Customer Service
en
49
2.
Pour approx. 1 litre of water into
compartment II in the detergent
drawer.
3.
Start the
Drain
programme.
a
The unused detergent cannot flow
straight into the outlet during the
next wash.
Customer Service
Customer Service
If you have any queries on use, are
unable to rectify faults on the appli-
ance yourself or if your appliance
needs to be repaired, contact Cus-
tomer Service.
You can solve many problems your-
self by consulting the information on
troubleshooting in these instructions
or on our website. If this is not the
case, contact our Customer Service.
We will always find an appropriate
solution and try to avoid unnecessary
visits being made by a Customer Ser-
vice technician.
With any warranty claims we will
make sure that your appliance is re-
paired by trained Customer Service
technicians using genuine spare
parts, including after the manufac-
turer's warranty has expired.
Detailed information about the war-
ranty period and terms of warranty in
your country are available from Cus-
tomer Service, your dealer or our
website.
When contacting Customer Service,
you will need the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
Product number (E-Nr.) and
production number (FD)
The product number (E-Nr. ) and the
production number (FD) can be
found on the rating plate of the appli-
ance.
Depending on the model, the rating
plate can be found:
¡
on the inside of the door.
¡
on the inside of the service flap.
¡
on the rear of the appliance.
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
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