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100-214-281 Rev. 07
1-9
2000X ao Actuator
Chapter 1: Safety and Support
Instruction Manual
Warranty Statement, Disclaimer
Warranty Service covers the following:
Repair service at Branson´s main repair facility or a regional office
• Includes parts and labor performed at Branson authorized repair facilities. The customer
must return the equipment properly packed with all shipping charges prepaid.
Repair service at the customer site
• Includes parts and labor at the customer site performed by a Branson technician. The cus-
tomer is responsible for all travel-related charges.
Module trade-in:
•
Includes serialized components for work performed by the customer. The customer
orders the replacement components from the Parts Store and issues a P.O. When
the failed components are returned to Branson the warranty status is verified and a
credit is issued. The customer is responsible for all shipping charges.
Additional Warranty Notes
•
Components replaced during in-warranty repair carries the remainder of the original
warranty.
•
Serialized assemblies replaced during the repair of out-of-warranty equipment are
warranted for a period of 12 months.
•
Travel charges for Branson service personnel will be waived on service calls per-
formed within 30 days of invoice date.
•
Non-serialized parts replaced during the repair of out-of-warranty equipment are
warranted for 3 months.
•
Trade in allowance: Branson out-of-warranty serialized components are entitled to a
25% trade in allowance regardless of age or condition, however, converters must be
less than 5 years old to qualify for the trade in.
If you have any questions concerning the warranty coverage (including coverage outside of
North America), please contact your Branson representative or Branson Customer Support.
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