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Thank you for purchasing the 
storage adapter. Please take a few 
minutes to read this quick 
installation guide before you install 
the adapter.

ATTENTION:

Perform all installation work at 
an electrostatic discharge (ESD)-
safe workstation that meets the 
requirements of EIA-625. 

Requirements for Handling 
Electrostatic Discharge Sensitive 
Devices

. You must perform all 

actions in accordance to the 
latest revision of the IPC-A-610 
ESD-recommended practices.

Getting Started Guide  

MegaRAID

®

 9365-28i Storage Adapter

Hardware Installation Instructions

CAUTION:

Disconnect the computer from the power supply and from any networks to which you 
will install the adapter, or you risk damaging the system or experiencing 
electrical

 shock.

ATTENTION:

To avoid the risk of data loss, back up your data before you change your 
system

 configuration.

To install the MegaRAID

®

 9365-28i storage adapter, (hereinafter called the “adapter” or “board”), follow 

these steps.

1.

Unpack the adapter, and inspect it for damage.

 Unpack the adapter in a static-free environment. 

Remove the adapter from the anti-static bag, and carefully inspect the adapter for damage. If you notice 
any damage, contact Broadcom or your reseller sales and support representative.

2.

Prepare the computer.

 Turn off the computer, and disconnect the power cord from the rear of the 

power supply. Remove the cover from the computer chassis.

3.

Insert the adapter into an available PCIe slot.

 Locate an empty PCIe slot adequate for your 

adapter. Align the adapter to a PCIe slot. Press down gently, but firmly, to seat the adapter correctly in 
the

 slot.

4.

Connect the appropriate cables between the adapter and the backplane or storage devices.

5.

Make sure the system provides the required airflow for the adapter.

• Airflow: 250 LFM
• Inlet temperature: 55°C

Complete installation instructions, including instructions on how to change the bracket, can be found at: 

https://www.broadcom.com/support/download-search

.

Driver Installation

The firmware and drivers are routinely updated and made available on the Support and Download 
center. Visit 

https://www.broadcom.com/support/download-search

, and download the latest firmware 

and driver for the adapter.

Handling Instructions

The handling and usage instructions stated herein are general guidelines for board-level products. 
Individual board-level products may have additional instructions and requirements in the applicable 
product specification, which should be consulted.

• Complete all handling at an electrostatic discharge (ESD)-safe workstation with ESD-safe tools. The 

workstation and tools must comply with IPC-A-610 at a minimum or ANSI/ESD S20.20.

• Handle the base board by the edges. Do not handle the board by the bracket, heat sinks, or any 

installed daughter board or DIMM.

• Do not stack boards after removing them from their shipping containers. Place boards on a flat, 

ESD

-

safe surface with the top side of the board up to prevent damage to the heat sink.

• Do not bend or twist the board at any time. Any stress that exceeds 500 micro-strain, or 

500

 micro

-

inches of deflection per inch of board material in any direction, could damage the board. 

Broadcom follows the IPC/JEDEC-9704 industry standard.

• When installing the board in a system, press down evenly on the top corners of the base board to 

avoid contact with brackets, heat sinks, or any installed daughter board or DIMM.

• When installing cables, align the cable with the board-mounted connector. Do not force the cable 

into the connector, and orient any polarized cables properly.

• Disconnect the power before removing or replacing the board.
• Do not allow any fluid or any material that is conductive or corrosive to contact the board. 

5972-7583-P100

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