Faults and what to do about them.
en
61
Faults and what to do about them.
Faults
Cause/remedy
Water is leaking from the
machine.
■
Attach the drain hose correctly or replace it.
■
Tighten the threaded joint on the supply hose.
The appliance is not filling
with water.
Detergent is not being
dispensed.
■
Have you pressed the
A
button?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter.
■
Is the supply hose kinked or trapped?
The dispenser is empty
and the fill level indicator
is not flashing.
■
Is the drawer cover/connector dirty? Clean the detergent drawer.
■
Has the detergent drawer been pushed in correctly?
The wrong detergent/
fabric softener has been
poured into the
dispenser(s).
Dispenser(s):
1.
Empty and clean.
2.
Detergent/fabric softener
has congealed in the
dispensers.
Clean and refill the dispensers.
The door will not open.
■
The safety function is activated. Stop the programme?
■
Is the
E
childproof lock activated? Deactivate it.
■
Is
$
selected (Rinse Stop = no final spin)?
■
Can the door only be opened by the emergency release?
The programme will not
start.
■
Have you pressed the
A
button or selected
Ready in
time?
■
Is the door closed?
■
Is the
E
childproof lock activated? Deactivate it.
■
If
ù
is flashing, the detergent drawer has not been pushed in fully. Push
the drawer in correctly.
The drum briefly jerks or
judders after the
programme has started.
Not a fault – the internal motor test may cause the drum to jerk or judder
briefly when the wash programme starts.
The water is not draining.
■
Is
$
selected (Rinse Stop = no final spin)?
■
■
Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not
satisfactory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■
Is the selected speed too low?
The appliance restarts the
spin cycle several times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.