en
Faults and what to do about them
32
Faults and what to do about them
E:18
Drain pump blocked; clean the drain pump. Clean the drainage hose
on the siphon.
E:32
Alternating display with
End
when programme is finished: unbalance problem,
spinning phase is aborted.
E:95
Alternating display with
End
when programme is finished: no water detected in
drying phase, may get bad drying result.
Other displays
Turn the programme selector to
Off
. The appliance is switched off. Wait 5 s and
switch on again. If the display is indicated again, call customer service.
Faults
Cause/Remedy
Water is running out.
■
Correctly attach/replace drainage hose.
■
Tighten screw-fitting on the supply hose.
Water not flowing in.
Detergent not dispensed.
■
Start/Reload
A
not selected?
■
Tap not open?
■
Filter blocked? Clean the filter
■
Supply hose kinked or jammed?
The washer dryer door
cannot be opened.
■
Safety function active.
Note:
For safety reasons, the washing machine door remains locked
when the water level or temperature is high (See
~
Cancel the pro-
gramme
) or while the drum is rotating.
■
- - - -
(Rinse stop = without final drain/spin) selected?
■
Can be opened with emergency lock release only?
■
Childproof lock active? Deactivate.
Programme does not
start.
■
Start/Reload
A
or
ñ
Finished in
selected?
■
Door closed?
■
Childproof lock active? Deactivate.
Detergent solution is not
drained.
■
- - - -
(Rinse stop = without final drain/spin) selected?
■
Clean the drain pump.
■
Clean outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■
Not a fault – unbalance detection system has stopped the spin cycle, laun-
dry unevenly distributed. Distribute small and large items of laundry in the
drum.
■
Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the dis-
penser for care product.
■
Not a fault – effect of the care product not impaired.
■
If required, remove the insert. Clean the detergent drawer and re-insert it.
Information
Cause/Remedy
