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Faults and what to do about them.
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Faults and what to do about them.
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Off
: Wi-Fi is switched off and the appliance is not connected to your home
network.
Flashing
: The appliance is trying to connect to your home network.
Lit
: Wi-Fi is switched on and the appliance is connected to your home
network.
Other displays
Error E:XXX
Switch off the appliance, wait for five seconds and then switch it on again. If
the display appears again, call the after-sales service.
Faults
Cause/remedy
Water is leaking from the
machine.
■
Attach the drain hose correctly or replace it.
■
Tighten the threaded joint on the supply hose.
The appliance is not filling
with water.
■
Have you pressed the
Ü
button?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter.
■
Is the supply hose kinked or trapped?
The dispenser is empty
and the fill level indicator
is not flashing.
■
Is the drawer cover/connector dirty? Cleaning
■
Has the detergent drawer been pushed in correctly? Insert correctly.
The wrong detergent/
fabric softener has been
poured into the
dispenser(s).
Dispenser(s):
1.
Empty and clean.
2.
Refill.
Detergent/fabric softener
has congealed in the
dispensers.
Clean and refill the dispensers.
The door will not open.
■
The safety function is activated. Stop the programme?
■
Is the
w
childproof lock activated? Deactivate.
■
Is
$
selected (Rinse Stop = no final spin)?
■
Can the door only be opened by the emergency release?
The programme does not
start.
■
Have you pressed the
Ü
or
Ready in
button?
■
Is the door closed?
■
Is the
w
childproof lock activated? Deactivate.
The drum briefly jerks or
judders after the
programme has started.
Not a fault – the internal motor test may cause the drum to jerk or judder
briefly when the wash programme starts.
The water is not draining.
■
Is
$
selected (Rinse Stop = no final spin)?
■
Clean the drain pump.
■
Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
Display
Cause/remedy