41
LATITUDE
®
Communicator Patient Manual
English
Activating the LATITUDE Cellular Data Plan
Contact LATITUDE Patient Services at 1-866-484-
3268 to subscribe to the LATITUDE Cellular Data Plan.
There is a cost for this service unless your clinic has
made other arrangements. An activated plan works
only with your LATITUDE NXT USB Cellular Adapter. If
a replacement adapter is ever needed, or if you need
to update your subscription, contact LATITUDE Patient
Services.
Once the LATITUDE Cellular Data Plan is activated,
you can verify the connection by following the
instructions in “Checking that the Communicator Can
Connect to the LATITUDE System” on page 45. If
you travel to another location with your Communicator,
check the connection from that location.
Troubleshooting and Support
Subscription to the LATITUDE Cellular Data Plan
does not guarantee coverage. Actual coverage may
be affected by such things as terrain, weather, foliage,
buildings and other construction, signal strength,
customer equipment, and other factors.
The Sending Waves may light yellow if your
Communicator cannot connect through an activated
LATITUDE Cellular Data Plan. If this happens, refer to
the Sending Waves sections of this manual, page 35
through page 39. If the Communicator is still unable
to connect, contact LATITUDE Patient Services for
assistance.
If your Communicator is not able to connect to the
LATITUDE system using the LATITUDE Cellular Data
Plan, try plugging the Communicator into an active
telephone jack.
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