SERVICE AND SPARES
6 720 821 670 (2018/06)
43
6.7.4
Appliance guarantee
This appliance has a guarantee against faulty materials or workmanship
for a period from the date of installation subject to the following terms
and conditions:
• The guarantee period for your product/component will vary
depending on its type and the accreditation of your installer. To
confirm the guarantee period applicable to your product, please visit
our website www.worcester-bosch.co.uk.
• The guarantee must be registered within 30 days of installation.
• The householder may be asked to prove the date of installation and
that the appliance was correctly commissioned. This should be
documented as a part of the Commissioning Checklist.
• The product must be correctly installed and commissioned in
accordance with the Installation instruction for your product and
meet the requirements of the Benchmark initiative if applicable.
• The product must be maintained, inspected/serviced in accordance
with the manufacturer’s product instructions by a Bosch
Thermotechnology Ltd or other competent Engineer. Proof of
inspection/servicing may be required to validate a guarantee.
• During the period of this guarantee any components of the appliance
that are proven to be faulty or defective in manufacture will be
exchanged or repaired free of charge if repaired directly by Bosch
Thermotechnology Ltd.
• Invoices for attendance and repair of this appliance by third parties
will not be accepted for payment by Bosch Thermotechnology Ltd.
• That any product or part thereof returned for servicing under the
guarantee must be accompanied by a claim stating the Model, Serial
Number, Date of Installation.
• That Bosch Thermotechnology Ltd will not accept responsibility for
damage caused by faulty installation, neglect, misuse or accidental
damage or the nonobservance of the instructions contained in the
Installation and Users Instructions leaflets.
• The appliance has been used only for the normal domestic purposes
for which it was designed.
• That this guarantee applies only to equipment purchased and used in
the United Kingdom of Great Britain and Northern Ireland, the
Republic of Ireland, the Isle of Man or the Channel Islands.
For full terms and conditions, please visit:
www.worcester-bosch.co.uk/guarantee-terms-and-conditions
Guarantee registration
Your Greenstar appliance carries a guarantee against faulty material or
manufacture subject to Terms and Conditions.
Guarantee Registration can be completed:
• On-line
– You can register on our website:
www.worcester-bosch.co.uk/guarantee
• By phone
– You can register by ringing 0330 123 2552
• By post
– Please send your completed form to:
Worcester, Bosch Group, Cotswold Way, Warndon, Worcester,
WR4 9SW.
To read the full Terms & Conditions please visit us on-line at
www.worcester-bosch.co.uk/guarantee.
Your statutory rights are not affected by the manufacturer’s guarantee.
7
SERVICE AND SPARES
7.1
INSPECTION AND SERVICE
• To ensure the continued efficient operation of the appliance it must be
checked at regular intervals.
• The frequency of servicing will depend upon the particular installation
conditions and usage however, an annual service is recommended.
• The extent of the service required by the appliance is determined by
the operating condition of the appliance when tested by fully qualified
engineers.
• The service interval record sheet at the rear of these instructions
must be completed after each service.
INSPECTION
1. Check that the terminal and the terminal guard, if fitted, are clear and
undamaged.
2. If the appliance is in a compartment or cupboard check that the
specified service space around the appliance is clear.
3. Check all the joints and connections in the system and remake any
that show signs of leakage.
Refill and re-pressurise if applicable as described in Commissioning,
section 6.2.
4. Operate the appliance and take note of any irregularities.
Refer to Fault Finding on page 58 for rectification procedures.
CAUTION:
TURN OFF THE GAS SUPPLY AND ISOLATE
THE MAINS SUPPLIES BEFORE STARTING ANY WORK
AND OBSERVE ALL RELEVANT SAFETY PRECAUTIONS.
NOTICE:
COMPONENTS.
▶ After replacement of any components always check
for gas tightness where relevant and carry out
functional checks as described in Commissioning.
Damaged O-rings or gaskets must be replaced.
NOTICE:
Service work
▶ Service work must be carried out by a competent
engineer, such as Gas Safe registered personnel!
NOTICE:
FLUE GAS ANALYSER
▶ Service work must not be attempted if a flue gas
analyser is not available.
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