100-214-276 Rev. 3
1-11
2000X aed Actuator
Chapter 1: Safety and Support
Instruction Manual
Returning Equipment for Repair
1.5 Returning Equipment for Repair
Before sending equipment for repair, provide as much information with the equipment to help
determine the problem with the system. Fill in any details below or on a separate sheet.
Describe the problem; provide as much detail as possible. For example, is this a new problem?
Is the problem intermittent? How often does it occur? How long before it occurs if you are just
powering up?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________)
NOTICE
To return equipment to Branson, you must first obtain an
RGA number
from a
Branson representative, or the shipment may be delayed or refused.
If you are returning equipment to Branson for repair, you must first call the Repair department
to obtain a Returned Goods Authorization (
RGA
) number. (If you request it, the repair depart-
ment will fax a Returned Goods Authorization form to fill out and return with your equipment.)
Branson Repair Department, C/O Zuniga Logistics, LTD
12013 Sara Road, Killam Industrial Park
Laredo, Texas 78045 U.S.A.
direct telephone number: (877) 330-0405
fax number: (877) 330-0404
• Provide as much information as possible that will help identify the need for repair.
• Carefully pack the equipment in original packing cartons.
• Clearly label all shipping cartons with the RGA number on the outside of cartons as well as
on your packing slip, along with the reason for return.
• Return general repairs by any convenient method. Send priority repairs by air freight.
• You must prepay the transportation charges FOB Laredo, Texas, U.S.A.
DOC EXPIRES 12PM 7/24/2012. Article or Material must comply with the requirements
stipulated by RoHS in its current version
