Troubleshooting
en
57
Fault
Cause
troubleshooting
Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the compartment for manual
dosing (not for outdoor clothing,
sportswear or items stuffed with
down).
▶
If intelligent dosing is activated, re-
duce the "basic dosage"
▶
If you dose manually, reduce the
amount of detergent for the next
washing cycle with the same load.
All other error codes.
Malfunction
▶
Call the after-sales service.
Malfunctions
Fault
Cause
troubleshooting
The appliance is not work-
ing.
The mains plug of the power
cord is not plugged in.
▶
Connect the appliance to the power
supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the
fuse box.
There has been a power cut.
▶
Check whether the lighting in your
kitchen or other appliances are
working.
The programme does not
start.
You have not pressed
Start/
Reload
.
▶
Press
Start/Reload
.
Door is not closed.
1.
Close the door.
2.
Press
Start/Reload
to start the
programme.
Childproof lock is activated.
▶
- Finished in
+
is activ-
ated.
▶
Check whether
- Finished in
+
is activated.
Laundry is caught in the
door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
Start/Reload
to start the
programme.