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Troubleshooting

Fault

Cause

troubleshooting

The water is not draining.

The water outlet hose is con-
nected too high.

▶

Install the water outlet hose at a
maximum height of 1 metre.

→

"Technical specifications",

Page 58

Water is not flowing in. De-
tergent is not being dis-
pensed.

You have not pressed

Inicio/

Pausa + Carga

▶

Press

Inicio/Pausa + Carga

The filters in the water inflow
are blocked.

▶

"Clean the filters in the water in-
flow"

→

Page 44

The tap is turned off.

▶

Turn on the tap.

The water inlet hose is
kinked or jammed.

▶

Ensure that the water inlet hose is
not kinked or jammed.

The spin cycle runs several
times.

The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.

▶

Not a fault – no action required.

Note:

When loading, where possible,

place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.

The programme duration
changes during the wash
cycle.

The programme operation is
optimised electronically.
This may change the pro-
gramme duration.

▶

Not a fault – no action required.

The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.

▶

Not a fault – no action required.

Note:

When loading, where possible,

place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.

Foam detection system
switches on a rinse cycle if
foam build-up is too high.

▶

Not a fault – no action required.

No water is visible in the
drum.

Water is below the visible
area.

▶

Not a fault – no action required.

Drum jerks after the pro-
gramme starts.

This is caused by an internal
motor test.

▶

Not a fault – no action required.

Residual water is present in
the compartment ⁠.

Insert in compartment is
blocked.

▶

→

"Cleaning the detergent drawer",

Page 40

Vibrations and movement of
the appliance whilst spin-
ning.

Appliance is not correctly
aligned.

▶

Aligning the appliance

The appliance feet are not
fixed.

▶

Secure the appliance feet. Aligning
the appliance

Содержание WAU28T40ES

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAU28T40ES en User manual and assembly instructions ...

Страница 2: ...laundry 31 Sorting laundry 32 Degrees of soiling 32 Care symbols on the care labels 32 Detergents and care products 33 Detergent recommendation 33 Detergent dosage 34 Basic operation 34 Switching on the appliance 34 Setting a programme 34 Adjusting the programme set tings 35 Loading laundry 35 Using a measuring aid for liquid detergent 35 Use the measuring aid for liquid detergent 36 Adding deterg...

Страница 3: ...g nal 47 Malfunctions 48 Noise 51 Problem with results 51 Leakage 52 Odours 53 Emergency release 54 Transportation storage and disposal 54 Removing the appliance 54 Inserting the transit bolts 54 Using the appliance again 55 Disposing of old appliance 55 Customer Service 56 Product number E Nr and pro duction number FD 56 Consumption values 57 Technical specifications 57 ...

Страница 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Страница 5: ...k Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cro...

Страница 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Страница 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Страница 8: ... longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WARNI...

Страница 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Страница 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Страница 11: ... elements such as adapters extensions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Make sure that the water pres sure in the water supply system is min 100 kPa 1 bar and max...

Страница 12: ...ogramme set tings If you adjust the programme set tings for a programme the display shows the expected consumption Add Page 34 detergent based on the laundry s degree of soiling For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry At low tem...

Страница 13: ...an find out where and how best to install your appliance here You will also learn how to connect the ap pliance to the water and power sup ply Unpacking the appliance 1 Remove any packaging and pro tective covers completely from the appliance 2 Check the appliance for visible damage 3 ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material ...

Страница 14: ...ashing machine 2 Accompanying documents 3 Water inlet hose 4 Cover caps Requirements for the installa tion location The appliance may wander when it spins Observe the instructions for the installation location Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely ...

Страница 15: ...ay leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 30 Installation location Requirements On a wooden joist floor Place the appliance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitch...

Страница 16: ...onnection 16 2 Unscrew and remove all four screws for the transit bolts with a WAF 13 wrench 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps ...

Страница 17: ...sure that you use the appli ance safely ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Drainage into a si phon Secure the connec tion point with a 24 40 mm hose clamp Drainage into a wash basin Fix and secure the wa ter outlet hose with an elbow Page 30 D...

Страница 18: ...al damage Page 11 sec tions to ensure that you use the appli ance safely 1 Loosen the lock nuts using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so h...

Страница 19: ...urself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 41 2 Door 3 Detergent drawer Page 20 4 Controls Page 20 5 Water outlet hose Page 17 6 Power cord Page 17 7 Transit bolts Page 15 ...

Страница 20: ...5 2 Compartment II Detergent for main wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes Page 25 2 Programme selector Page 34 3 Display Pa...

Страница 21: ...s been set and the remaining number of hours is displayed Buttons Page 24 9 kg 1 Recommended load The maximum load capacity for the selected pro gramme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 24 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 24 cold Start Pause Start cancel or pause Lights up The programme is running and can b...

Страница 22: ...rum is dirty Run the Limp tambor pro gramme for cleaning and caring for the drum and the outer tub Cleaning the drum Page 40 Voltage control system Flashes The automatic voltage control system detects impermissible voltage drops This will pause the pro gramme Error code Fault display Signal Page 47 Note The programme will continue when the voltage is permissible again Voltage control system Flashe...

Страница 23: ...Display en 23 Display Designation Description E 60 2B 1 Error Error code error display signal Error code Fault display Signal Page 47 1 Example ...

Страница 24: ... Temperat ure 90 C Adjust the temperature in C Centrif Spin 1400 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the spin cycle is deactivated The laundry remains in the water used for rinsing 3 seg Child Lock 3 sec Activate Deactivate Activate or deactivate the childproof lock Disable the control panel to prevent unwanted or...

Страница 25: ...inse Hold Prelav Fácil Algodón Algodão Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activate SpeedPer fect If SpeedPerfect is activated the maximum load capacity is reduced to 5 kg 9 90 1400 Algodón Color Algodão Cor Cottons Colour Wash hard wearing items made from cotton linen or blended fabrics E...

Страница 26: ...ash ing temperature for this programme was saved The washing temperature is activated and can not be changed 9 1400 Sintéticos Easy Care Wash items made from synthetic or blended fab rics 4 60 1200 Mix Mixed Fab rics Wash items made from cotton linen or syn thetic or blended fabrics Suitable for lightly soiled laundry 4 60 1400 Delicado Seda Delic ate Silk Wash delicate washable items made from si...

Страница 27: ...er 1400 Spin Drain Spins and drains the water If you only want to drain the water activate 0 The laundry is not spun 1400 Ropa oscura Roupa es cura Dark Wash Wash dark coloured and colour intense items made from cotton or easy care fabric e g jeans Turn laundry inside out before washing Use liquid detergent 4 40 1200 Limp tambor Drum Clean Cleaning and caring for the drum Use this programme in the...

Страница 28: ...l lergyPlus Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hy giene requirements Note Once the set temperature has been reached it remains constant throughout the washing process 6 5 60 1400 Camisas Blusas Shirts Wash non iron shirts and blouses made from cotton linen synthetic fibres or blended fabrics Tip In order to avoid creasing...

Страница 29: ...re or fleece Use a detergent that is suitable for sports items Do not use fabric softener Tip Use the Sintéticos programme to wash heavily soiled laundry 2 40 800 Rápido 15 30 min Super Quick 15 30 Wash items made from cotton synthetic or blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme durati...

Страница 30: ...ger hose 2 20 m 00353925 Elbow Secure the water outlet hose in place 00655300 Liquid detergent insert Measure liquid detergent 00605740 Before using for the first time Before using for the first time Before using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the f...

Страница 31: ...to switch off the appliance Basic operation Page 34 Laundry Laundry Laundry You can wash all items that the man ufacturer has marked as machine washable on the care label and fab rics made from hand washable wool using your appliance Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using t...

Страница 32: ...ms separately the first time you wash them Soiling Page 32 Care symbols on the care la bels Page 32 Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are visible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been wo...

Страница 33: ...ve developed a top layer or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance Detergent recommendation This information helps you to choose the right detergent for your fabrics Detergent Fabrics Programme Temperature Standard detergent with ...

Страница 34: ... 2 5 8 4 14 hard III over 2 5 over 14 Example of a manufacturer s instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging Adjust the dosage to the actual load Basic operation Basic operation Basi...

Страница 35: ...mation in the Safety Page 4 and Preventing material damage Page 11 sec tions to ensure that you use the appliance safely To prevent creasing take note of the maximum load for the relevant programme Page 25 Requirement Prepare and sort the laundry Laundry Page 31 1 Open the door 2 Ensure that the drum is empty 3 Separate the laundry and place it in the drum 4 Note Ensure that there is no laun dry t...

Страница 36: ...ush in the detergent drawer Adding detergent and care product Notes Please read the information in the Safety Page 4 and Preventing material damage Page 11 sec tions to ensure that you use the appliance safely Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activated Requirement Find out the optimum dosage for detergent and car...

Страница 37: ...fter ap prox 10 minutes press Inicio Pausa Carga 3 To resume the programme after the desired soaking time press Inicio Pausa Carga Adding laundry Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely 1 Press Inicio Pausa Carga The appliance is paused and checks whether it is possible to add or remove lau...

Страница 38: ...rgent drawer open so that residual water can evaporate Childproof lock Childproof lock Childproof lock Secure your appliance against being operated unintentionally using the controls Activating the childproof lock Press and hold the two 3 seg buttons for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched of...

Страница 39: ...mme pos ition Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning re minder 4 ON OFF Activate or deactivate the reminder to clean the drum Changing the basic settings 1 Set the pro...

Страница 40: ...clean and hy gienic Remove all detergent residue spray residue or other residues im mediately Fresh deposits are easier to remove without leaving any residue Keep the appliance door and detergent drawer open after use This allows the resid ual water to dry redu cing odours in the ap pliance Cleaning the drum If you often wash at a washing tem perature of 40 C and lower or the appliance has not bee...

Страница 41: ...y damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use t...

Страница 42: ... holder 8 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder ...

Страница 43: ...p and the pump hous ing 3 Make sure that the impeller in the drain pump can be rotated 4 Insert the pump cap and screw it on 90 The handle on the pump cap must be in a vertical position 5 Insert the maintenance flap and lock it into place 1 2 6 Close the maintenance flap Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash run the programme after ...

Страница 44: ...secure the connection point using the hose clamp Clean the water inlet filters Clean the filter in the water inlet in the event of blockages or if the water pressure is too low Emptying the water inlet hose 1 Turn off the tap 2 Set a programme except for or 3 Start the programme and leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the po...

Страница 45: ...n in the Safety Page 4 and Prevent ing material damage Page 11 sec tions to ensure that you use the appli ance safely Requirement The water inlet hose is empty Emptying the water inlet hose Page 44 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks ...

Страница 46: ...en Cleaning and servicing 46 2 1 ...

Страница 47: ...ga flashes Energy saving mode is act ive Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and wa ter drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 41 The water outlet hose is con nected...

Страница 48: ...Cancelling the programme Page 37 Water level is too high Start the programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Inicio Pausa Carga to start the programme flashes Door is not closed 1 Close the door 2 Press Inicio Pausa Carga to start the programme All other error codes Malfunction Call the after sales service Customer Service P...

Страница 49: ...sa Carga Resuming the programme when the programme status is Rinse Hold Page 37 The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 37 Water level is too high Start the programme Power failure Open the door using the emergency release Emergency release Page 54 The water is not draining Drain pipe or water outlet hose is blocked Clean the drain pipe and ...

Страница 50: ...he programme duration changes during the wash cycle The programme operation is optimised electronically This may change the pro gramme duration Not a fault no action required The unbalanced load detec tion system eliminates an im balance by repeatedly redis tributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the d...

Страница 51: ...e troubleshooting Rushing hissing noise Water is flushed under pres sure into the detergent drawer Not a fault normal operating noise Loud noises during the spin cycle Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Banging noises rattling in th...

Страница 52: ... because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the programme Detergent residue on the damp washing Detergents may contain wa ter insoluble substances that deposit on the laundry Start the programme Detergent residue ...

Страница 53: ...hooting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 40 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Страница 54: ...ation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 44 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the...

Страница 55: ...pliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord ...

Страница 56: ...ary or accessory parts that were not genuine parts and then resulted in a defect Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of...

Страница 57: ...9 0 3 28 1 450 90 0 55 1400 52 Algodón Al godão 40 C Prelav 9 0 3 58 1 400 102 0 45 1400 52 Sintéticos 40 C 4 0 2 28 0 780 61 0 44 1200 27 Mix 40 C 4 0 0 59 0 620 44 0 41 1400 53 Lana Lãs 30 C 2 0 0 40 0 200 40 0 22 800 25 1 Due to the influence of water pressure hardness and inlet temperature ambient temperature type amount and soiling of laundry detergent used fluctuations in the power supply an...

Страница 58: ...n the appliance specifications More information about your model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product...

Страница 59: ......

Страница 60: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001495362 9001495362 ...

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