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After-sales service    

en

29

4

After-sales service

After-sales service

If you cannot correct the fault yourself, 

(see section, Faults and what to do 

about them) 

~

 Page 26

, please 

contact our after-sales service. 

Cover page
We will always find an appropriate 

solution in order to avoid unnecessary 

visits by engineers.
Please give the after-sales service the 

product number (E no.) and the 

production number (FD) of the 

appliance.

You can find this information, 

*depending on the model:
On the inside of the washing machine 

door*/in the opened service flap* and 

on the rear of the appliance.

Trust the expertise of the 

manufacturer.

 

Contact us for assistance. By doing so, 

you will ensure that the repairs are 

carried out by trained service personnel 

using genuine spare parts.

YES

 appears on the dis-

play in reload mode.

The washing machine door is unlocked. It is possible to add laundry.

If you cannot correct a fault yourself (after switching off/on) or a repair is required:

Turn the programme selector to 

Off

. Appliance is switched off. 

Unplug the mains plug from the socket.

Turn off the tap and call the after-sales service.

Faults

Cause/remedial action

Product number

Production number

(1U

)'

Содержание WAK2427XZA

Страница 1: ...en Instruction Manual and Installation Instructions Washing machine WAK2427XZA ...

Страница 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Страница 3: ...t 17 O Extra Rinse 17 1 Operating the appliance 17 Preparing the washing machine 17 Select programme switch on the appliance 17 Change the programme default settings 18 Select additional programme settings18 Placing laundry into the drum 18 Measure and add detergent and care products 18 Start the programme 19 Childproof lock 20 Adding laundry 20 Changing the programme 20 Cancel the programme 20 Pr...

Страница 4: ... cold mains water and standard detergents and care products which are suitable for use in washing machines When measuring out the amount of all detergents additives care products and cleaning agents always follow the manufacturer s instructions The washing machine may be used by children over the age of 8 years and by persons with reduced physical sensory or mental capacity or by persons with a la...

Страница 5: ...ne may tip over and cause injuries Do not lean on the washing machine door when it is open Reaching into the drum when it is turning can cause injuries to hands Do not reach into the drum when it is turning Wait until the drum has stopped turning Warning Risk of scalding When you are washing at high temperatures there is a risk of scalding if you come into contact with hot water e g if hot water i...

Страница 6: ...ng parts out of the reach of children Warning Risk of poisoning Detergents and care products may be poisonous if consumed Keep detergents and care products out of the reach of children Warning Eye skin irritation Detergents and care products may cause irritation if they come into contact with the eyes or skin Keep detergents and care products out of the reach of children Warning Risk of injury Whe...

Страница 7: ... after a few minutes and Start flashes To activate the lighting press any button Energy saving mode is not activated if a programme is running If the laundry is subsequently dried in a tumble dryer select the spin speed according to the tumble dryer manufacturer s instructions Dispose of packaging in an environmentally responsible manner This appliance is labelled in accordance with European Direc...

Страница 8: ...ns Observe the maximum load on the display panel Load the laundry Close the washing machine door 3 Add detergent Change the programme default settings if necessary Select additional settings if necessary Start the programme 4 Programme end Open the washing machine door and remove the laundry Set the programme selector to Ú Turn off the water tap for models without Aqua Stop ...

Страница 9: ... Getting to know the appliance Gettingtoknowtheappliance Washing machine 6 7 Detergent drawer Page 18 8 Washing machine door with window handle 0 Controls display elements 9S Open the washing machine door 9T Close the door Service flap ...

Страница 10: ...gs and information 8 Start Reload A for starting interrupting adding laundry and cancelling a programme Settings for the selected programme Cold 90 C Temperature Cold 1200 0 Spin speed max speed depends on the model In rpm rotations per minute Rinse hold without final spin 1 30 Programme duration Depends on the programme selection in h min hours minutes 1 24 h finished in Programmes ends after h h...

Страница 11: ...aundry separately Wash new bright fabrics separately the first time you wash them Soiling Wash laundry with the same level of soiling together You can find examples of levels of soiling on Page 12 Light Do not prewash select the Speed Perfect setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh First dab the stain wi...

Страница 12: ... or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information Pa...

Страница 13: ...e the deter gent between compartments I and II Note The G SpeedPerfect setting is suitable as a short pro gramme for lightly soiled laundry Max 7 kg 4 kg Cold 90 C 1200 rpm Eco Perfect F Speed PerfectG Rinse Plus O f Easy Care Fabrics made from synthetic or blended fabrics Easy Care T Prewash Programme with prewash divide the detergent between compartments I and II Max 4 kg Cold 60 C 1200 rpm F G ...

Страница 14: ...ly soiled laundry Note The SuperQuick 15 programme is run for the speedPerfect G setting Max 3 5 kg 2 kg Cold 40 C 1200 rpm G w Sportswear For fabrics made of microfibres for sports and leisure Notes Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all com partments to remove fabric softener residue Max 2 kg Cold 40 C 800 rpm F G O K Outdoor Wea...

Страница 15: ...gramme 3 Press Start Reload A 4 After approx ten minutes press Start Reload A 5 After the required soaking time press Start Reload A again to continue or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing AllergyPlus Hard wearing fabrics Note Longer washing and rinsing at a higher water level for particu larly sen...

Страница 16: ... programme that have been selected Overview of programmes Page 13 Finished in time Ready in When you select the programme the relevant programme duration is displayed The programme duration is automatically adjusted when the programme is running Changes to the programme default settings or programme settings also change the programme duration Before starting the programme the programme end finishe...

Страница 17: ...appliance Preparing the washing machine Note The washing machine must be correctly installed and connected From Page 31 1 Connect the mains plug 2 Turn on the water tap 3 Open the door 4 Check that the drum is completely drained Drain if necessary Select programme switch on the appliance Note If you have activated the childproof lock you must first deactivate it before you can set a programme Page...

Страница 18: ...on after being loaded into the washing machine Hand rinse items of laundry thoroughly beforehand Notes Mix items of laundry of varying sizes Laundry items of different sizes distribute themselves better during the spin cycle Individual items of laundry may lead to imbalances Observe the specified maximum load Overfilling has a negative impact on the washing result and promotes creasing 1 Place pre...

Страница 19: ... the correct amount of liquid detergent 1 Pull out the detergent drawer Press down the insert and fully remove the drawer 2 Slide the measuring aid forwards fold it down and click it into place 3 Reinsert the drawer Note Do not use the measuring aid for gel detergents and washing powder or for programmes with prewash or when finished in time is selected For models without a measuring aid pour the ...

Страница 20: ...ing machine door open for too long when adding laundry as water from the laundry may leak out If the display panel shows Both the YES and symbols lit up it is possible to add laundry A flashing NO symbol wait until YES and light up Do not open the door until both the YES and the symbols are lit A flashing NO symbol it is not possible to add laundry For safety reasons the washing machine door remai...

Страница 21: ... 2 Set the programme selector to Off The appliance is switched off 3 Turn off the water tap Note Not required for Aqua Stop models Notes Do not leave any items of laundry in the drum They may shrink in the next wash or discolour another item Remove any foreign objects from the drum and the rubber seal risk of rusting Leave the washing machine door and detergent drawer open so that any residual wat...

Страница 22: ...d Unbalanced load detection system The automatic unbalanced load detection system detects imbalances and ensures even distribution of the laundry by repeatedly starting and stopping drum spinning If the laundry is extremely unevenly distributed the speed is reduced or the spin cycle is not performed for safety reasons Note Place large and small items of laundry evenly in the drum Page 27 ...

Страница 23: ...ay elements light up Setting mode is activated 2 Set the volume for the button signals depending on the model Press the button repeatedly until the desired volume is reached Go to point 3 or Set to Ú to exit the setting mode for the sig nal volume 3 Set the volume for the information signals Turn the dial one position to the right Press the button repeatedly until the desired volume is reached Set...

Страница 24: ...ver if it is required follow the manufacturer s instructions for the descaling agent Suitable descalers can be obtained via our website or from our after sales service Detergent drawer and housing If the washing machine contains detergent or fabric softener residues 1 Pull out the detergent drawer Press down the insert and fully remove the drawer 2 To remove the insert Push the insert upwards from...

Страница 25: ...owing straight into the drain during the next wash Pour 1 litre of water into compartment II and start the Empty programme The drain hose at the siphon is blocked 1 Switch off the appliance Disconnect the mains plug 2 Loosen the hose clamp Carefully remove the drain hose residual water may leak out 3 Clean the drainage hose and siphon connecting piece 4 Reattach the drainage hose and secure the co...

Страница 26: ...e opened as follows Warning Risk of scalding When you are washing at high temperatures there is a risk of scalding if you come into contact with detergent solution and laundry If possible leave it to cool down Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution ...

Страница 27: ... solution pump blocked Clean detergent solution pump The drain hose waste pipe is blocked Clean the drain hose on the siphon E 23 Water in the base tub appliance leaking Turn off the tap Call the after sales ser vice E Childproof lock activated deactivate it 9 flashes Too much foam detected a rinse cycle has been switched on Other displays Switch off appliance wait five seconds and switch on again...

Страница 28: ...ter in the compartment i for care products Not a fault the effect of the care product is not affected Clean the insert if necessary Odours in the washing machine Run Cottons 90 C programme without laundry Use standard detergent The N symbol flashes in the display panel Foam may escape from the detergent drawer Too much detergent used Mix one tablespoon of fabric softener with 1 2 litre water and p...

Страница 29: ...of the washing machine door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spare parts YES appears on the dis play in reload mode The washing machine door is unlocked It is possible to add laundry If you cannot correc...

Страница 30: ... 1 4 h Delicate Silk 30 C 2 kg 0 21 kWh 36 l 3 4 h Wool 30 C 2 kg 0 22 kWh 42 l 3 4 h Programme Approximate information on the residual moisture WAK28 WAK24 WAK20 WM14K WM12K WM10K 3TS 3TS 3TS max 1400 rpm max 1200 rpm max 1000 rpm Cottons 48 53 62 Easy Care 40 40 40 Delicate Silk 30 30 30 Wool 45 45 45 The values may deviate from the stated values depending on the following factors water pressure...

Страница 31: ... and connecting Positioningandconnecting Included with the appliance Note Check the machine for transport damage Never use a damaged machine If you have a complaint please contact the retailer from whom you purchased the appliance or our after sales service Standard Programs for Cotton under EU Regulation 1015 2010 Load Programme du ration Programme Cottons ú button ü EcoPerfect F 7 kg 3 h Program...

Страница 32: ...nd cables in such a way that there is no risk of tripping Caution Damage to the appliance Frozen hoses may rip burst Do not install the washing machine in areas exposed to frost or outdoors Caution Water damage The connection points for the water supply hose and water drain hose are under high water pressure To prevent leaks and water damage you must follow the instructions in this section Notes I...

Страница 33: ...ch live components Do not remove the appliance covering plate Notes Recess width of 60 cm required Only install the washing machine underneath a continuous worktop that is securely connected to adjacent cabinets Removing the transport locks Caution Damage to the appliance The machine is secured for transportation using transport locks If the transport locks are not removed the drum for example may...

Страница 34: ... contains an electric valve Observe the following when connecting the machine Notes Only operate the washing machine using cold mains water Do not connect the machine to the mixer tap of an unpressurised hot water boiler Do not use a used supply hose Only use the supply hose supplied or one that was purchased from an authorised specialist retailer Do not bend squash modify or cut through the water...

Страница 35: ...nnot slip out Note Do not kink the water drain hose or put strain on it lengthways You can lay the water drain hose as follows Outlet in a sink Warning Risk of scalding When you are washing at high temperatures there is a risk of scalding if you come into contact with hot detergent solution e g if hot detergent solution is being drained into a wash basin Do not reach into the hot detergent solutio...

Страница 36: ...nts Never touch or hold the mains plug with wet hands Only pull out the mains cable by the plug and never by the cable as this could damage it Never unplug the mains plug during operation Observe the following information and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating pl...

Страница 37: ...achine 2 Remove the protective film from the control panel 3 Connect the mains plug 4 Turn on the water tap 5 Close the washing machine door do not load any laundry 6 Select thei Cottons programme and set the temperature to 90 C 7 Open the detergent drawer 8 Pour approx 1 litre of water into compartment II 9 Pour standard detergent into compartment II Note To prevent foaming only use half of the a...

Страница 38: ... necessary 2 Insert all four sleeves Clip the mains cable securely in the holders Insert and tighten the screws Before initial use Notes The transport locks must be removed To prevent unused detergent from flowing straight into the drain during the next wash Pour approximately 1 litre of water into compartment II and select and start the Empty programme ...

Страница 39: ...6 ...

Страница 40: ...ce with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 Appliances with Aqua Stop do not need to be supervised during operation nor secured afterwards by turning off...

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