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11
What to do if ...
ʑ
Water is leaking out.
Fit/refit drainage hose correctly.
Tighten the screw connection of the supply hose.
ʑ
No water supply.
Detergent not dispensed.
Start
/Reload not selected?
Water tap not turned on?
Supply hose filter blocked? Clean the filter.
a
page 10
Supply hose kinked or trapped?
ʑ
Washing machine door can not be
opened.
Safety function active. Programme stopped?
a
page 4
(Rinse stop = no final drain / spin) selected?
a
page 5
Can be opened by emergency release only.
a
page 6
ʑ
Programme does not start.
Start/
Reload
or
Finish in
time selected?
Washing machine door closed?
ʑ
Additional functions can not be
chosen
The programme overview
a
Page 7,know the functions
applied to the programme.
ʑ
Detergent solution is not drained.
Clean the drain pump.
a
page 10
Clean waste pipe and/or drainage hose.
ʑ
Water not visible in the drum.
Not a fault - water below the visible area.
ʑ
Spin result not satisfactory.
Wash small and large items of laundry together.
Speed selected too low?
a
page 5
ʑ
Spin cycle performed several
times.
Not a fault - unbalanced load detection system adjusts
the imbalance.
ʑ
Compartment
~
not rinsed out
completely.
Remove the insert. Clean detergent drawer and insert.
a
page 9
ʑ
Odour formation in the washing
machine.
Run the
Easy care
I
40 °C
programme without
laundry.
Use standard detergentl.
ʑ
Foam escapes from the detergent
drawer.
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water
and pour into compartment II in the detergent drawer.
Reduce detergent dosage for the next wash cycle.
ʑ
Excessive noise, vibrations and
wandering
during spin cycle.
Are the appliance feet fixed?
Secure the appliance feet.
a
Installation instructions,
page 5
Transport bolts removed?
Remove transport bolts.
Installation instructions, page 3
ʑ
Display panel/indicator lamps do
not light up while the appliance is
running.
Power failure/off? Interrupted programme will be
resumed when power returns.
Circuit breaker tripped? Reset the circuit breaker/
change the fuse.
If the fault occurs repeatedly, call the customer service.
ʑ
Childproof lock
(
flashes.
After setting the childproof, the location of the
programme selector has changed.
Childproof lock has not been deactived.
a
Page 10,
deactive the childproof lock.
ʑ
Programme sequence longer than
usual.
Not a fault - unbalanced load detection system adjusts
imbalance by repeatedly distributing the laundry.
Not a fault - foam detection system active - adds an
additional rinse cycle.
ʑ
Detergent residues on the laundry. Occasionally, phosphate-free detergents contain water-
insoluble residues.
Select
Rinse
m
or brush the laundry after washing.
ʑ
If you can not correct a fault yourself or a repair is required:
Turn the programme selector to
Â
Off
and pull the mains plug out of the socket.
Turn off the tap and call the customer services.
Washing machine
XQG56 -16160
(WLO16160TI)
XQG75 -20160
(WAP20160TI)
en
Instruction manual
