configuration

You must have the following network information to initialize the appliance:

• 

Appliance IP address

• 

Subnet mask

• 

Primary DNS server IP address

• 

Link settings (speed and duplex)

• 

Default Gateway IP address

• 

Admin ID and password

To perform the initial configuration for the appliance:

a. 

Confirm the appliance’s 

DB9 serial

 port is connected to a serial terminal or workstation with 

terminal emulation software.

b. 

Open a terminal emulation program, such as Microsoft HyperTerminal®, PuTTY, Tera Term, or 
ProComm™ and configure it to use the following settings:

•  Baud rate

:

 9600 bps

•  Data bits

:

 8

•  Parity

:

 none

•  Stop bits

:

 1

•  Flow control

:

 none

c. 

Power on the appliance (if it is not already powered on) and log in to the command-line 
interface (CLI) with default credentials:

 admin | Solera

d. 

Configure the management IP address, netmask, and gateway with the following CLI com-
mand, specifying the netmask in dotted-decimal format (255.255.255.0):

sudo cfg _ bond _ interface.py -i eth0 -n <IP>/<netmask> -g <gateway>

e. 

When prompted, enter the sudo password: 

Solera

f. 

Open a web browser, navigate to the address just specified, and log in with default creden-
tials: 

admin | Solera

g. 

When prompted, accept the EULA.

h. 

On the Initial Configuration page, configure the following: hostname; IP address, mask, and 
default gateway; up to three DNS servers; date, time, and time zone; interface language; and 
root and admin passwords.

Note: 

For more information, see the 

Initial Settings

 topic in the 

Security Analytics 

WebGuide

, available at: 

https://support.symantec.com/us/en/documentation.html

i. 

Click 

Save

. If there are no errors, you are prompted to license the appliance.

05 

License the Appliance

After completing the initial configuration, to license the appliance:

a. 

After completing the initial configuration, you are prompted with the 

License Details

 dialog.

Note: 

You can also update or change an existing license. To do so, select 

Menu  > Settings > 

About

 and then click 

License Details

.

b. 

Retrieve your license key from Symantec Support (

https://support.symantec.com

) as in-

structed in the eFulfillment message from Symantec.

c. 

If your appliance has access to the Internet, do the following:

• 

Under Retrieve License, enter the 

License Key

 and click 

Send Request

.

• 

If applicable, select the desired license type.

Quick Start Guide

Security Analytics SA-S500

IOIOI

BMC MGMT

7:

PS 2

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