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Troubleshooting

en

49

Fault

Cause and troubleshooting

The laundry is too
damp.

Load too small.

▶

Set a timed programme for the subsequent drying.
→

"Programmes", Page 26

Moisture sensor dirty.

▶

"Cleaning the moisture sensor", Page 43

.

The drying process is interrupted and the condensa-
tion tank has been filled.

1.

"Emptying the condensation container", Page 32

.

2.

"Inserting the condensation container", Page 32

3.

"Starting the programme", Page 29

Odours have formed
in the appliance.

Stubborn dirt in the appliance or an extended appli-
ance downtime of more than one month.

▶

"Preparing the appliance for the intensive appli-

ance care programme", Page 39

.

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Содержание WQG245ARSN

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Tumble dryer WQG245ARSN en User manual and installation instructions ...

Страница 2: ...iance 17 5 2 Control panel 18 6 Display 19 7 Buttons 22 8 Dryness level 25 8 1 Changing the dryness level 25 8 2 Adjusting the dryness level 25 9 Programmes 26 9 1 Automatic programmes 26 9 2 Timed programmes 27 10 Accessories 28 11 Laundry 28 11 1 Preparing the laundry 28 12 Basic operation 29 12 1 Switching on the appliance 29 12 2 Setting a programme 29 12 3 Loading laundry 29 12 4 Starting the...

Страница 3: ... programme 39 16 6 Running the intensive appli ance care programme 39 16 7 Ending the intensive appli ance care programme 41 17 Cleaning and servicing 42 17 1 Tips on cleaning and care 42 17 2 Water tank filter 42 17 3 Moisture sensor 42 17 4 Condensation container fil ter 43 18 Troubleshooting 45 19 Transportation storage and disposal 50 19 1 Preparing the appliance for transportation 50 19 2 Dis...

Страница 4: ...ds and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have und...

Страница 5: ... Never connect the appliance to a circuit that is regularly switched on and off by the energy supplier When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the...

Страница 6: ...manufacturers and with varying depths and widths in a washer dryer stack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The applia...

Страница 7: ...ress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct...

Страница 8: ...t R290 in this appliance is environmentally friendly yet combustible and may ignite if it comes into contact with open flames or ignition sources Keep naked flames and ignition sources away from the appli ance WARNING Risk of explosion If there is any residual material left in the fluff filter this may ignite during the drying process Clean the fluff filter regularly Highly flammable objects such ...

Страница 9: ... you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside 1 6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on ...

Страница 10: ...pliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s original spare parts and original ac cessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that contain solvents Do not use cleaning agents that contain solvents ...

Страница 11: ... foam rubber may deform or melt during the drying process Do not dry laundry that contains foam or foam rubber Unsuitable cleaning products may damage the surfaces of the appli ance Do not use harsh or abrasive de tergents Do not use cleaning products with a high alcohol content Do not use hard scouring pads or cleaning sponges Clean the appliance with nothing but water and a soft damp cloth Remov...

Страница 12: ...appli ance Remove these objects along with all supplied accessories from the drum before starting the appliance 1 Remove any packaging and pro tective covers completely from the appliance Disposing of packaging Page 11 2 Check the appliance for visible damage 3 Open the appliance door Basic operation Page 29 4 Remove any accessories from the drum 5 Close the appliance door 4 2 Scope of delivery Af...

Страница 13: ...ts On the floor Place the appli ance on a clean level and firm surface Align the appli ance Page 16 Installation loca tion Requirements Against a wall Do not trap the hoses and power cord between the wall and the ap pliance 4 4 Water drain hose Condensation forms during drying which your appliance uses for auto matic cleaning Use the water drain hose to drain away excess condens ation directly int...

Страница 14: ...n Page 13 1 Pull out the condensation hose from the connecting piece The condensation hose is connec ted to the connecting piece at the factory Note When removing the con densation hose liquid may leak out of the connecting piece 2 Push the condensation hose into the holder 3 Push the water drain hose as far as it will go into the connecting piece 4 Empty the condensation container Page 32 5 Remov...

Страница 15: ...the appliance en sure that the wastewater drains away quickly and eliminate any blockages Drainage into a siphon Secure the con nection point with a 12 22 mm hose clamp Secure the water drain hose with a hose guide at a height of at least 80 cm and no more than 100 cm Note You can use the Y distrib utor Page 28 to connect the water drain hose of an additional appliance such as a washing machine to...

Страница 16: ...nce feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 4 6 Connecting the appliance to the electricity supply 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 53 2 Check the mains plug is inserted properly ...

Страница 17: ...nce 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 On certain models specific details such as the colour and shape may differ from those pictured 1 Ventilation opening 2 Fluff filter Page 30 3 Door 4 Condensation container Page 31 5 Control panel Page 18 ...

Страница 18: ... 18 5 2 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 4 1 Programmes Page 26 2 Programme selector Page 29 3 Display Page 19 4 Buttons Page 22 ...

Страница 19: ... is set Timed programmes Page 27 9 0 kg1 Recommended load The maximum load capacity for the selec ted programme in kg 0 45 1 Ready in time Buttons Page 24 Childproof lock lights up The childproof lock is activ ated flashes The childproof lock is activated and the appliance has been operated Deactivating the childproof lock Page 32 Start Reload Start Pause Start cancel or pause Lights up The progra...

Страница 20: ...is activated for delicate fab rics Buttons Page 23 4 5 kg Half Load Half load Half load is activated Buttons Page 24 Mute Quiet drying Quiet drying with no audible signals is ac tivated Buttons Page 24 Condensation container Empty the condensation container Page 32 Insert the condensation container Page 32 Fluff filter Clean the fluff filter Page 30 CrE Basic appliance care programme Run the basic...

Страница 21: ... Note Do not remove the condensation container and do not interrupt the pro gramme Drying Programme status Dryness level Iron Dry Programme status Dryness level Cupboard Dry Programme status Anti crease Programme status Crease removal function Programme status Start Reload Pause Programme status End End of pro gramme Programme status 1 Example ...

Страница 22: ... to prevent unwanted or accidental operation If the childproof lock is activated and the appli ance has been switched off the childproof lock remains activated Childproof lock Page 32 Cupboard Dry Plus Cupboard Dry Plus 1 2 3 Selecting Cupboard Dry Plus activates the dryness level The dryness level defines how damp or dry the laundry is after the programme ends Dryness level Page 25 The dryness le...

Страница 23: ...ss level The dryness level defines how damp or dry the laundry is after the programme ends Dryness level Page 25 The dryness level can be adjusted by select ing 1 2 or 3 Adjusting the dry ness level Page 25 Reduced Ironing Activate Deactivate Activate or deactivate the crease reduction func tion Once the programme has ended the drum moves the laundry at regular intervals for 60 minutes to prevent ...

Страница 24: ... in the set num ber of hours Once the programme has started the pro gramme duration is displayed Set the programme duration for timed pro grammes Timed pro grammes Page 27 Mute Activate Deactivate Activate or deactivate the audible signal after the programme ends Half Load Activate Deactivate Dry individual items of laundry or small loads of laundry ...

Страница 25: ...g it up 8 1 Changing the dryness level For some automatic programmes you can change the dryness level so that your laundry will be drier or more damp 1 Set an automatic programme Automatic programmes Page 26 a The display shows the specified dryness level 2 Press Cupboard Dry Cup board Dry Plus or Iron Dry a The display shows Cupboard Dry Cupboard Dry Plus or Iron Dry 8 2 Adjusting the dryness lev...

Страница 26: ...ional information about programme selection Programme Description Max load kg Cotton Dry hard wearing heat resistant fabrics made of cotton or linen 9 0 Cotton Eco Dry hard wearing heat resistant fabrics made of cotton or linen Energy saving programme 9 0 Easy Care Dry items made of synthetic materials or blended fabrics 3 5 Mix Dry items made of cotton and synthetics 3 0 Duvet Dry clothing pillow...

Страница 27: ... duration The programme ends once this time has elapsed even if the laundry is still not dry for example Timed programmes are suitable for drying individual items of laundry or thin fabrics Tip The laundry s care labels provide you with additional information about pro gramme selection Timed program Description Max load kg 5 Shirts Reduce creasing and air borne odours on shirts and blouses that ha...

Страница 28: ...canning the QR code in the table of contents or on www bosch home com 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed co...

Страница 29: ...laundry in the drum 3 Close the door Ensure that there is no laundry trapped in the door 12 4 Starting the programme Requirement A programme is set Setting a programme Page 29 Press Start Reload a The display shows the programme duration or the Ready in time a After the programme has ended the display shows End Note If Hot appears the appli ance cools the laundry When Hot goes out the laundry has ...

Страница 30: ...ter If the drying programme has finished or the display shows a notification while the appliance is in operation clean the fluff filter Note If you do not clean the appli ance as described the appliance s functionality may be impaired Requirements The display shows the following after drying End or during operation 1 Open the door 2 Remove the fluff from the door 3 Remove the two part fluff filter...

Страница 31: ... two part fluff filter 11 Close the door 12 10 Condensation con tainer Condensation forms during drying which your appliance uses for auto matic cleaning By default the con densation is collected in the appli ance s condensation container Note Operate this appliance using the water drain hose provided If you connect the water drain hose Page 13 you do not have to regu larly empty the condensation ...

Страница 32: ...fore operat ing the appliance Inserting the condensation con tainer Page 32 Inserting the condensation container Requirement The condensation con tainer Page 31 is removed from the appliance Push the condensation container in as far as it will go 13 Childproof lock Secure your appliance against being operated unintentionally using the controls 13 1 Activating the childproof lock Press and hold the...

Страница 33: ...ge 27 2 Start the programme Starting the programme Page 29 If the water tank is empty the dis play shows Filling the water tank Page 33 The average programme duration of the crease removal function is approx 45 minutes and may be longer or shorter depending on the ambient temperature a After the programme has ended the display shows End 3 Remove the laundry Unloading the laundry Page 30 The result...

Страница 34: ...he front opening using the water jug provided Check the water tank filter regu larly and clean the filter if it is dirty Cleaning the water tank filter Page 42 If does not go out on the dis play add cold drinking water through the front opening and align the appliance correctly Aligning the appliance Page 16 a goes out on the display 2 Insert the condensation container Inserting the condensation c...

Страница 35: ...tting Programme position Value Description End signal 2 0 off 1 quiet 2 me dium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 me dium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Programme counter 5 421 Display the number of started pro grammes 1 Example ...

Страница 36: ...ttings Page 35 4 To change the value press Fin ished in 5 To save the changes switch off the appliance 16 Appliance care 16 1 Preparing the appliance for the appliance care programme The appliance must be prepared be fore basic or intensive appliance care is carried out Requirement The fluff filter has been cleaned Cleaning the fluff filter Page 30 1 Remove the laundry 2 Close the appliance door 3...

Страница 37: ...ng the appliance care programme Requirements The appliance is ready to run the appliance care programme Preparing the appliance for the appliance care programme Page 36 The condensation container is ready for the appliance care pro gramme Preparing the condensation container for the appliance care programme Page 37 1 Set the programme to position 1 2 Press and hold Iron Dry 3 Set the programme to ...

Страница 38: ...e care pro gramme Page 37 1 Add approx 1 litres of hot tap water into the condensation con tainer Hold the full condensation con tainer level so that no liquid spills out 2 Insert the condensation container so that it locks into place 3 Press Start Reload a The appliance care programme starts and an audible signal sounds a End appears on the display once the appliance care pro gramme has ended and...

Страница 39: ...cur To remove this you can run an intensive appliance care programme Note The intensive appliance care programme runs for approximately 4 hours The programme may take longer if you do not carry out the ne cessary steps in good time while the programme is running Once it has started the intensive ap pliance care programme should not be cancelled Requirements The appliance is ready to run the applia...

Страница 40: ...e ap pliance care programme starts and an audible signal sounds After around 3 hours the appli ance pauses the appliance care programme and the remaining pro gramme duration flashes on the display 5 Pull out the condensation con tainer horizontally and empty it 6 Add approx 1 litres of hot tap water into the condensation con tainer Hold the full condensation con tainer level so that no liquid spil...

Страница 41: ...hat it locks into place 3 Press Start Reload a The appliance care programme is resumed End appears on the display and a signal tone sounds once the appliance care pro gramme has ended 4 Pull out the condensation con tainer keeping it level 5 Empty the condensation container Page 32 6 Insert the condensation container so that it locks into place 7 Switch off the appliance Switching off the applianc...

Страница 42: ...cloth This ensures the parts of the appli ance will remain clean and hy gienic Remove all de tergent residue spray residue or other residues immediately Fresh deposits are easier to re move without leaving any residue Leave the appli ance door open after use This allows the residual water to dry reducing odours in the ap pliance 17 2 Water tank filter The filter in the water tank protects the appl...

Страница 43: ...t clean the appli ance as described the appliance s functionality may be impaired 1 Open the door 2 Clean the moisture sensor with a sponge 17 4 Condensation container filter During drying fluff from the laundry gets into the condensation The filter in the condensation container pro tects the appliance from fluff Clean the filter for the condensation tank The filter is cleaned automatically when t...

Страница 44: ...en Cleaning and servicing 44 4 Slide in the filter as far as it will go 5 Insert the condensation container Inserting the condensation con tainer Page 32 ...

Страница 45: ...e during the cooling process Note The cooling process takes up to 10 minutes You can continue to operate the appliance Humming noise Compressor active Not a fault normal operating noise The display goes out and Start Re load flashes Energy saving mode is active Press any button a The symbol lights up again CrE After a period of operation the appliance automatic ally recommends that you run the bas...

Страница 46: ...fabric Programmes Page 26 Easy Care fabrics are dried for too long Changing the dryness level Page 25 Adjusting the dryness level Page 25 Anti Crease not activated Activate the Anti Crease function Buttons Page 23 and programme terminated Condensation tank filled 1 Emptying the condensation container Page 32 2 Inserting the condensation container Page 32 3 Starting the programme Page 29 Water drai...

Страница 47: ...s optimised electronically This may change the programme duration Not a fault no action required Pumping noise Condensation pump active Not a fault normal operating noise Buzzing noise Compressor ventilation active Not a fault normal operating noise The drying time is too long Fluff filter is soiled Cleaning the fluff filter Page 30 The ambient temperature is greater than 30 C Ensure that the ambi...

Страница 48: ... filling the water tank The water tank has been filled Note The overflowing water is harmless Do not pour any more water into the water tank The water tank filter is soiled Cleaning the water tank filter Page 42 The laundry is too damp Unsuitable programme for the type of fabric Set a timed programme for the subsequent drying Programmes Page 26 There has been a power cut Check whether the lighting...

Страница 49: ... Page 43 The drying process is interrupted and the condensa tion tank has been filled 1 Emptying the condensation container Page 32 2 Inserting the condensation container Page 32 3 Starting the programme Page 29 Odours have formed in the appliance Stubborn dirt in the appliance or an extended appli ance downtime of more than one month Preparing the appliance for the intensive appli ance care progr...

Страница 50: ...n hose on the appliance against unintentional loosening Ensure that you do not bend the water drain hose 6 Empty the condensation container Page 32 7 Insert the condensation container Page 32 8 Disconnect the appliance s mains plug from the power supply a The appliance is now ready to be transported 19 2 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of...

Страница 51: ...rea Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details ...

Страница 52: ... vironmental conditions and the activ ation of additional functions The expected programme dura tion Ready in time that is shown on the appliance display when selecting the programme is based on the spin speed in the washing machine of 1000 rpm when the appliance is de livered Programme Final mois ture level Load kg Spin speed rpm Initial mois ture level Pro gramm e dura tion h min Energy con sump...

Страница 53: ...g Mains voltage 220 240 V 50 Hz Minimum in stallation protec tion 10A Nominal power 800 W Power consump tion Off mode 0 15 W Left on mode 0 50 W Ambient temper ature Minimum 5 C Maximum 35 C Length of the power cord 145 cm This product contains light sources from energy efficiency class F These light sources are available as a spare part and must only be replaced by trained specialist staff You ca...

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Страница 56: ...ng for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001718355 9001718355 020615 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home...

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