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After-sales service    

en

43

4

After-sales service

After-sales service

If you cannot correct the fault yourself 

~

 "Faults and what to do about them" 

on page 39

 

please contact our after-sales service. 

Back page

We will always find an appropriate 

solution in order to avoid unnecessary 

visits by engineers.
Please give the after-sales service the 

product number (E no.) and the 

production number (FD) of the 

appliance.

You can find this information:

on the inside of the washing 

machine door*

in the opened service flap*

on the rear of the appliance*

*depending on the model

Trust the expertise of the 

manufacturer.

 

Contact us for assistance. By doing so, 

you will ensure that the repairs are 

carried out by trained service personnel 

using genuine spare parts.

J

Technical data

Technical data

Dimensions:

850 x 600 x 590mm
(height x width x depth)

Weight:

72 kg

Mains connection:

Nominal voltage 220V, 60 Hz
Minimum installation protection (

c

) 10 

A
Nominal power 2050W

Water pressure:

0.1–1MPa (1–10 bar)

Product number

Production number

(1U

)'

Содержание WAP20260TC

Страница 1: ...3FHJTUFS RXU QHZ GHYLFH RQ 0 RVFK QRZ DQG JHW IUHH EHQHILWV CPTDI IPNF DPN XFMDPNF en Instruction Manual and Installation Instructions Washing machine WAP20260TC WAP24269TC ...

Страница 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Страница 3: ...he laundry 23 Sorting laundry 23 Starching 24 Dyeing bleaching 24 C Detergent 24 Correct selection of detergent 24 Saving energy and detergent 25 P Overview of programmes 26 0 Programme default settings 28 Temperature 28 Spin Speed 28 Finish in time 28 Additional programme settings29 Speed Eco 29 Rinse plus 29 Soak 29 1 Operating the appliance 30 Preparing the washing machine 30 Select programme s...

Страница 4: ...ly be used for washing domestic laundry consisting of machine washable items and hand washable woollens see label on item Using the appliance for any other purpose is outside of the scope of its intended application and is forbidden This appliance is suitable for operation with mains water and commercially available detergents and care products must be suitable for use in washing machines This app...

Страница 5: ...by persons with a lack of experience or knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leav...

Страница 6: ...y if they it come s into contact with detergents or care products Keep detergents and care products out of the reach of children Installation Warning Risk of electric shock fire material damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your power socket must match the rated voltage specified o...

Страница 7: ...orrectly installed Do not use extension cords power strips or multi way couplers Warning Risk of injury material damage damage to the appliance The appliance may vibrate or move when in operation potentially resulting in injury or material damage Place the appliance on a clean even solid surface and using a spirit level to guide you level it with the screw in feet Riskofinjury materialdamage damag...

Страница 8: ...damage to the appliance Use the hoses supplied with the appliance or genuine spare part hoses only Materialdamage damagetotheappliance The appliance is secured for transportation by transport locking devices If the transport locking devices are not removed before the appliance is operated this may result in damage to the appliance It is important to completely remove all transport locking devices ...

Страница 9: ...ion Warning Eye skin irritation Detergent and care products may spray out if the detergent drawer is opened while the appliance is in operation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products If accidentally swallowed seek medical advice Caution Material damage damage to the appliance If the amount of laundry in the appliance exceeds its maximum load capa...

Страница 10: ...ven off by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Warning Risk of electric shock material damage damage to the appliance If moisture penetrates the appliance this may cause it to short circuit Do not use a pressure washer steam cleaner hose or spray gun to clean your appliance Warning Risk of injury material damage damage to the ...

Страница 11: ...oughout the EU Unit TW RoHS Restricted substances and its chemical symbols Lead Pb Mercury Hg Cadmium Cd Hexavalent chromium Cr 6 Polybrominated biphenyls PBB Polybromin ated diphenyl ethers PBDE Enclosure Û Û Û Û Û Û PCB Û Û Û Û Û Û Control Panel Û Û Û Û Û Û Shock absorber Û Û Û Û Û Û Power Cord Û Û Û Û Û Û Note 1 Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the ...

Страница 12: ...e consumption levels of the different programs when choosing your program settings and to decide on an energy and water saving program setting for the selected program low power mode If the appliance is not operated for a prolonged period approx 5 minutes the display panel lighting goes out before the programme starts and after the programme has ended A flashes Select any button to activate the di...

Страница 13: ...ne in areas exposed to frost or outdoors Caution Water damage The connection points for the water supply hose and water drain hose are under high water pressure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the applianc...

Страница 14: ...g plate Notes Recess width of 60 cm required Only install the washing machine underneath a continuous worktop that is securely connected to adjacent cabinets Removing the transport locks Caution Damage to the appliance The machine is secured for transportation using transport locks If the transport locks are not removed the machine may become damaged when it is operated Before using the appliance ...

Страница 15: ...old mains water Do not connect the machine to the mixer tap of an unpressurised hot water boiler Do not use a used supply hose Only use the supply hose supplied with the machine or one that was purchased from an authorised retailer Do not bend squash modify or cut through the water supply hose otherwise its strength is no longer guaranteed Only tighten the screw connections by hand If the screw co...

Страница 16: ...er is being pumped away the outlet hose is under water pressure and may slip out of the wash basin or connection point Secure the outlet hose so that it cannot slip out Note Do not kink the water drain hose or put strain on it lengthways You can lay the water drain hose as follows Outlet in a sink Warning Risk of scalding When you are washing at high temperatures there is a risk of scalding if you...

Страница 17: ...g Level the appliance using a spirit level Incorrect levelling may result in intense noise vibrations and wandering 1 Loosen the lock nuts using a wrench by turning it in a clockwise direction 2 Check the alignment of the washing machine with a spirit level and adjust it if necessary Change the height by turning the appliance feet All four appliance feet must stand firmly on the ground 3 Tighten t...

Страница 18: ... accessed at all times The mains cable is not bent squashed modified cut through or in contact with heat sources Before washing for the first time The washing machine was thoroughly tested before leaving the factory To remove any water that may be left over from the test run the first wash cycle without any laundry Notes The washing machine must be correctly installed and connected Page 12 Never u...

Страница 19: ...p blocked Page 37 5 Remove the hoses Installing the transport locks 1 Remove the covers and keep them in a safe place Use a screwdriver if necessary 2 Insert all four sleeves Clip the mains cable securely in the holders Insert and tighten the screws Before switching on the appliance again Notes The transport locks must be removed Removing the transport locks on page 14 To prevent unused detergent ...

Страница 20: ...en Getting to know the appliance 20 Getting to know the appliance GettingtoknowtheapplianceWashing machine 6 7 Detergent dispenser 0 Control panel 8 Door 9S Open the door 9T Close the door Service flap ...

Страница 21: ...odel Programme default settings can be changed Overview of all programme default settings Page 28 0 additional programme settings can be selected Overview of all additional programme settings Page 29 8 Start button for starting interrupting e g adding laundry and cancelling a programme Programme selector for selecting the programme and for switching the washing machine on and off ...

Страница 22: ...End of programme after Hours 9 0 Load in kg Maximum load Depending on the model Status indicators for the programme progress programme sequence ß à 0 End Wash rinse spin drain programme end E Childproof lock Lights up The childproof lock is active Flashes The childproof lock is actived and if the programme selector has been adjusted or the buttons have been pressed è Door lock Lights up When the d...

Страница 23: ...dry separately Wash new bright fabrics separately the first time you wash them Soiling Wash laundry with the same level of soiling together You can find examples of levels of soiling on Light Do not pretreat select the Speed setting if necessary Normal Heavy Load less laundry pretreat the laundry if necessary Stains Remove pretreat stains while they are fresh First dab the stain with soapy water d...

Страница 24: ...orrect detergent selection temperature and laundry treatment Standard detergent with optical brighteners suitable for heat resistant white washing made from linen or cotton Programme Cotton cold max 90 C Detergent for colours without bleach or optical brighteners suitable for coloured washing made from linen or cotton Programme Cotton cold max 60 C Detergent for colours delicates without optical b...

Страница 25: ...deter gent quantity as per the recom mended dosage Light No visible dirt or stains Clothing has taken on some body odour e g Light summer sports clothing worn for a few hours T shirts shirts blouses worn for up to one day Guest bed linen and hand towels used for one day Normal Visible dirt or a few light stains e g T shirts shirts blouses sweat soaked worn a few times Towels bedding usedfor up to ...

Страница 26: ...nded fabrics 4 0 kg 60 C 0 1200 rpm Speed Eco Soak Rinse Mix Mixed load of cottons and synthetic fabrics 4 kg Ž 40 C 0 1200 rpm Speed Eco Soak Rinse Delicates Silk For delicate washable textiles e g made of silk satin syn thetic fibres or blended fabrics e g silk blouses silk scarf Note Use a detergent suitable for machine washing delicates or silk 2 0 kg 40 C 0 800 rpm Speed Eco Soak Rinse Hand W...

Страница 27: ...indication label on the item If there are some small parts made of paper in the toys they are not suitable to be washed 1 5 kg 40 C 0 1200 rpm Speed Eco Soak Rinse Down Machine washable textiles filed with down e g jackets pillows blankets 2 0 kg 60 C 0 1200 rpm Speed Eco Rinse Outdoor Washing followed by water proofing of weatherproof and out door clothing with membrane coating and water resistan...

Страница 28: ... select Rinse Stop to prevent creasing if the laundry will not be taken out of the washing machine immediately after the program has ended To continue end the program Page 34 The maximum speed that can be set depends on the model and program that has been selected Finish in time Finish in Before starting the program you can preselect the program end Ready in time in hourly increments h hour up to ...

Страница 29: ... temperature while achieving a washing result that is consistent with the selected program without the Speed Eco setting Press the button to do this First of all you can select the Speed setting If you press the button again the Eco setting is active The respective symbol is shown in the display when the setting is activated If you press the button again no setting is active Rinse plus Rinse Incre...

Страница 30: ...gram selector to select the required program Can be rotated in either direction The appliance is switched on The program default settings for the selected program appear in the display panel Temperature Spin speed The maximum load and the duration of the program alternately Energy consumption depending on the model Change the programme default settings You can use the default settings or change th...

Страница 31: ...s of laundry may lead to imbalances Observe the specified maximum load Overfilling has a negative impact on the washing result and promotes creasing 1 Place presorted items of laundry unfolded in the washing drum 2 Make sure that no items of laundry are trapped between the washing machine door and the rubber seal and close the door The A button indicator lamp flashes to indicate that the washing p...

Страница 32: ...emove the drawer 2 Slide the measuring aid forwards fold it down and click it into place 3 Reinsert the drawer Note Do not use the measuring aid for gel detergents and washing powder or for programmes with prewash or when Finish in time is selected For models without a measuring aid pour the liquid detergent into the appropriate dispenser and place it in the drum Starting the programme Press the A...

Страница 33: ...ram selector beyond the Off position Note The childproof lock remains active after the program has ended and the appliance is switched off You must always deactivate the childproof lock if you want to start a new program Adding removing laundry Following the start of the program you can add or remove laundry as required Press the A button to do this The A button indicator lamp flashes and the mach...

Страница 34: ...play panel and the indicator lamp of the A button is off Removing laundry switching off the appliance 1 Open the washing machine door and remove the laundry 2 Turn the programme selector to Off Appliance is switched off 3 Turn off the tap Not required for Aqua Stop models Contents of package Notes Do not leave any items of laundry in the drum They may shrink in the next wash or discolour another i...

Страница 35: ...esponding program selector positions 2 The volume of the information signals and or 3 The volume of the button signals Exiting setting mode You can now end the process and set the program selector to the Off position The settings are saved H Sensors SensorsAutomatic load sensing The automatic load sensing function perfectly adapts the water consumption to each programme depending on the type of fa...

Страница 36: ...are odours in the washing machine or to clean the drum run the Drum Clean 90 C or Cotton 90 C program without laundry Add washing powder Faults and what to do about them on page 41 Descaling Descaling should not be necessary if the detergent is measured out correctly However if it is required follow the manufacturer s instructions for the descaling agent Suitable descalers can be obtained via our ...

Страница 37: ...retainer Remove the sealing cap allow the water to flow out into a suitable container Replace the sealing cap and place the drainage hose in the retainer 6 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the detergent solution pump must be able to rotate Refit the pump cover and screw it on tightly The handle must b...

Страница 38: ... reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any program except Spin 3 Press the A button Allow the program to run for approximately 40 seconds 4 Turn the program selector to off position 5 Pull out the mains plug 6 Clean the filter on the tap Disconnect the hose from the tap Clean the filter with a small brush 7 For standard and Aqua Secure models clean the filter on ...

Страница 39: ...ssible leave it to cool down Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the washing machine door if water can be seen through the glass If the laundry has to be removed the washing machi...

Страница 40: ...uired separate installation and cleaning instruction for water filter Water hose kinked or blocked Lights up low water pressure For information only This will not affect the programme progress The programme duration is extended E 18 Drain pump blocked clean the drain pump Clean the drainage hose on the siphon E 32 Alternating display with End when programme is finished unbalance problem spinning p...

Страница 41: ... to jerk or judder briefly when the wash program starts The water is not drain ing Is selected Rinse Stop no final drain Clean the drain pump Page 37 Clean the drain pipe and or the drain hose Water is not visible in the drum Not a fault the water is below the visible area The spin result is not sat isfactory Laundry is wet too damp Not a fault the unbalanced load detection system has interrupted ...

Страница 42: ...appliance Page 17 Are the appliance s feet fixed Secure the appliance s feet Page 17 Have the transport braces been removed Remove the transport braces Page 14 The display panel indi cator lights do not work while the appliance is running Has there been a power failure Have the fuses blown Reset replace the fuses If the fault occurs repeatedly call customer services There is detergent resi due on ...

Страница 43: ... You can find this information on the inside of the washing machine door in the opened service flap on the rear of the appliance depending on the model Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spare parts J Technical data TechnicaldataDimensions 850 x 600 x 590mm height ...

Страница 44: ...unts for accessories spare parts Digital manual and all appliance data at hand Easy access to Bosch Home Appliances Service Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances need help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you w...

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